HVAC reviews in Brooklyn, New York

They responded quickly and professionally to my gas shut-off issue over a weekend on off-hours schedule. The service was completed within 2.5 hours and at a lower price than competitors. This company's professionalism and efficiency earned me their highest rating - I strongly endorse them.

We had a major issue with our kitchen sink clogging up, which was completely out of the blue - it never happened before. The problem seemed to have been caused by our upstairs neighbor who used Cam Energy's services to clear their own clog in the kitchen sink. It turned out that they somehow managed to push their clog into our pipes, which then went on to clog our sink as well.

When I called their office to report the issue, I was told it would cost $250 to send a technician, but when the actual problem was brought up, they refused to budge. The person on the phone claimed that since their equipment had created the initial clog, we shouldn't have to pay for the fix. However, they didn't seem to care about making things right, even after I pointed out that this was a clear case of them pushing their problem into our pipes.

The whole experience left me feeling frustrated and disrespected. When I asked to speak with someone higher up, I was told they were "unavailable" due to being at a meeting. Needless to say, I never heard back from them after that. It seems like Cam Energy is more interested in making money than taking responsibility for their actions.

It's surprising that a company that claims to be licensed and reputable would act this way. The advice from Robert Sessa on how to deal with clogged drains in apartment buildings seems like common sense, especially when it comes to ensuring that the problem doesn't spread to other units. However, Cam Energy's lack of conscience is clear - they're more interested in passing off their mistakes onto others rather than taking care of the issue properly.

I had a hot water heater fail on Saturday morning and called the company to schedule a fix. They told me they'd come by later that day, but after multiple attempts to confirm via text and phone, I was left hanging until Monday.

They finally confirmed I was scheduled for Tuesday morning, but again failed to show up. When I called back on Tuesday, I was told to wait for a call back within five minutes - which never came.

I'm extremely frustrated with the lack of communication and reliability from this company. If they didn't care about serving me, it would have been better if they just said so upfront rather than providing false hope. In hindsight, I'd suggest looking elsewhere if you value prompt service or any guarantee of arrival.

Brooklyn Heating & Air Conditioning exceeded my expectations from start to finish. The technician arrived promptly and was fully equipped, making the scheduling process effortless. He efficiently resolved the issue once it was identified, and I appreciated the transparent pricing and open communication. Their professionalism has earned them a spot as our go-to HVAC provider from now on.

I was very pleased with the professionalism and speed of the service team. They fixed my heating/cooling issue swiftly and thoroughly, ensuring everything is now working great.

The service was fast and efficient, lasting around an hour. The technician was very informative and cleaned up thoroughly after completing the job.

I had a sudden airflow issue, prompting me to hire a local HVAC specialist. They arrived promptly, identified the problem and fixed it within an hour. The technician was highly professional, meticulous in their work, and ensured my home's comfort and efficiency were restored.

Good job. 👏

They delivered excellent service. Replied quickly after diagnosing a faulty HVAC system and repaired it efficiently. Their professionalism left a positive impression, making me grateful for their prompt response.

We had a great experience with this company. Their contractor, Alex, called ahead to let us know he'd be running late due to traffic. That was appreciated. He quickly got to the point and fixed our heating system issue. Alex came across as friendly and reliable throughout the job. He also offered some good advice on equipment and upgrade options if we decide to make changes in the future. Overall, I'm very happy with the service and would definitely recommend them.

Sunny's team, particularly Jimmy, exceeded my expectations in every way. With numerous HVAC companies operating in NYC, it's surprising that they stood out so significantly. What set them apart was their willingness to take the time to thoroughly explain each step of the process. The installation itself was top-notch and included no shortcuts. Post-installation, I received comprehensive guidance on the new equipment and app, with a focus on ensuring my complete satisfaction. This level of attention to detail is rare in this industry. Overall, I highly recommend Sunny without hesitation.

Excellent work.

"Good job."

We're thrilled with our new setup. Installation was a breeze and the whole experience was hassle-free. The customer support that followed was fantastic, with some thoughtful adjustments made to perfect everything. Great job from start to finish!

I had a great experience with this company. They presented me with various brands at different price points and provided guidance on local and income-based tax and utility incentives that applied to my situation.

They're fantastic, dealt with a problem from my existing unit despite the freezing temps. No complaints, would definitely suggest them.

They exceeded expectations with professional and clean service for my HVAC installation. The staff impressed me with their expertise and attention to detail.

I'm thoroughly impressed with Sunny HVACs, particularly my interaction with Jimmy. He efficiently replaced my old furnace and A/C units with new ones in every room, complete with remote controls. The result is a significant energy savings no matter the season, which I find absolutely fantastic. Walking into my home now, I appreciate the precise temperature control in each space. Jimmy's work exceeded my expectations, and I'll be recommending Sunny HVACs to everyone I know without hesitation.

Had heat pumps installed throughout the property. Units look good and work well. They're reliable and efficient - would highly recommend and use them again for future HVAC needs.

I had a genuinely positive experience with this company. Dealing with HVAC services in NYC can be frustrating, but this outfit got it right from the start to finish. They arrived on schedule, understood what they were doing, and didn't waste time. The technician worked efficiently in tight spaces, explained everything clearly, and left the area spotless. If you're looking for reliable, hassle-free HVAC work in NYC, I'd suggest giving them a try.

Here is the rewritten review:

I'm sharing this warning to help others make an informed decision about working with your company.

My experience was directly affected by a miscommunication that left me feeling taken advantage of. When I tried to move forward and settle the remaining balance, you made it clear that you weren't interested in resolving the issue, but instead implied that I was somehow at fault.

The lack of transparency and professionalism during this time was concerning. You gave me the runaround and even had the audacity to call me and ask how I was doing without heat, which came across as condescending and uncaring.

I should have been told from the start that your company wouldn't be willing to work with me due to loyalty to the contractor. Instead, you made repeated promises of responsiveness, but failed to deliver on those assurances.

For context, I ended up parting ways with my original contractor because they had consistently failed to deliver on their promises. The reason for this decision wasn't related to nonpayment; rather, it was due to performance issues. I had paid my contractor in full for the HVAC services, and yet you still made it difficult for me to get the heat I needed.

My experience highlights the importance of clear communication, professionalism, and accountability - especially when dealing with mid-project or post-payment situations. If these standards aren't met, it's best to exercise caution when considering working with your company.