HVAC reviews in Brooklyn, New York

Booked an appointment on Monday for the AC service, but ended up taking a day off to accommodate them. I was told they'd call as soon as their technician arrived within a 30-minute window. However, by 11:15 AM, no one had called or shown up, so I reached out and was assured someone would be there "soon." I waited until 2:30 PM with no update, then called again and got another lackluster response that they planned on coming, but didn't. By 5 PM, still no sign or call. It's frustrating not to get a notification when you can't make it. A simple heads-up would be appreciated.

This company has a top-notch technician in Ken, who's extremely reliable and a huge asset for their heating and cooling services. He's professional, knowledgeable, and takes the time to explain complex tech stuff. His expertise is invaluable - he'll definitely earn our loyalty and recommendations.

The job was done right, no complaints here. Converted my heating from oil to gas, price was fair. Guys who did it knew what they were doing, helpful too. Been really happy with the new system, would recommend and use them again.

I hit rock bottom with my heating system failure during a brutal winter, but luckily, their prompt repair service saved me from freezing temperatures. The specialist was incredibly proficient and sorted out the problem in no time.

I recently used an HVAC repair service and was pleased with the results. The technician showed up on schedule, knew their stuff, and fixed my problem promptly. Overall, I'd recommend them.

We've had the pleasure of working with this family-owned business for over two years, using them on both our primary residence and rental properties in town. Their prompt response time, fairness, and honesty make them an excellent choice. The staff are genuinely great people who run a fantastic company that we can confidently trust.

The technician from First Call Heating & Air Conditioning was excellent. He arrived promptly, showed respect, and had a thorough understanding of the issue. His explanations were clear and concise, making it easy to follow along. I'm very satisfied with his service and would definitely recommend him.

I scheduled a maintenance visit for my ventilation system on Saturday, June 29th, and was told it would be Sunday, June 30th, but never showed up. No one called to inform me of the change or cancelation. The lack of communication is unprofessional and frustrating, especially since I had to pay overtime for my staff who were still present on site waiting for someone to arrive. The experience has been extremely disappointing. It's now 3:46pm and no one has followed up with me about rescheduling or explaining the missed appointment.

I've been with First Call Heating & Air Conditioning for over a decade and haven't looked back. Their work is consistently high-quality, from installation to regular maintenance on my furnace and AC. I have no hesitation in recommending this reliable service provider; their expertise and customer care earn a spotless reputation.

I've dealt with many service providers, but none compare to First Call Heating & Air Conditioning Service's professionalism. From initial consultations to installation, everything exceeded expectations - a rare feat. What sets them apart is genuine dedication to their work; they clearly take pride in what they do, making my experience truly exceptional.

I've been with this company for a while now and have always had a contract in place. They get to my issues quickly and have service technicians who know our setup and my home. While the techs do change regularly, they're friendly and trustworthy - like part of the family. This consistency makes me feel secure knowing they'll take care of us.

I had a great experience with First Call Heating & Air Conditioning Service. They arrived promptly, kept me informed about the progress, and worked efficiently to complete the job on schedule. Their attention to detail was impressive, including a thorough cleanup after they finished. Overall, I'm extremely satisfied with their service - I'd highly recommend them for your heating and cooling needs.

I've been with this company for almost two years and had a great experience with their systems in two homes I've purchased, as well as maintenance work. They charge fair prices, show up quickly, and treat customers with respect. The technicians are top-notch. Overall, it's been a pleasure doing business with them – they truly care about their customers.

Great service from this contractor - knowledgeable and easy to deal with.

Excellent service from a reputable provider.

Tried to inquire about AC sales and installation, but was abruptly disconnected by the staff member before even speaking with anyone. Impressive unprofessionalism from a company that should prioritize customer service.

Brooklyn Heating & Air Conditioning delivered quickly and exceeded expectations.

We've had a positive experience with Brooklyn Heating & Air Conditioning. Their repair service was prompt and efficient. The technician we dealt with was courteous, trustworthy, and competent. We're pleased with their expertise and would certainly suggest them to others.

We were impressed with Brooklyn Heating & Air Conditioning's service - quick, professional, and friendly. The whole experience was excellent, thanks to their good work.

Brooklyn Heating & Air Conditioning delivered beyond my needs. Quick response, reasonable quotes, and seamless execution. The technician was polite, efficient, and meticulous in his work. Exceptional service from start to finish; I'm thoroughly pleased with the experience.

A pleasure to work with this individual.