House Cleaning reviews in Brooklyn, New York

Really happy with the sofa cleaning service! The cleaner showed up right on time and were super professional throughout. What impressed me most was how great the value was!!! honestly didn’t expect such a thorough job at that price. My sofa looks fresh and clean again. Would definitely recommend and will be booking again!

After a couple of years my beige sofa needed cleaning BADLY. Friends recommended YS Cleaners and I couldn’t be happier with the result! Now my sofa looks brand new again 😍 thank you YS Cleaners 🫶

Excellent service. Very professional and efficient. Will definitely call on them again.

Thanks Rosa!

Great cleaning crew always responsive and detailed job they do.

Great service, Rosa and Norma are fantastic!

Extremely thorough cleaning service with reasonable rates and prices. Stephen is amazing and all of the employees are Very kind and professional

Brian this is my home. He was punctual, friendly And very polite. My home was left very clean. I was very satisfied

Rosa was wonderful--very nice and did a great job. I have already booked a second clean!

Norma did a great job cleaning my apt, second time hiring her and will hire her again!

I enjoyed my cleaning,The cleaners cleaned under the children’s beds which was amazing with out me even asking. They came on time and completed the cleaning in timely manner super happy !

Truly amazing small company.
Stephen was wonderful accommodating my needs
and the cleaners were very friendly. they got all the surfaces while moving like i have never seen before. very efficient and they do not waste time.

Cleaners are always extremely punctual and polite. When regular cleaner is not available last-minute, I am informed that a replacement will be sent, so there is no disruption. Transactions are very smooth.

I had Rosa for a deep clean and my apartment was immaculate when she left, better than I’ve ever seen it. For the amount of time, it was also a good value. I would highly recommend.

They’re always very responsive to requests and have addressed any questions right away. The cleaners always do a great job and are very friendly and professional. Everything is always spotless when they are finished, which isn’t always the case with cleaners but their teams are great. I also had them do a move-in clean when I moved and the place felt great when I got in.

I love Mr. Maid. I exclusively use them for my 1 bedroom apartment in Williamsburg and they're always professional, kind, and efficient. I have a super busy schedule so knowing they'll do a great job while being on time (important since I have Zoom calls to schedule around), is great for me.

I had booked a general cleaning package + a moving in package for 250$. There was a 1 hour delay from the time we had arranged. The ended up coming during the night with no light. They also told me that all the kitchen cupboards, oven and fridge were extra so I ended up waiting for them for an hour and paying the insane amount of 342$!! I had no choice of cancelling because I had to stay there for the night and they took advantage of it. The two employees were great but the manager they followed orders from didn’t have the slightest desire to understand or help.

A little disappointed with the service we received this time from MrMaid. We did a quick walkthrough before they left and overall it looked ok. When we we went back to look at the bathrooms, it was obvious the wall tiles weren’t cleaned at all, no one swept or mopped the floors. It was also obvious they didn’t move things out of the way in order to clean under them. They didn’t even clean the windows. There was a splatter of watercolor paint on the wall that had they really paid attention, could have gotten off. We had a good experience with them before but this time was terrible.

TLDR: Excellent service, will be hiring again! Thank you Carlos & Stephen.

Long version: On a Friday afternoon, I decided last-minute to hire a home cleaner to come the next day (Saturday). I sent out a few quote requests for my 1 bedroom/1 bathroom Brooklyn apartment - regular clean (not deep clean), and Mr Maid NY was one of the accounts that got back to my ASAP. Stephen helped answer all my questions online (I have two cats and wanted to make sure that would be OK) and let me know there was next day availability. I booked through their website late that night and on Saturday morning, Stephen got in touch with me via text to let me know that the time slot I had picked was not available but that there was a cleaner available later in the day.

My cleaner, Carlos, called me before my scheduled time (4 pm) to ask if it would be OK for him to arrive early at 3:30 pm - which worked great for me! Carlos was extremely professional and had a kind, pleasant demeanor. As a non-binary person, I can feel uncomfortable to be alone in my home with a man I don't know - but I was completely at ease with Carlos. He was very thorough and everything looked great afterwards, particularly my hard wood floors.

Mr Maid NY is a great service, and the price cannot be beat. It was also great to be able to pay via Venmo at end of service (instead of during booking), and to be able to tip my cleaner Carlos directly as well.

Thank you Mr Maid!

I have just had a devastating experience with Mister Maid, a service that in the past provided excellent cleaning. I asked for a deep cleaning for which I paid $305.00. Unfortunately I got a superficial once-over. The cleaner who arrived did almost nothing, leaving the apartment in poor condition. He did not wash the floors; he swept and may have vacuumed, but there was no effort extended to really clean the apartment. There are residues of dirt everywhere; the floors are still dirty. The kitchen is dirty; the bathroom is dirty. Unfortunately I did not check when he finished, as I was in a hurry, but I was shocked to find afterwards that the apartment in poor shape . When I called Stephen, the owner who has always been very pleasant and cooperative, he was startled and defensive, but he did say he would talk to the cleaner and see if he would return to complete the job. I never heard back from him. This was really unfair; $305 is an inordinate amount to pay for almost nothing.

Needed some last minute deep cleaning for our new apartment before moving in all the furniture — Rosa came through on short notice and did an amazing job! Thanks so much for the thorough and sparkling clean ✨