Constraction reviews in Brooklyn, New York
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I have no idea how this has received so many 5 star reviews. I have maybe once before in my life written a poor review. so this will only my second time in 30+ years. I am sure the response from Paragon will be that I was rude to the technician - what that response will not note is that the technician came and did a relatively quick inspection - not looking up or down the chimney, no draw test, just looking at the fan that is currently installed. I was very polite and friendly. Then I called several times to follow up. No one told me the technician was away - I simply got no response for over two weeks. The technician eventually texted me to say he was out of the country. He then explained that I would need to install a bigger, better fan for $10,000 and if that didn't work, then I would need to have a liner put in for $6,000. I asked if they weren't confident a bigger fan would fix the problem, did it make sense to try the liner with the current fan because perhaps the issue was in the chimney, which had not been looked at really at all (I relayed that a neighbor had had a liner installed which resolved the issue for her). After three calls back and forth just trying to get that basic question meaningfully answered, I was sent the estimate for the fan installation for $10,000. I was impatient at this point because my questions about the chimney continued to go unanswered - the technician just condescendingly kept repeating we needed to have the bigger fan installed. I explained that I work in construction and I understand all of the terminology and issues and to please explain why if there was potentially an issue with the chimney, spending $10,000 on a fan FIRST made sense - he just kept saying this will work and when I tried to talk, interrupted me. So, I got impatient and talked over him interrupting me and said then I want you to guarantee it will work and he told me I was being very rude - I had refrained from saying that I think being interrupted and condescended to because I am a woman is very rude. At that point, having paid for the consultation, having not received a meaningful response to my very relevant questions, I determined that this was not going to be a productive relationship because $10,000 is a lot to spend (on top of the $6,000 I have already spent to have the first fan installed) with no guarantee it will work and no real evaluation of the state and functionality of the chimney itself - just a look at the current fan. Waste of time and money. They clearly wanted my $10,000 whether it was going to fix the problem or not.
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I am really happy with the service I received from Paragon. Carefully took apart our chimney and thoroughly cleaned it through. Adam was the kind person that came and did the job. A master at his craft.
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Paragon did the best renovation job I ever seen done. In all of my years in NYC, this is the most professional and sophisticated business there is for roofing
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Paragon is genuinely the best company I ever used for roofing maintenance. Installations of new tiles and asphalt was flawless. They’re great at giving opinions to help save a few bucks. They definitely mastered their craft always will recommend
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Thank you to Paragon for doing the impossible while installing our new roof. Removed every shingle and installed the new tiles perfectly. The delivery of the materials was taken care of by them too. They even cleaned after they finished. Strong attention to detail and perfect customer service
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I’ve went to a few businesses before to get my chimney cleaned, but I’ve never seen it done this fast or quick before. The crew came over on a saturday morning and left by the afternoon, and they were very kind and easy to work with. I would recommend this company to all of my neighbors.
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We had an amazing experience working with Paragon Chimney and Roofing on our skylight installation and couldn’t be happier with the outcome. We wanted to bring more natural light into our living room and kitchen and from the initial consultation to the final touches the entire process was smooth and professional. The team took the time to walk us through the different skylight options and placement ideas making sure we ended up with something that not only looked great but also made sense for the structure of our home. Their knowledge and attention to detail gave us a lot of confidence right from the start.
The installation itself was handled with care and precision. The crew showed up on time every day worked efficiently and left the space clean when they wrapped up. They were extremely respectful of our home and took steps to minimize disruption while doing some pretty major roof work. The finished skylights look absolutely beautiful and have completely transformed both the kitchen and living room. It’s one of those upgrades that makes you wonder why you didn’t do it sooner. The natural light floods in and has changed the whole feel of the space—warm brighter and more open.
Huge thanks to the Paragon team for their craftsmanship and professionalism. You can tell they take pride in their work and genuinely care about getting it right. It’s rare to find a company that combines skill great communication and a sense of integrity but that’s exactly what we got here. We’re beyond pleased with the final result and wouldn’t hesitate to work with them again or recommend them to anyone looking for quality roofing or skylight work. -
Found Paragon online through Google. Their reputation here is good so i gave them a shot. What was interesting to me was how they interacted with us from the jump. no prices were gien upfront and neither on the walkthrough. they took note of every single detail we needed to get done. Our chimney needed cleaning, shingles needed to be reinstalled and definitely needed a cap replacement. it was no problem from them to start. A day later they gave us a price and we gave them a nod. when the workers arrived they came on time everyday and left no trace of a mess after the service. Our family is content with the service and gracefully so am i. We vouch for Paragon and their team of experts in the roofing realm.
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Excelent service
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They are cheaters. Contact me before contacting this contractor.
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Exceptional Delight Chimney Cleaning & Repair And Gas Fireplace Of Brooklyn NY! Timely cleaning and repair, fair pricing, and courteous staff. Reliable experts who ensure a safe and efficient chimney. A top choice for homeowners!
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Ethan provided honest assessments of our chimneys, cleaned one chimney, restored crowns around two others, and cleaned our dryer vent. He was also kind enough to install our new dryer hose. We could not be happier with his services. Thanks Delight Chimney Cleaning & Repair And Gas Fireplace.
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Tom was very knowledgeable and helped my family feel confident in burning our first fire in our new home. All questions answered and did not try to sell more service than needed. Great value, kind, professional, thoughtful, clean, most affordable Chimney Cleanin service. I strongly recommend Delight Chimney Cleaning & Repair And Gas Fireplace Of Brooklyn NY!
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We had a great experience working with Delight Chimney Cleaning & Repair And Gas Fireplace Of Brooklyn NY. We scheduled a chimney and fireplace inspection, and James went above and above. He cleaned the chimney after performing a thorough check. He clarified the significance of chimney upkeep and how routine inspections can avoid expensive chimney repairs. He also recommended installing a chimney cap, which was really beneficial to me. His professionalism was evident and his communication was clear. He made sure we were comfortable with our fireplace and left everything immaculate. I'll be referring relatives and friends to Delight Chimney Cleaning & Repair And Gas Fireplace Of Brooklyn NY) for chimney maintenance, cleaning, and inspections. They consistently deliver excellent service and are dependable and trustworthy.
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Exceptional service that turns a traumatic scene into a safe, clean space with care and respect.
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Their thoroughness in removing biohazards restored my peace of mind after a disturbing incident.
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Excellent crime scene cleanup. Team was respectful, fast, and thorough. Highly recommend their service!
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Handled sensitive cleanup with care. Professional, discreet service. Highly recommend their crime scene cleaning expertise!
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Biohazard cleanup services done with respect and professionalism. The space feels safe again and the process was handled discreetly.
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Called with zero idea what to expect. The team arrived low-profile, explained things clearly but didn’t press for info. They cleaned thoroughly, double-checked everything, and left no mess or smell behind. Whole experience was steady and respectful.
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Needed urgent crime scene cleanup, and the team delivered. They were discreet, thorough, and respectful, explaining each step. The area was restored perfectly. Grateful for their sensitive and professional service.