HVAC reviews in Astoria, New York

Don't miss out - this company truly deserves a recommendation. Their representative was knowledgeable about the work they did, arrived promptly, and left nothing to surprise you - their professionalism showed in every aspect of the job.

Danny provides excellent customer service, consistently delivering needed parts in a timely manner and responding promptly to emails and messages. His manager should consider a salary adjustment to reflect his value to the team.

The standout staff at this location are George and his colleague, who consistently demonstrate excellent customer service. They're always friendly and welcoming, making an effort to greet customers as they enter. In contrast, other employees seem preoccupied with their work, often not looking up from their screens.

Brothers is an essential partner for any HVAC company. Their extensive inventory of parts and equipment is a lifesaver in emergency situations. What sets them apart is the exceptional service provided by their staff, particularly George F., who consistently demonstrates genuine kindness and a knack for resolving issues quickly. From day one, George has been responsive to our inquiries and offered creative solutions that have greatly aided our efficiency. By partnering with Brothers, we've been able to minimize downtime for our customers, providing them with timely service. Their commitment to excellence is impressive, and we're grateful for their support. Keep up the outstanding work, Brothers!

Great service from a reputable company. Recently purchased another air conditioning unit and was pleased. The price was reasonable, the team responded promptly to my inquiries, and everything arrived on schedule. They did an excellent job installing it, meeting all my expectations.

I had trouble with my order and a sales associate named Massiel was brought in to assist. She took charge, followed up on all my questions, and connected me with the right people to fix the issue. What impressed me most is that she didn't even work on my account - it's clear she genuinely cared about resolving the problem. Her dedication earned her top marks from me.

George Floris is the epitome of customer service - a true gentleman who genuinely cares about his clients. He has extensive knowledge of HVAC products, which is reflected in his ability to provide expert advice every time I've needed it. His reliability and accessibility are unparalleled; he's always responsive to my calls or texts.

For a standard part or unit, this supplier typically delivers both quickly, often in one visit. The staff are friendly and expertly assist with the equipment.

Solid professionals who deliver solid work.

Excellent experience with this company. Friendly staff are very responsive and eager to assist.

I had a good experience with them, they helped me a lot, it's a good option to try.

Good.

It went well.

It met my expectations.

Fast, efficient, and courteous service.

Terrible experience with this company.

Good job on the service.

Loved this experience, truly enjoyed.

It was excellent. I thoroughly enjoyed the service.

Great job on the service.

Polite and helpful staff completed the work efficiently.