Home Services reviews in Brooklyn, New York

UNPROFESSIONAL, DISHONEST BUSINESS.

We hired Tarzan Tree Removal to cut a few trees in our property. One of the tree was quite tall and there were a lot of cables running through the branches. The team was not professional when cutting the branches that tangled with cables, and guess what happened-- as they threw the cut branches down to the floor, the heavy branches pulled the cables that were fixed onto the siding, and yanked a section of our siding off (you can see attached photos for the damage). Our neighbor's cables were also messed up and caused big inconvenience to them.

When we pointed out the damages to Joe, he said he did not have a long ladder with him that day (came unprepared for the job), and promised that he will come back to fix both the cables and the damaged siding for us. Naive of us to trust his words and paid him in full. Of course, Joe made multiple empty promises and finally did not reply messages or answer phone calls, and NEVER CAME BACK to fix the damages that they created.

We now have to pay out of our pocket to hire someone to fix the siding, and also have to go through the hassles to help our neighbor get their cables back to service.

It is such a disgrace that people chose to run business in such a dishonest and unethical way. Piece of advice to you Joe-- Companies that do not stand behind their service will not go far. We may lose some money dealing with you this time, but you have lost your reputation and trust from your customers.

I would not recommend this company to anyone.

A very big thank to joe and his team really they did a nice job and they were above and beyond, they make an estimated right away when you send the details and their prices as the best in the city I definitely recommend them..

Excellent service, Joe and his crew showed up on time and quickly removed a problem tree in our yard. This tree was leaning over the utility wires and into the neighbor's yards. They manged to cut all the limbs and remove them without having to get into the neighbor's yards.

I hired Tarzan to cut down a tree in my backyard. They did a good job, but left the stump. They also broke one of the steps in my basement. Of course they were paid before I noticed. I even tipped the crew well since it was around the holidays. When I contacted Joe, he gave me the runaround and eventually stopped answering my calls or responding to texts. I was also promised a receipt that I never got. I'll never use this service again.

DO NOT USE THIS COMPANY – SCAM ALERT

I hired this company back in May 2025 to remove a large tree from my backyard. We paid them $7,000 — a wildly overpriced amount — but because they did a good job for us in 2022, we trusted them again. That trust was a huge mistake.

It is now three months later and my yard is still in complete despair. The owner, Joe, specifically agreed to also remove the stump, and yet it still sits rotting in my backyard. Because of this, weeds have overtaken the space and my family hasn’t been able to enjoy our backyard the entire summer.

I have called, texted, and left voicemails multiple times. Joe occasionally responds just enough to string me along, then disappears to chase new projects and new customers’ money, while completely ignoring the work I already paid him for. His behavior is unprofessional, dishonest, and absolutely disgraceful.

At this point, I’ve contacted officials, reported the company, and my attorney will be handling this matter moving forward.

Save yourself the money, time, and stress — this company will scam you, waste your summer, and leave your yard in worse condition than before.

Tarzan tree removal has very reliable, punctual, professional, and friendly group of staff. I am very pleased and impressed with how they removed my rotten “monster” tree in the backyard. I was very nervous at first due to the tree size and limited space they had to work with, but they handled it very well! I would definitely recommend them!!!

no doubt excellent service, quick, reasonable priced, came on time and when promised!!!

They did a great job and really enjoy their work!

I was overwhelmed by their professionalism. Hiring them will be the easiest decision you have ever made.

Reasonably priced ,punctual ,everything cleaned up . I would call him again if need a job well done 👍

Joe and frank came to my house today did a great job cleaning out my tree,clean the neighbors yard from tree droppings, clean my yard .quick on time on budget great job thanks guys

Can’t speak to their tree services but two men were driving down my street and catcalled me from their truck. So gross and unprofessional. Should keep that in mind when deciding whether to hire this business

Their service was exceptional; had a little hiccup w appointment however, Joe sorted things out straight away. Reasonable pricing is a plus.

Extremely pleased with Family Tree…Cleaned up after themselves INSIDE and OUTSIDE…. Couldn’t ask for anything more…The guys were friendly, cheerful, courteous and masterful at their job. Great experience.

Carlos is a tireless worker, prices his jobs fairly, is punctual, careful, thorough, and if you aren't careful he will show you his iPhone videos of Italy.

This company did work on my street and they were awesome. They treated everyone on the block with respect and they were kind, polite and responsive to any and ALL questions! From my interaction with them, I HIGHLY recommend them!

I contacted them and I had a quick response and fair price. We set up the appointment to remove a large tree from my back yard. They arrived early did the job quickly and professionally. Cleaned up my yard, the sidewalk, and street. I would definately recommend them and actually already have!

I had 6 trees removed from my backyard. Joe and his crew did a phenomenal job. They arrived just before 10am and pulled off by 4pm. They were very friendly and professional. There is no street access to my yard, they had to take everything out through the house. They cut all the debris to an appropriate size to get it out easily. During and at the end of the job they thoroughly swept up all of the loose branches and leaves the backyard, in the house and out front on the sidewalk and street. I would recommend Family Tree Service to anyone looking to have any trees removed from their property.

Highly recommend Family Tree Service! I contacted them about removing a mulberry tree in my backyard. Joe came to give an estimate and gave us multiple options based on our desired outcome. He was transparent and his pricing was very reasonable (and lower compared to other companies). Within 1.5 hours (probably less) his crew came, removed the tree per our agreement, and cleaned up. The crew was fast, diligent and hardworking - their strong work ethic and expertise were obvious from the moment they arrived. I also appreciate that they have good quality equipment.

Reach out to Family Tree Service for all your tree maintenance needs!

They did a great job. Their prices are fair and the staff knows what they're doing! I will recommend to anyone who needs any tree services or tree cutting from them.

The guys did a great job. Couldn’t be better. Highly recommend and the pricing is very fair.