Reviews of local pros in Huntington Station, New York

John and Chris did a thoroughly professional job from start to finish. They treated my house as if it were their own, kept me informed about the status of the work, and focused on doing the job the right way. They took the extra time to make sure that the end result didn’t detract from the looks of the install setting.

Scheduling was easy and prompt, A/C repair technician showed up right on time the next day, and quickly diagnosed the problem. Communication with the technician and the main office was excellent, both over the phone and via email and text messages. Service call charge was reasonable.

Master Mechanical Corp did an excellent job installing my combination boiler/water heater. The initial proposal was done by Jamie, who was very knowledgeable and provided a detailed explanation of the system. He was able to answer all of my questions. The technicians who installed the unit were polite, professional, and very thorough. They arrived on time, protected my floors with plastic covers and cleaned up when they were finished. They explained how to use the equipment before they left. I highly recommend this company and would use their service for any plumbing or HVAC work.

I have been dealing with this shoddy outfit for over a year and there is nothing good to say about them. If I could give this company no stars, I would. My contractor brought this company in to handle the plumbing aspect of my renovation. I wish my contractor never brought them in. I paid them months ahead of time and they showed up 6 months later to do the work. in addition, they installed a dual system which was a very large additional expense. I had an issue with the thermostat they installed a few months after they installed it. it could have been an easy phone call and they could have directed me how to re-set it... however, the man who took my phone call who was rude and incompetent told me that in order to help me he would have to put a service call in and I would have to pay for a visit. WHAT???? now today was supposed to be my final plumbing inspection. they never called to tell me the time the inspector was showing up. they never called me period. the inspector showed up and they were not here. don't waste your hard earned money and time with this company. there is no customer service, no oversight and no appreciation with this company. do yourself a favor and don't use them.

In short, I called Master Plumbing & Heating to perform warranty work on my LG Ductless Mini-split. They lied to me, over-charged me on the initial consult visit, then quoted me $895 (in addition to the $280 consult fee), to complete the "warranty" repair. I told them the error code and interpretation of the code before they set foot on my property. After $280 visit, they told me what I already told them. I originally paid $490 for the entire indoor unit. They wanted $1175 to complete the "warranty" work. I ended up buying the replacement fan motor and installing it myself for $95 and about 2 hours of my time. Don't bother with these folks. They are crooks.

My association with Master Plumbing has happily existed for quite a while. This morning as I sought to turn the A/C I was met by an uncooperative machine that had worked only the day before!

As I called to beg for an appointment, it turns out that wasn’t necessary as Christine was able to not only give me an appointment today, but also around a medical appointment that had been made weeks ago.

When Rob rang my bell and took stock of my dilemma, his kind, quiet manner immediately put me at ease and assured me all would be well.

Not only did he easily fix the machine, he also taught me about a dehumidifier feature I never knew existed!

Thank you Master for hiring talented personable staff. I hope I don’t need to call them for something else….but if I do I’ll be assured of terrific results.

They installed 2 split A/C units and we can’t say enough good things! The technicians are very knowledgeable courteous and respectful of your home. They wear booties and clean up after they are finished. We had a question after the installation and even though it was a Saturday they responded promptly.

Had a new furnace installed by Brett Emig and Johnny Clymer. They did an excellent job. Very professional. It was very wet outside and they were both very conscious about keeping the inside of our house clean. They showed us what they did with the new furnace installation and how the new thermostat worked. When they let everything was let very clean and the old furnace was taken away. A great job! Thanks

Update less than 3 years later, system is malfunctioning and Rinnai is saying the install is done wrong and will not provide warranty coverage until issue is fixed. Do not trust Masters to install properly. Make sure you have a video walkthrough after install with Rinnai support to verify install.
They’re also really cheap and didn’t install the $200 pre-fab isolation valves making it easier to flush the system.

Master's is really good; Tom is the best. Usually when i've hired companies to do a big job, after they get paid they'll say goodbye and you won't hear from them again. I hired Master's last year to do an oil to gas conversion. I've had some questions and they have come to inspect several times and come up with solutions to my concerns. Master's did not leave me high and dry after a $10K job. Thank you Tom!

Master is a good company. Very responsive with skilled technicians doing the work. The person who came to my house to install overflow cover plate and drain plate in a tub was able to make it work in about 20 minutes. The only complaint I have about them is the expense. That 20 minutes cost me $330.00. I felt that was way over priced for the time, work and degree of difficulty spent. But otherwise, I am extremely happy with Master and would recommend them highly.

I just got the new central air conditioner installation done and I am so happy and satisfied with their job. All the installers are so nice and passionate to make all things to be perfect. They were professional and definitely they know what they’re doing. It’s worth of every penny. I am highly recommend.

Rob is a great technician. Professional, courteous, knowledgeable, honest. He made a stressful experience of our losing heat/hot water into one that was resolved as quick as could be possible. Next day service. We will use Master again. They beat the competition on price too. Front office was attentive and turned around a difficult to find part from the manufacturer in short order. Nice job everyone- great team effort!

Our Central Air System was not working properly. Called Master Plumbing and sent someone out same day. Chris our Technician was prompt and very professional. After two visits and extremely hard work, our AC is up and running..

Super friendly staff! We will be using them going forward!

As usual, Master Mechanical was there to the rescue. My heat stopped working and Joe (one of the owners) had Rob there within 1 hour to give an honest assessment that resulted in my heat being restored within 1 hour. Highly recommend this company. Responsive, professional and respectful to the house. Rob even wore protective covering for his shoes so he wouldn’t get my house dirty. Nice touch and very appreciated.

Master Plumbing installed new HVAC system in my home 18 months ago. Every aspect from sales to install to service has been fabulous. Jamie’s was informative without any high pressure sales tactics. The installers were neat and very knowledgeable. The service technician who came to my home today ,Anthony, was prompt, courteous and professional. The office staff worked with me to get an appointment that fit in my schedule. All on all a 5 star company

We are very pleased with the replacement A/C condenser and air handler installed by Master. The installation team were seasoned and professional. They explained the install process, timing and features of our system. Everything was cleaned up after installation. We highly recommend Master Plumbing Heating and Cooling.

It was easy to set up an appointment. Communicating through text messages was convenient. Cynthia was very considerate and was able to work with my schedule. The technician, Jay, came on time. He was very pleasant and professional, explaining what he was doing and why he was doing it. I highly recommend this company.

I have worked with Master for many years - they installed heating system in a previous home and they installed the central air conditioning in our current home. After the recent storm, our a/c went out and Master was there that day to diagnose the problem, and they repaired it very quickly. Then, when we had a separate problem, we again received same-day service and were up and running.

Master has a great staff who work hard for their customers; the repair technicians are professional and know their stuff, and the business as a whole is honest and trustworthy. Highly recommended!

Luis from Master Plumbing just left my house, having installed 2 thermostats. He was incredibly knowledgeable, fast, efficient, and cleaned up completely when he was done. He explained everything clearly and quickly. This is now the third time I have used this company for both my home and office. They are professional and the service from everyone there could not be any better.

I had the WORST experience with this company! I had the company come by to give me an estimate on my central air unit, I was charged $170 for the visit. The "technician" stated I needed a completely new unit and that my unit was too old. A few days later two gentlemen visited to give pricing and quoted me $8,800 and if I decided that moment they would discount $800. I decided to get a second opinion from another company, who was able to fix the unit with a simple $10 electrical fix. Apparently there was nothing wrong with the unit there just wasn't enough voltage to power the unit and needed a voltage fix which was a $10 part from home depot. When I asked for a refund for the $170 from green homes because I was charged for diagnosis which was incorrect, they gave me a run around and never refunded me. The worst experience, and customer service imaginable. the manager Jeanine is absolutely RUDE & NASTY, I would NEVER recommend this company. This company doesn't even deserve 1 star.

We used Master Plumbing for an oil to gas conversion for heat and hot water. The entire process was seamless. They were able to quote the job in a few days, and had the entire project completed within 1 week. They showed up on time and everything works great! Highly recommended.