HVAC reviews in Brooklyn, New York

Adam came through in a crunch. Our AC stopped working smack in the middle of a heatwave and we were frantic to get it fixed ASAP. I'd been calling all night, early morning, with no luck or callbacks. Luckily, his number was one of my last hopes, and he answered right away. He gave me an estimate on the spot and showed up within an hour of our call. His professionalism, kindness, and patience were impressive. He fixed our broken thermostat and even swapped out our filter for us in a flash. The payment process was smooth and efficient too. If you're in need of HVAC work, I'd definitely recommend giving this company a shot - Adam is the man to see.

Great crew! Got a rundown rental with most appliances on the fritz - they fixed the fridge, AC, and washer, did a solid job.

The service team provided excellent communication before the visit, showed up promptly, and were extremely helpful when working with the wall-mounted air conditioning unit.

Ian is incredibly knowledgeable and efficient, with a fantastic attitude that makes him a standout technician. Highly recommended.

The job took longer than expected, but the tech did a good job explaining the problem and fixing it thoroughly.

Alex fixed our AC this morning - showed up on time, diagnosed the problem, and had it sorted out by afternoon. He brought the replacement part and did a solid job. Trustworthy service from a knowledgeable team.

The service was excellent, with friendly staff who got the job done quickly and effectively. The price was significantly lower than expected, which was a pleasant surprise. Overall, very satisfied and likely to hire them again in the future.

Vlad's team responded promptly and honestly, identifying the issue and resolving it efficiently. Their work was thorough and restored everything to its original state, making them an excellent choice for any home service needs.

The team showed great flexibility and were extremely helpful with superb customer service. They explained everything clearly and patiently answered my queries. Overall, a top-notch experience with great value - I highly recommend them.

Ian was knowledgeable and efficient, and they back up their work on appliances. He's now my go-to for any repair needs.

A guy shows up in a Tesla, pulls out a tool box from the trunk, and rings my doorbell. He asks where his truck is because he didn't have it with him - weird. I let him in since he seemed friendly enough. The problem was with my washing machine. He takes a picture of it on his phone and starts typing away, clearly trying to look up info online. Then, the "tech" tells me that an estimate will be sent to my Gmail account, but there won't be any actual work done on the machine - just an email with a service charge. I was annoyed by this and immediately shut him down. His company probably doesn't care about customer complaints anyway. To warn others, be careful who you hire for these services.

They showed up on schedule, presented themselves confidently, and did a complete job.

I like this company's service - they fix problems fast and their tech support is always available. Good job, would recommend without hesitation.

The technician showed up right on schedule, was super informed, and did a top-notch job fixing the appliances - would definitely use them again.

Washer broke down urgently. They arrived promptly, identified the problem and fixed it efficiently. Very trustworthy - they gave no hard sell, just honest advice. Highly reliable service that earns my full endorsement, I'll definitely be using them again.

I'm extremely satisfied with this company's service. Despite multiple issues with my microwave, they've consistently shown reliability. Scheduling is hassle-free, communication is top-notch, and the technician is always courteous, prompt, and skilled. I wouldn't consider anyone else for future repairs - their dedication to customer satisfaction is impressive.

Alex did an excellent job, arriving promptly and completing the work efficiently without leaving any mess behind.

Alex fixed our air conditioner and we're very pleased with his work from Fuse.

Alex demonstrated expertise in his area of service, resolving our HVAC issue promptly and at a fair cost. What sets him apart is how approachable this company is - they're responsive, keep you informed throughout, and genuinely show respect for their customers, an attribute often lacking in today's industry.

"Fuse HVAC & Appliance Repair delivered top-notch service. Their communication was seamless, starting from initial contact through completion of repairs. The technician arrived and resolved the issue with my apartment dryer in record time - faster than expected, even when factoring in their arrival time. I highly recommend this company."

Here's the rewritten review:

They started off okay, but things quickly took a turn for the worse. Mike was pretty good at keeping me in the loop, from initial contact to confirming the appointment on my day off.

However, the diagnosis itself was a letdown. The language barrier was clear, and it made it tough to understand what was going on. I asked for an estimate that included the issue, hoping it would clear up any misunderstandings. But so far, nothing.

I'm starting to wonder if they actually know what they're doing when it comes to servicing gas furnaces - their profile mostly deals with HVAC work. I even asked about this before scheduling and was assured they could handle it. Now, here we are.

Do yourself a favor and steer clear of them. You'll save time and money in the long run - just don't forget you'll have to pay a $99 service fee upfront.