Home Services reviews in Brooklyn, New York
-
Great company!!! Service was fantastic! Booking was very easy and the pricing was the best deal after shopping around and very transparent! Would absolutely recommend this company! The cleaner was friendly and very professional! My Rug looks incredible!
-
Vlad was very good and communicative about what he was doing to my couch. He also arrived on time. The company in general was also very responsive and answered all of my questions. My couch looks great and the in house service makes it very convenient.
-
Brand new couch! We had big stains on our white couch and they’re all gone now. Amazing service
-
Dimitri was excellent. He was prompt, professional and thorough. He was able to remove a stain and my velvet sofa came out beautifully. I would recommend this service.
-
This was great!!! I went online googling a way to get my couch clean and odor free after my 9lb dog used it as a restroom! Booking was super easy, and the availabilities were as soon as 3 days out. My technician arrived right at the top of the window of my appointment. He was so nice, and the clean was faster than I expected! Would definitely use them again.
-
Great experience!! Super fast and easy!:)
-
Technician was nice, cleaning was bad. Damaged my couch. Poor customer service. Rude and clearly defensive when many issues were raised about damage, smell and ineffective cleaning. Wouldn’t recommend them
-
Sohyb was great! He came and tackled a floor that had not been cleaned in many years and saved us from having to replace the whole floor. Would highly recommend this service. Was super efficient to deal with.
-
Amir is a great technician, 2nd time cleaning my delicate green velvet couch! Nice guy!
-
Eric did a great job and was very professional from the time before he arrived with notifications and walking me through the process every step of the way. Very thorough and seamless. Very honest about the recommendations regarding what services to get and the frequency as well. Will be using again
-
Nicolai cleaned our sofa and chairs. He did a great job and was professional. Definitely recommend their service.
-
Erik was excellent. Great attention to detail and wonderfully friendly. Definitely would recommend. Carpet and couch are like new.
-
Excellent work by a droll practitioner. He brightened up our cold night and did a fine job cleaning our couch.
-
I love these guys! They do an amazing job and always respond at super fast speeds! Always on time, courteous and professional. It’s my second time using them with a cream boucle sofa, highly recommend!
-
Very quick and thorough communication from the beginning. Nickolas, the technician, showed up within the specified time frame, got to work, and finished within an hour. He did a great job. Got the odor out! Thank you!
-
Super fast but thorough. Worked on our 10 year old couch (that may or may not have been peed on a hand full of times...). He did such a great job that we added a few linen chairs to the mix. Would highly recommend
-
Great next day service from NY steamers. Arrived promptly, showed me progress along the way and steam cleaned my sofa and area rugs! 10/10 definitely would do again!
-
Awful service, do not use. Will ruin your furniture/carpets!
They claim to have years of experience dealing with all types of rug/furniture material, but completely ruined our rug by creating massive stains from their treatment.
Michael was rude and defensive when we confronted him:
“It’s a disclaimed service. I am not suppose to offer you any refund. Get familiar with the email disclaimer”
“For the carpet our machine does not leave stains like that. It is not possible.“
“It does not look worse. It was heavily stained before.” We have very clear before and after pictures that show otherwise (see attached)
You would think a professional with “10+ years experience” would know if their treatment would not work for any given fabric. Clearly not.
Don’t make the same mistake as we did… use another company.
***Update to response below*** we did not ask them to treat the small stains. And the big stain clearly wasn’t there before. See pictures for before and after. Refund of $89 was offered … doesn’t help much when we now have to spend $750 to replace the carpet. -
Kvadra Cleaning did an outstanding job transforming our home into a beautiful space. I am excited!
-
Exceptional service, always punctual. This company truly cares about your home and delivers top-notch work. Choose them with confidence!
-
Thank you for the amazing cleaning I'm so satisfied with your services.