HVAC reviews in Brooklyn, New York

I recently had an excellent experience with Mike's Air Conditioning. I was dealing with issues with my through-the-wall AC unit and gave them a call. The person who answered, Jules, walked me through various options for cleaning, repairing, or replacing it. After discussing the pros and cons, I decided to have it replaced.

Jules was knowledgeable about different AC units that would suit my space and their prices. He efficiently installed the new unit in under an hour once he arrived at my apartment. As someone who isn't handy, it was a huge relief to let the professionals handle the job. I'm confident in Mike's Air Conditioning and wouldn't hesitate to use them again or recommend them to others.

Great job, done super fast and efficiently. The whole process went smoothly from selecting the AC to taking it out and putting in a new one.

Got same-day service for the window unit installation, which was a big help considering my schedule. The technician, Jules, was pleasant, thorough, and ensured the correct unit was installed promptly. They were transparent about costs, but I could've saved money if I'd handled it myself. Still, it was worth the extra effort since I wouldn't have been able to lift and install it in time. Jules and Carl arrived, worked efficiently, and got everything set up within an hour. Overall, a good experience with friendly, professional service – that's why I'd recommend them to others.

I'm extremely satisfied with the AC cleaning service provided by this company. The technician, Jules, was courteous, quick, and thorough. I liked how they worked efficiently in a compact space like my small studio. Their expertise and attention to detail were impressive.

Their response was the only one I could get - no hassle or delay. Two visits were made to fix the problem, which they confirmed was resolved on both occasions. Jules and Colin were friendly, kept me informed, and did what they said they'd do.

A contractor from New Orleans did a great job installing a window unit in my daughter's NYC apartment. Jules and Colin are highly skilled and professional. They kept me updated throughout the process, which was reassuring since I couldn't be there. It's clear they're a trustworthy company that got the job done right - thanks to them.

I hired them to install a wall unit, and initially, their staff came across as friendly and competent. However, they quickly backpedaled, claiming it wasn't feasible, and instead pushed an expensive window unit that was hastily installed in under 5 minutes. During the installation, the owner questioned why I preferred a wall unit, which I explained was precisely why I called them in the first place. He then offered to reevaluate the situation, but ultimately stalled, before completely disappearing without any further communication or resolution. Despite their initial niceness, their subsequent behavior left a sour taste - they seemed more interested in avoiding blame than making things right, especially after I'd paid for their services.

Had a great experience with Mike's air conditioning service. They helped choose the right equipment, booked an appointment fast, did a perfect install quickly and were upfront about everything. Thanks to Jules and their team.

I've been stuck with a persistent noisy AC unit for weeks, disrupting my sleep. Despite multiple visits from the contracted repair team, the issue remained unresolved. However, one technician stood out - Jules - who not only fixed the problem but did so in a remarkably short time frame. His dedication and competence are notable, making him the standout performer among others.

My dealings with this company were satisfactory throughout. They responded promptly to my initial contact, completing the task quickly - often in mere hours. The staff were courteous and efficient, making for a hassle-free process.

Terrible experience with this company's customer service. The guy I spoke to was completely uninterested and kept cutting me off mid-question, like he had a script to follow. Needless to say, I wouldn't trust them with my business - they clearly don't value their customers' time or opinions. He managed to waste over 5 minutes of my life by not letting me ask just two simple questions before hanging up on me altogether. It's clear he has zero regard for customer satisfaction, and that's a major red flag.

We got our ACs serviced by this team, who showed up on time and got the job done. The technician was knowledgeable and had a nice sense of humor - he explained what he was doing as he went along, making it easy to understand. Overall, they did a fantastic job.

Exceptional service from start to finish. The initial call was straightforward, with clear explanations and transparent pricing. The work itself got underway quickly, thanks to a efficient team of Colin and Tom who completed the job remarkably fast - under six hours. Appreciated greatly!

Jules and Colin's service was top-notch, tackling a clogged and moldy old AC with ease. Jules' expertise in air conditioners shone through as he broke down the issues and explained everything clearly. Given it was a sweltering summer day, their quick turnaround was impressive - they managed to get the job done on the same day!

Had a fantastic encounter with this company when I desperately needed an AC fix.

They responded promptly, and two technicians, Howard and Steven, arrived quickly and professionally. Their exceptional service and kindness made the entire experience seamless - the aircon unit they installed far exceeded my expectations.

I had a problem with my old AC unit blowing debris everywhere, so I asked for a quote to either clean or replace it. Jules responded promptly, explaining the issues with the unit, the cleaning process, and replacement options in detail. Given that the building's rules wouldn't allow cleaning in the laundry room – and the unit was already pretty antiquated – I decided to opt for a replacement.

He made sense of why deep cleaning wasn't feasible in my situation, mentioning areas like laundry rooms or outdoor spaces where high-pressure sprays are typically used. He presented some replacement options and even suggested shopping around, which I ended up doing before returning to him because no one else explained things as thoroughly or professionally.

In terms of pricing, Mike's Air Conditioning fell somewhere in the middle range. One competitor quoted a much lower price, but their response was unprofessional when I asked for their license number – and another high-end company offered an unnecessarily expensive solution with less personalized service than Jules provided.

On installation day, Colin and Keem arrived on time and completed the job within the allotted hour. They were friendly and professional throughout the process. Overall, I highly recommend Mike's Air Conditioning.

Jules was completely transparent about costs and what was required for a proper clean. The fact that they can do it on the same day is a big plus - unlike some other companies that send it to a warehouse. This company will definitely see repeat business from me, and I'd highly recommend them to others.

My experience was great thanks to Jules, who handled everything with a smile. She explained the process clearly and kept me informed. The crew showed up on time, which is impressive for appointments like this. They worked efficiently and did an excellent job. Their professionalism and friendliness were top-notch. I'm thoroughly satisfied and will only be using them for my business's AC needs in the future.

Had a great experience with [Company Name] for cleaning my window unit. The service was prompt and efficient, addressing the fact that my air quality had plummeted after it was turned on this summer. The technician arrived quickly and provided helpful tips on routine maintenance, leaving me feeling satisfied.

We were impressed with Mike's AC Team - two technicians, Jules and Colin, came to our home and tackled four split systems, the condenser, and dryer vent. The amount of mold they removed was surprising, and we've already noticed a significant improvement in unit performance. The team worked efficiently, left our space clean, and were friendly and engaging - we'll definitely be calling them again for future maintenance.

Here is a rewritten version of the review:

Our air conditioner gave out during the sweltering heatwave this summer, but fortunately, it was still under warranty from a major retailer. I was told to wait over a week for a free repair, which was unacceptable. My husband and I had to find alternative accommodations when the first unit broke down - we even slept in our basement guest room that night.

Desperate for a solution, I searched online for "same-day air conditioner installation" and found Mike's in Brooklyn. Despite calling late in the afternoon, I got through to Jules, who was friendly, knowledgeable, and had a great sense of humor. He put me at ease, making me feel like I was dealing with family.

The next day, his crew arrived promptly at 1 pm, as promised, despite having a job in Manhattan earlier that morning. Carl and Collin were efficient and meticulous in their work, installing the new unit quickly and carefully. They even took away my old unit, so I didn't have to worry about disposing of it myself.

I'm extremely pleased with Mike's service and will definitely be using them again for other projects around the house. They seem to offer a range of services, including cleaning dryer vents and appliance maintenance. I'm grateful to have found such reliable professionals during a chaotic time.