HVAC reviews in Brooklyn, New York

We work with several NYC properties and rely on this HVAC firm for repairs and regular upkeep. The techs are licensed, knowledgeable, and get their point across effectively. It's been a reliable commercial HVAC solution so far.

This company delivered top-notch commercial HVAC services in NYC. They efficiently installed an energy-efficient system in our office building with excellent communication and fair pricing throughout the process. The quality of their work is outstanding, making them a reliable choice for any business needing HVAC solutions.

For reliable commercial HVAC installation in NYC, I recommend this company. They replaced our old system with a new efficient one, saving us on utilities. The crew was knowledgeable and skilled, delivering top-notch work. Great service for our business needs.

We needed urgent repairs from a reputable commercial HVAC firm in NYC. The response was lightning-fast. Technicians arrived promptly, were expertly trained, and got the job done on the spot. Great service for commercial HVAC work in New York City - we'd hire them again without hesitation.

Good service.

Scammers.

Superb service with great professionalism.

Fast and reliable service, great experience working with them.

Very hassle-free experience with reliable professionals and fair prices.

Great experience with their home services - they arrived quickly and resolved my issue efficiently within the warranty period.

They did a great job, showed up fast, and fixed the issue without trying to sell me anything extra - would use them again.

They sold me a broken AC that caused flooding in my place and took over two months to fix it. Avoid this company at all costs - their service is non-existent.

Excellent experience with this home services business - prompt communication, high standards of professionalism, trustworthy guidance, and great value for money.

Exceptional customer experience with outstanding professionalism. The team provided excellent service, addressing my request for a spring power cleaning and going above and beyond by replacing a damaged component and some grillwork. Highly recommended without hesitation.

I had issues with my AC and tried several repair services, but none of them bothered to inspect or identify the problem until North Pole did. They were the only company that took it seriously and fixed the issue. I'd definitely suggest them to anyone who needs reliable air con work.

Had an issue with my Friedrich air conditioning unit. Got a quick turnaround on the appointment, which was great. The technicians arrived promptly and did a good job in a friendly and efficient manner.

I've been impressed by the company's reliability not once, but twice, when I needed their services. Every interaction was handled with professionalism and effectiveness. The technicians are consistently punctual, courteous, and skilled - a refreshing experience in customer service, especially when dealing with genuinely dedicated professionals.

Don't bother looking anywhere else - Josè and Rafael are top-notch. Their work on my ACs is exceptional, rivaling even high-end brands like Tiffany's. They made the process seamless and were incredibly professional. They swiftly resolved a minor issue that others might have struggled with. I'd highly recommend Josè and Rafael to anyone. Management was cooperative too. It's clear why they have the best Yelp reviews - they're exceptional!

North Pole technicians Rafael and Vlady showed up on schedule and delivered a top-notch service. They took the initiative to remove their shoes and wear masks without being prompted, demonstrating respect for my space. Their demeanor was courteous and friendly. The cleanup was impressive, with the area restored to its original condition. When I inquired about their attention to detail, Vlady explained that doing things right is essential. This level of commitment seems to be a hallmark of North Pole's work ethic.

These guys are top-notch, hands down. It's clear why Friedrich relies on them for installations. From initial contact with Rosalina to the final installation, the experience was smooth sailing. Alfredo was a pro, keeping his cool during covid - a bonus in itself. Even my husband looked forward to the next appointment, and that's saying something.

In contrast, Figlia & Son left a sour taste. Their customer service is subpar, and the installers seem content with doing things their own way, even if it means forcing components into awkward positions. I'm done with them - from now on, my only choice for AC work is the North Pole.

The company's warranty service was decent, but ultimately disappointing. Two of my Friedrich units were repaired relatively quickly and by competent staff. Unfortunately, the fixes didn't last long - I needed further assistance just five days later. The owner and employees seemed friendly, but communication after that failed to deliver.