HVAC reviews in Kew Gardens, New York

The technicians from this company stepped in to fix our faulty heating and cooling system, making a huge improvement to our comfort level. Adjusting both units has been a game-changer for us - it's night and day difference now. Their work was top-notch and exceeded expectations.

Jason was an excellent technician who took the time to figure out what was really going on. He explained everything clearly and thoroughly afterwards. His professionalism and expertise made a big difference in an otherwise frustrating experience. I'm impressed and will definitely be calling him again for any future work needs.

I had a fantastic experience with this service provider, which exceeded my expectations in every way. Their customer service is top-notch, making me feel like I'm talking to an old buddy. They're extremely friendly and accommodating, always willing to work around my schedule. The payment plans are also super convenient for regular maintenance. Yesterday's interaction with Jeff was spot on - he was knowledgeable, helpful, and genuinely enthusiastic about his work.

Brian Davis, along with another technician, handled our repairs efficiently and professionally. He explained what was wrong and what he did in detail, making us feel informed. Both technicians were courteous, honest, and transparent about costs. They made a great impression - a rare find in service work. Their professionalism is exceptional.

I've had nothing but top-notch experience with J&J Services. From the initial call about my heating and cooling issues, the service was fantastic. They responded incredibly quickly - on a sweltering night when I needed air conditioning ASAP, they were there within an hour.

The technician arrived promptly, was respectful and knowledgeable, even going out of their way to pull my trash cans into place. He explained the problem clearly and provided a detailed estimate with options. The price was fair, which impressed me - they didn't try to upsell me on unnecessary services.

The repair itself was done efficiently, thanks to the technicians' expertise. I had a cool home in no time. What really sets J&J apart is their commitment to customer service. After the job, they checked in to ensure everything was working properly and offered tips for maintaining my system and preventing future issues.

This company's focus on customers is what makes them stand out. They're reliable, trustworthy, and genuinely care about their clients. If you need heating or cooling services, I highly recommend J&J Services - they've done an excellent job!

A 25-year-old furnace needed fixing/replacement, but Alfredo and Colin showed up with options within hours. They delivered the new AC & furnace in one day - prices seem reasonable. What really made this stand out was the service. The installers, Barack and Obadiyah, were top-notch. Not only did they fix a few minor issues I had, but they also did it professionally. Their work exceeded expectations - truly exceptional.

Nick is responsive and reliable - a great combination for any service. He's thorough, approachable, and genuinely knowledgeable about his work. When our AC unit stopped blowing air on Sundays and Mondays, he came to fix it, methodically tracing each problem component before suggesting a replacement if needed. His efforts got the system up and running again, and follow-up visits ensured it stayed so over several days. It's hard to find someone with Nick's level of expertise - I wholeheartedly endorse him and his company.

We were pleasantly surprised by Allen Heating & Air Conditioning's service when our unit wasn't cooling properly. They diagnosed the issue and broke down what needed to be done in detail - a refreshing change from the advice of a larger vendor who recommended replacing the entire system, which would have been an expensive fix. The work was done efficiently and at a fair price.

I scheduled a service appointment for the afternoon, expecting someone to show up between 12-3pm. However, despite being home all day, no one arrived. I called twice, first at 2:49pm and again at 4:51pm, only to be told that an updated ETA would be provided by the technician. Neither call resulted in a callback. When I called for a third time at 7pm, I was informed that I'd need to reschedule. This wasted a significant amount of my time. Initially, Tristar had offered me a more flexible appointment window, which led me to cancel another booking.

They booked an appointment with me, guaranteeing a specific arrival time and prior call to confirm. Unfortunately, neither of these promises were kept. When I initially contacted them to check on the status, the representative assured me they were on their way but didn't ask for my name or verify any information before hanging up. Subsequent attempts to reach out were met with the same dismissive behavior - the representative would answer, then immediately end the call. Given my potential interest in using their services for multiple commercial units and buildings, I'm left baffled by the overwhelmingly negative experience.

What a delight it was to have someone from this company service my heating units! They sent someone who was pleasant, professional, and provided valuable tips that I really needed to know about my system. The technician was knowledgeable and patient in answering all our questions. Great job and definitely recommended!

If your heater's on the fritz, we'll fix it quickly and get you back in the comfort zone. Our crew delivers dependable service to keep your place toasty without breaking the bank, so you don't have to worry about another outage soon.

We had a sudden air loss on Saturday morning and were promptly contacted by the technician. He showed up just 20 minutes later and quickly identified the problem. The solution involved replacing a part, which he did in under 40 minutes. We received excellent, speedy, and courteous service – definitely worth recommending!

I called because my furnace wasn't working. The technician who came out was a straight shooter, listened to my issue, and got right to fixing it. He identified the problem, replaced the faulty part, and cleaned up any related issues - covers were also replaced. I'm extremely pleased with the work done.

This service provider sent a knowledgeable professional, Johnny, to assess my air conditioning replacement needs. He executed the job with precision, adhering to my instructions, and demonstrated a clear commitment to quality craftsmanship. The installers maintained a tidy workspace, too. Although not the lowest bidder, I'm confident in their abilities and believe that peace of mind justifies the premium price – a reassuring experience overall.

Our technician showed excellent professionalism and care, taking great consideration for physical distancing protocols while working. Given the delicate nature of my aging equipment, his genuine concern for preserving their integrity was genuinely appreciated. His dedication to performance went above expectations, setting a high standard for future services – I'll be choosing TriStar Commercial HVAC Solutions again when it's time for replacements.

This company delivered top-notch service. I reached out on a Friday morning to schedule an appointment, and the representative on the phone was accommodating and accommodating, tailoring the visit to fit my work schedule. The technician showed up promptly and was courteous, tolerating my numerous queries despite my lack of familiarity with my new heater's basics – I had no idea where it even was! Overall, a seamless experience. I'm now hooked on TriStar Commercial HVAC Solutions; they've earned my loyalty for all future HVAC needs.

We recently had a fall check done by TriStar Commercial HVAC Solutions. The technician who came out was very good. He did a thorough job, explained everything clearly, and showed us how efficient our system is running. He was also friendly and courteous - we're happy with the service and would definitely recommend him!

TriStar Commercial HVAC Solutions provided a top-notch service experience for me. I reached out in the morning and they sent someone to my residence just two hours later. The technician was professional, knowledgeable, and got the job done right. He explained his plan of action and resolved the issue with my furnace. I'm very satisfied with the outcome. The entire process was hassle-free and efficient.

We had a heat emergency at our house during summer. Thankfully, TriStar Commercial HVAC Solutions stepped up and accommodated us on short notice. They arrived within their quoted timeframe and resolved the issue efficiently. The technicians were pleasant yet professional, no hassle or upselling. A seamless experience from start to finish; we'll undoubtedly be back for any future repairs.

Our A/C gave out during an extreme heatwave, but we didn't have to wait long for help. I called the next day and they arrived promptly. The technician was efficient and knowledgeable, getting us cooled down in no time. We also get regular maintenance from TriStar Commercial HVAC Solutions, which is a great service - we're extremely satisfied with their work.