HVAC reviews in Bronx, New York

The staff is friendly and knowledgeable about the products they sell, which could be quite effective with proper installation or use. They're able to offer guidance on choosing the right product and will even order it from their inventory if needed. Their professionalism is evident throughout the experience.

The team at Johnstone excels in their work, with a customer-centric attitude that's truly commendable. Manager Tito stands out for his exceptional dedication to customers, often putting in extra hours beyond closing time to ensure they leave satisfied. His colleagues Raul and George share this same commitment, creating a cohesive and family-oriented atmosphere. This level of service has been consistently impressive over the years. While I'd love to award more stars, it's clear Johnstone truly deserves them – their excellent work has earned my loyalty and appreciation.

Terrible customer service - makes you feel like you're interrupting them. They act like it's a privilege to help, not a service obligation.

I've had a terrible experience with this location. Unlike other locations, where I've always received good service, this one is consistently awful - every single time I've called. The staff member I spoke to was completely unhelpful and rude, refusing to provide his name. To make matters worse, the woman who took my call earlier was equally dismissive and condescending. When I tried to follow up, they simply ignored me. The whole interaction felt like a waste of time and I'm no longer willing to give them another chance. Their lack of professionalism and disrespect is staggering.

I went there expecting to get it done quickly, but was told they don't carry that specific part - no big deal, I'll try somewhere else in White Plains.

As the resident manager for two luxury condos in Tribeca and Lower Manhattan, I've worked with LTB for over five years. They consistently deliver, making them a top choice for our high-end properties.

This company delivers top-notch work, thanks to experienced technicians who can squeeze tight into central air units and ductwork with ease. Their service staff is exceptional, taking pride in their work and ensuring high-quality maintenance after installation. Additionally, the customer service team, particularly "Rachel", was incredibly helpful in setting up appointments and addressing my needs. I'm thoroughly impressed with this company's performance, and it's clear they're the go-to choice for a reason. Don't hesitate to call them – you won't regret it. In fact, not giving them a try would be a mistake, as they truly are the best.

I recently paid $843.78 for the same service I got last year for half the price. The only difference now is that two people are assigned to each job instead of one, and they bill separately for travel time and labor. I don't care how many workers or vehicles they send out, but doubling the cost for a similar job is unacceptable.

After weeks of arguing, they finally admitted that the delay wasn't an issue since my tenant was let in immediately upon arrival. It's clear their new policy is just a way to increase costs without any real justification. If you're comfortable with the idea of paying more money because someone might send multiple people and charge separately for each person's time, then this company might be suitable for you.

I hired an Elmsford-based air conditioning company that promptly diagnosed a leak in my system. They conducted a basic inspection and quoted me $5,800 for a new unit, but only after charging $341 for the initial visit. Feeling ripped off, I sought alternative help from LTB Mechanical. Their technician, Mr. Burke, visited my place, identified the issue, sealed the leak, and topped up the freon. My air conditioning was working again within hours - a huge relief. Needless to say, I'm extremely grateful to have found LTB and would recommend them wholeheartedly to anyone seeking reliable service.

I was impressed with LTB's efficiency and responsiveness, particularly on short notice. They demonstrated good organizational skills and clearly communicated issues, solutions, and timelines. Their pricing was reasonable compared to competitors. What sealed the deal for me was their impressive ability to complete the job ahead of schedule, which made a huge difference before we moved into our new home. Given the difficulty in finding trustworthy HVAC support companies these days, I highly recommend LTB.

Very competent.

Great service.

Great job!

Great experience with this company.

Great service provider.

Bizarrely good service from Hit Man.

This service is top-notch. I've never been disappointed.

Hands down best supplier in the Bronx.

Here is a rewritten version of the customer review:

"Got everything my HVAC needed in one stop."

They had everything we needed for our heating system and beyond.

For all your heating needs, this is the best option.