HVAC reviews in Brooklyn, New York

Jim delivered exceptional service both in his work and communication. He successfully resolved an ongoing issue with my air conditioning system, which other technicians had struggled to fix. Jim's thorough diagnosis led him to the correct part, which he promptly replaced. His professionalism was impressive, and I highly recommend Liberty Heating and Cooling to anyone seeking reliable assistance.

High-end company with exceptional staff. They handled my HVAC issues, installing new furnace and AC units. The team was outstanding - couldn't have been more impressed. I highly endorse them for any heating or cooling concerns; they truly excel in their field.

We scheduled an appointment with Liberty, expecting them to arrive within a 3-hour window. However, after an hour had passed, they claimed to be running late but failed to show up. Despite multiple attempts to contact the office, no one followed through or made any effort to explain their absence. When we looked elsewhere for heating services, Kenosha Heating and Cooling provided prompt service, a more welcoming demeanor, and completed the necessary work at a lower cost. We're skeptical about Liberty's reliability, as it took them an inordinate amount of time to respond to our initial call - I doubt they'd wait that long for their next visit.

Today, Jim from Liberty Heating and Cooling arrived at my house after a family emergency. Despite the late return, he was extremely patient and courteous. His professionalism shone through as he took the time to guide me through resetting my thermostat. Even taking off his shoes before entering allowed for a more comfortable interaction. Overall, I found him to be an excellent representative of the company, demonstrating exceptional customer service skills.

I've got high praise for Liberty Heating and Cooling. After struggling with electrical issues with a bigger company, I brought in Jimmy and was back in my home within three days. He's meticulous, reasonable, and committed to his work from the start. That's why I highly recommend him – he's done it right every time.

We've had three disappointing experiences with this company. Despite multiple calls to schedule an appointment, no technician ever shows up. Each time, the customer service representative genuinely apologizes for the inconvenience, but their words ring hollow when faced with another missed visit. The lack of follow-through is frustrating and has happened once again.

Jim, their after-hours tech, made multiple visits to get my old heater up and running - three times, actually. On the third attempt, it was dead and I needed a new one. Liberty Heating & Cooling installed a new unit on a holiday when many businesses are closed. Their team worked tirelessly; I couldn't have asked for more from professional guys.

Liberty Heating and Cooling is top-notch. Fair pricing and reliable service make them stand out. The whole team is professional and pleasant to work with - I've had great experiences. Highly recommend them for any heating, cooling needs.

We hired Liberty Heating and Cooling to tackle our HVAC problems. The staff's kindness and understanding over the phone set the tone, followed by top-notch service at our home. We appreciate their honesty and dependability. They're considerate of emergency situations, scheduling appointments ahead of time as needed. Their professionalism and work ethic paid off when they swiftly diagnosed and fixed our issue.

The technician who came to my house was extremely knowledgeable and very helpful. He presented himself professionally and was friendly. His assessment of my HVAC system was thorough, and he gave me several options to consider. I ended up getting a new furnace that not only improved energy efficiency but also saved money. Overall, I'm thoroughly satisfied with the work done and would highly recommend this company for anyone seeking reliable HVAC services.

I installed a humidifier last winter because my home's humidity levels were wildly inconsistent, causing health issues like respiratory problems. I called Liberty Heating and Cooling for the right equipment and installation. The whole process went smoothly from ordering to setup. The technician arrived on time and did a great job installing it correctly. Prices were fair and the tech worked efficiently with no mess left behind. He was courteous and knowledgeable about the unit's ins and outs. He took the time to explain everything clearly. I have no reservations recommending this company, both its office staff and field workers.

The installation was hassle-free thanks to George and his assistant. They were extremely knowledgeable and professional, doing an outstanding job. The next day's issue was promptly identified and resolved by them. Their work exceeded expectations - a great experience overall. Despite a minor hiccup, their expertise and efficiency made up for it.

My brother had Liberty Heating and Cooling install a new heating unit, and I was blown away by their professionalism throughout the entire process. The installation itself was flawless. They showed up on time and worked diligently without stopping. Their attention to detail was impressive. The technician took the time to explain everything, including maintenance needs, and provided clear guidance from start to finish.

Liberty Heating and Cooling exceeded expectations - a lengthy job required, but they made it seamless. Their professionalism shone through with impeccable attention to detail. The workspace was immaculate throughout. The team's in-depth knowledge of HVAC systems kept us informed and at ease. Highly recommendable service from start to finish.

Liberty Heating and Cooling saved my bacon on a last-minute emergency call for no heat. They swooped in just before Thanksgiving, replacing my heating unit and hot water heater, which made all the difference. The whole process was seamless, from financing to final installation - zero stress. Their team did an impressive job; I've never seen an install look so sharp and professional.

I've been using them for my HVAC needs and they consistently show up on schedule, get the work done correctly, and are priced fairly. Their staff is friendly and dependable, a great option for homeowners.

Liberty Heating and Cooling does a thorough job. They keep customers in the loop about their work and what they found, providing clear explanations and costs beforehand. This transparency sets them apart from other companies I've worked with over the years. It's refreshing to have a service provider that's honest and communicative - now they even offer plumbing services!

Two AC units failed within a month, but the company promptly swapped them out quickly and fairly, resulting in satisfaction.

Josh fixed our AC on the same day we needed it, diagnosing a faulty compressor and getting us up and running in under two hours. He was professional, knowledgeable, and fair - exactly what we needed during a chaotic weekend.

Josh fixed our rooftop unit in Brooklyn and exceeded expectations - he's definitely our top choice for future repairs.

This contractor is top-notch - a genuine expert who always tells it like it is, no upselling or hidden fees. His honesty and willingness to fix the real issue at hand are refreshing. I'm sold on his work ethic and will be back for any future heating/AC needs.