HVAC reviews in Brooklyn, New York

The technician was very knowledgeable and explained everything clearly, including the necessary repairs for my heating and cooling system. He showed great expertise and quoted a price that fit within our budget. Overall, a good experience and I'd definitely recommend this service.

Called for a garage heater estimate, received a 4-hour window for the technician's visit. However, when the technician arrived, they informed me of a $150 service fee for the estimate. I refused to pay it and was told to hang up on me. The whole interaction left a sour taste.

The technician was knowledgeable and efficiently resolved the issue without inflating the bill, unlike other companies we've dealt with. Since signing our annual maintenance contract, we've had a positive experience and would suggest this service to others.

Alex provided top-notch service, calling ahead of his arrival and getting started promptly. He inspected the work and even retrieved necessary parts himself to ensure the job was done on time. The furnace is now working efficiently and heat distribution is even across all rooms. Exceptional experience - would highly recommend to others.

Alex provided top-notch service, starting with his courteous demeanor upon arrival. He was thorough in explaining the repair process and offered clear explanations tailored to our specific situation. I appreciated the variety of options presented and felt confident in the recommendations made. His professionalism earns him a spot as my preferred service provider for heating and cooling needs.

This company delivered top-notch service right on schedule. Our faulty furnace was giving us trouble, so we reached out for assistance. The technician arrived promptly and charged a fair fee. He also took the time to offer valuable tips on maintaining our appliance's lifespan. If you're in need of reliable heating help, give them a quote first – they're worth considering. Thanks again for your expertise, Martin and Hendricks.

Alex came to our house yesterday for what turned out to be an issue with our condensate line, but he handled it like a pro. He was top-notch - professional, polite, and patient. He took the time to explain everything thoroughly, even repeating himself to make sure we understood. His work on fixing our A/C was superb, and we're thrilled with the result. We'll definitely be calling Hendricks Heating Cooling Service back for any future AC needs; Alex's exceptional service left a lasting impression.

We're grateful to the team at Hendricks Heating and Cooling, who provided excellent service to our household. Their technician has been reliable and knowledgeable, consistently demonstrating high standards of professionalism.

Two of our HVAC units weren't functioning as expected. Joe and Mike arrived an hour after I called, worked diligently all day, and maintained a tidy workspace. They provided clear explanations for the setup process. The furnace and AC were both restored to working order. As a first-time customer, their service has left a positive impression, and I plan to continue using Hendricks Heating Cooling Service.

My A/C gave up on the day it mattered most - when we're in the midst of a move. We needed it working ASAP since our home is sweltering. I tried a few other places, but none could make it out for days. Hendricks Heating Cooling Service was surprisingly quick, arriving within 2 hours and completing the fix in under an hour. Their fast response saved me from a disastrous moving experience - I'll be back for their services.

Finding a reliable AC contractor is tough, but Hendricks Heating & Cooling delivers on its promise. Their professional and honest approach put me at ease from the start. The work was done efficiently and effectively, leaving me extremely satisfied - I'd definitely hire them again and wouldn't hesitate to recommend them to others.

Hendricks Heating Cooling Service delivered exceptional service for our A/C tune-up today. The technician's excellent work and friendly demeanor are consistent with past experiences. I'm extremely satisfied and would definitely recommend them; they exceed expectations every time.

Hendricks Heating Cooling Service delivered top-notch service. The technician was friendly and knowledgeable, explaining complex issues in straightforward terms. They fixed both a faulty furnace fan and hot water pressure valve with ease. What impressed me most was his kindness and courtesy throughout multiple visits - even after waiting several hours to return with another part. I'd highly recommend them due to their exceptional professionalism. Similarly, the office staff were incredibly helpful and supportive throughout the entire process.

I've relied on Hendricks Heating Cooling Service for my heating and cooling setup since its initial installation, plus regular upkeep over the years. Their service is excellent. From the first phone call to post-appointment follow-up, their customer support is outstanding. The technicians are always polished, friendly, and accommodating. They clearly explain costs upfront - I'd recommend them to anyone in need of similar work.

"Fast and affordable 24-hour heating and cooling service - highly recommended."

The technicians were highly competent and courteous. Kingston took the time to clearly explain the process, making it accessible to me. The work area was left tidy and restored once completed. I'd gladly invite them back and strongly recommend this company.

This company is utterly inept and reckless. I repeatedly confirmed my appointment three times, including the morning of, but they consistently failed to show up and even failed to contact me. Instead of taking responsibility for their mistake, they offered half-hearted apologies and claimed they could do nothing to rectify the situation. This brand of customer service is appalling. Given their ineptitude, it's surprising they'll stay in business for long. Their lack of accountability is simply unacceptable.

I recently had a chance meeting with the owner of Palone Brothers and was impressed by their expertise. The conversation was marked by a clear commitment to client needs, demonstrating a genuine passion for delivering high-quality results. A rare pleasure indeed is encountering professionals who embody such dedication and pride in their craft. I'm eager to work with their team again in the future.

It was fine.

Very good service.

Extremely poor experience with this company.