HVAC reviews in Brooklyn, New York

Fantastic job.

Generally satisfied.

Extremely courteous and skilled technicians.

Best option overall, great value for money.

They're amazing.

Happy with their service.

Great service. Good value.

Work with someone who knows their stuff, like Joseph - he's really good at what he does.

Great service, quick turnaround, wide range of solutions for any heating/cooling issue.

Great experience with quick response times, top-notch workmanship and reasonable prices.

Contacted them for a service and encountered a dismissive and arrogant representative who left a bad impression; won't be providing their services in the future.

Service was top-notch, staff were friendly, knowledgeable and helpful. Would definitely use them again.

I recently tackled a DIY project at home, installing a split ducted unit. As an amateur, I relied on guidance from LION HVAC, specifically Zalman, who provided exceptional support. He patiently explained the process and offered valuable insights, making it easy for me to understand. His expertise was top-notch, and I appreciate the time he took to assist me. Given his excellent service, I'm now recommending LION HVAC to anyone seeking help with similar projects. For my next project, I'll undoubtedly be returning to Zalman – there's no one better.

Great guys, top-notch service, and unbeatable prices - been reliable and trustworthy for years, looking forward to continuing our partnership.

A heating emergency arose for an elderly neighbor during the winter months, necessitating immediate attention. Desperate for relief, she reached out to me for assistance. On Google, I discovered Arnica with high praise, so I arranged for their technician, Eddie, to temporarily fix the boiler until a more permanent solution could be found.

Eddie's professionalism and patience were impressive, as he explained various options for ensuring reliable heat. When I contacted Burnham, the manufacturer of the faulty boiler, they directed me to a local distributor, but this new path required purchasing a replacement boiler and then finding an installer. Undeterred, I decided to explore plumbing and heating companies in my area and ultimately chose Arnica due to their comprehensive services.

Their commitment to reliability, care, and honesty resonated with me. During the winter months, when schedules were likely to be congested, they managed to accommodate my neighbor's urgent needs. Despite a busy schedule, they rearranged their appointments to ensure her heating system was restored as soon as possible. This flexibility and understanding of the importance of timely service were exceptional.

Arnica's customer support extended beyond just Eddie; every interaction I had with the team, from Leo and Victor to Jackie at the reception desk, demonstrated a dedication to delivering top-notch service. Their ability to adapt and prioritize their clients' needs was truly commendable.

In my experience with Arnica, they consistently demonstrated that being a reliable service company goes hand-in-hand with recognizing the significance of people's well-being. This is an exceptional quality that sets them apart from others in the industry.

Arnica proved themselves to be trustworthy again when our 13-year-old water heater began leaking, causing a rapid flood in our basement. With a saved phone number from a previous interaction, I swiftly contacted Arnica for assistance. The prompt response and reassuring guidance provided by Rosette, combined with Simon's expertise, allowed us to address the issue efficiently.

Within an hour and a half of arriving on site, my water heater was operational once more. The technicians took the time to double-check their work before departing, addressing all my questions in the process. I was grateful that I had saved Arnica's contact information from a previous experience, ensuring swift assistance during this crisis.

I am deeply appreciative of Arnica's exceptional service and would not hesitate to recommend them to anyone seeking a reliable, caring, and honest plumbing and heating company. Their dedication to prioritizing people's needs is truly admirable, and I applaud their commitment to delivering outstanding results.

The installation was incredibly seamless, with the Mitsubishi ductless system barely noticeable after it was set up. Arnica provided a solid quote and delivered on their promises. If you're considering this type of system, I'd definitely recommend giving them a look - they did an excellent job and are worth checking out.

I tried several HVAC companies before landing on Arnica. They diagnosed my furnace issues without suggesting expensive cleanings or unnecessary replacements - one even charged me for parts I already had. The problem turned out to be a hot air backup caused by a closed vent, and the only cost was their service call to fix it. When another compressor failed, they offered a power booster as an alternative, but that didn't work. They then replaced the compressor as requested without fuss. They handled the warranty paperwork for the parts too. The work was done efficiently and well.

However, after a week, I started having issues with the new compressor - it seemed to have electrical problems. Arnica sent someone over the next day and found that it was an electrical circuit breaker issue, not related to their previous work. Despite this unrelated problem, they didn't charge me for it, which impressed me. They even helped me replace the faulty breaker myself. In a city like New York, where specialists can be hard to come by, finding someone who's honest and capable is a rare find. I'm glad I finally found an HVAC company that delivers on its promises.

I'd been dealing with a leaky aircon, but Dean from Arnica sprang into action, diagnosing and repairing it fast. I've dealt with Arnica before for installations, which is why I chose them for the fix - glad I did.

Great job on the service! The staff were top-notch and got the work done efficiently. I was assigned Arnica for my mini splits and condensers installation through Sealed, who claimed to have prior experience with the equipment and had great feedback from previous customers - they lived up to it. Excellent comms and a seamless process from start to finish. I'd highly recommend them for any HVAC needs.

I chose Arnica Heating and Air Conditioning for my new AC and heating system after researching top-rated units like Mitsubishi. They were the only Diamond contractor on the list I contacted, so I went with them. What set them apart from the other three?

It wasn't just their price that impressed me - it was the initial phone call experience. The staff seemed genuinely interested in me as a customer, answering all my questions without any pressure or hassle. We chatted multiple times a day over the course of several days, and they never lost patience.

The installation team, led by Dean and Marco, were top-notch. They treated me with respect, answered all my questions, and made sure I was satisfied throughout the process. They even called me "Sir" and expressed gratitude at each step - it was a nice touch.

What really stood out, though, was Arnica's customer service from start to finish. The whole experience felt smooth and hassle-free. If you're considering investing in a new AC or heating unit, I'd definitely recommend Arnica.

Arnica installed ductless AC units in our historic building in Park Slope, Brooklyn. They took great care when working with us, particularly our Coop board to meet the project's specific needs. The team adapted quickly to a change in branch box placement and air filter installation. Rosette was a huge asset in coordinating logistics during the install process. The technicians were courteous and accommodating throughout the job.