HVAC reviews in Kew Gardens, New York

TriStar Commercial HVAC Solutions provides excellent work with a professional approach. Their staff is courteous, well-informed, and consistently exceeds expectations. I highly recommend them for trustworthy, effective air conditioning services.

I've got no choice but to go with this service provider since they're the only ones left in town. Honestly, it's shocking how badly Air Tactical HVAC has messed up.

They cancelled on me without any warning during an appointment window between 8am and 10am. I had received two reminders confirming my spot - one a day prior and another that morning - but clearly didn't mean anything to them. After waiting around for a couple of hours, I tried calling at 10:30am and left a message saying they should just return the call rather than expecting me to wait all day.

By 9:45pm, I still hadn't heard back from them - which is laughable considering how much time they wasted on automated messages. If you're going to use an automated system, actually put it to use! Time is money and Air Tactical HVAC clearly doesn't respect that.

Their lack of communication skills is staggering. They didn't even have the decency to call me to explain why I wasn't being seen today or apologize for the inconvenience. It's like they were doing me a favor by showing up to give me a quote, but apparently that was just an afterthought.

Needless to say, Air Tactical HVAC doesn't value my business and it's clear they're not willing to earn it back. Thankfully I booked another appointment with another company afterwards - one that actually showed up on time and provided professional service.

This company transformed my stress into serenity with their AC repair service. They completely turned my life around, making me feel like I'm breathing easy once more. I wholeheartedly endorse their work and wouldn't hesitate to hire them again in a heartbeat – they've earned a loyal customer for life.

George did an outstanding job, showcasing exceptional competence and brilliant diagnostic skills. For the second time, I've had the pleasure of working with him, solidifying my confidence in Air Tactical's quality service.

Great experience! Specialist arrived on time, correctly identified the issue and fixed everything carefully. Highly recommend for future work.

I've had a frustrating experience with this company, which has consistently failed to deliver on its promises. After a single visit to assess our equipment ($350), they've been dragging their feet for weeks, repeatedly assuring me that an agreement would be sent and then following through on those empty claims. The lack of communication is staggering - most days, no one answers the phone, and emails go unanswered. Even when I do get someone on the line, promises are made but never kept, forcing me to start all over again. In contrast, a different company responded promptly to my inquiry and delivered an agreement on the same day I visited. My advice? Avoid this company altogether - your time is better spent elsewhere.

I paid $420 including tax for a 40-minute visit that included invoicing. The scheduled time was between 8 am and 10 am, but he texted me at 9:10 am to reschedule to 12 pm - 2 pm. I drove from NJ to Flushing due to morning traffic, making the trip worth my while despite his lack of apology.

George was extremely competent and knowledgeable, providing a thorough explanation of the problem and its solution. The repair was swift and efficient, with his expertise quickly identifying the issue upon inspection. He also addressed numerous questions we had, breaking down the system's components and explaining their functions in detail.

George is a master of his craft, delivering top-notch service with speed and attention to detail. Trust him to tackle any plumbing issue with expertise and reliability.

Excellent job and customer service from Air Tactical HVAC Services. They delivered promptly after a request to fix my central AC during a heat wave, which is impressive. George, the technician, showed up on time, was knowledgeable and professional in his work, and quickly identified the issue without needing to come back. The price was fair, making them highly recommended for future repairs.

We're extremely impressed with this company. Our air conditioning stopped working yesterday and our contract with Homeserve doesn't allow for same-day service, which meant we had to wait 5 days. I reached out to Air Tactical, which has an impressive array of 56 five-star reviews on Yelp.

The owner, George, personally answered the call and took immediate action, promising to send a tech to help us. Despite being busy, he made sure we received prompt attention. The tech, Carlos, arrived at our home within 45 minutes and got straight to work fixing the unit. He was transparent about the issues in our attic and showed us the problems without trying to sell us anything extra.

What's truly remarkable is how genuinely honest and knowledgeable George and Carlos are. They followed safety protocols, were friendly and clean, and demonstrated exceptional customer service. We're thrilled that we found Air Tactical HVAC - their prompt response, expertise, and commitment to customer satisfaction have left us extremely grateful.

George was knowledgeable and professional, showing no hidden agenda. He avoided pushing unnecessary work and instead opted for real solutions. His integrity shines through - he wouldn't resort to quick fixes. As a family-owned business, this added to our trust in them. We feel confident they'd handle any future issues.

Finding a reliable HVAC expert in New York can be tough, but we hit the jackpot with Air Tactical. Our experience was seamless, thanks to George and Carlos, who installed our Bosch heat pump with ease.

George took the time to break down the benefits and drawbacks of the heat pump, explaining everything I needed to know about maintenance and upkeep. Their professionalism was top-notch – they left my workspace spotless and arrived on schedule every time.

I'm impressed by their expertise and work ethic. I've already decided to use Air Tactical for all my future HVAC needs.

They showed up the same day to look into the strange noises coming from our steam radiators. The technician gave us a straight assessment of what could be fixed and what couldn't, without recommending a complete overhaul. They took their time explaining everything clearly and answered all our questions thoroughly, even following up on the phone with further queries.

My heating issue is finally resolved thanks to George and his team from Air Tactical Hvac. I had been dealing with a suspicious noise coming from my furnace, which led me to contact them around lunchtime. They scheduled an appointment for that afternoon, and they arrived right on schedule.

When the technician, George, examined the furnace, he quickly identified the problem: the fan and motor were at fault. He assured me that he would do his best to obtain the necessary parts by Saturday, given that I was now without heat.

The next morning, George called to let me know he was picking up the parts and would be over soon. It didn't take long for him to fix the issue, all within 24 hours of my initial call. The team from Air Tactical Hvac even stayed for a bit to ensure everything was working properly and followed up on Monday to check in.

I would highly recommend their service to anyone who needs reliable heating repairs.

I just got a new steam boiler and hot water tank installed and I'm thrilled. The technicians who did the job were top-notch - they knew their stuff, were tidy, and made a great impression. They're definitely worth calling for any heating issues.

I had a tough time getting help with my mom's AC, which is 200 miles away. I called several companies, but none of them seemed willing to take the job or were just not available. Since she doesn't speak English, I kept trying different places until I finally got someone who would cooperate over the phone. George from Air Tactical was a breath of fresh air - he was super understanding and patient with her, and actually explained what was wrong with the AC. He fixed it quickly and provided top-notch customer service. The communication was clear and friendly, making me feel confident in his abilities. I'm hooked on Air Tactical now - they've definitely earned my loyalty.

I've had my fair share of bad experiences with contractors, but George and Carlos are a breath of fresh air. They're highly skilled and extremely knowledgeable about their trade. The pricing is also very reasonable considering the quality of work they deliver.

Initially, I hired Air Tactical to install a humidifier, but since then, they've been back multiple times to fix issues with my system that were botched by another contractor during construction. If only I had known about them when I built this house, it would have saved me a lot of headaches and money.

What impresses me most is their ability to identify problems and come up with solutions. They're problem solvers who leave you feeling confident that the job will be done right. This kind of expertise is getting harder to find in today's contractor market. I highly recommend George and Carlos for anyone looking for reliable, high-quality workmanship.

George & Carlos is spot on. The Air Tactical crew came across as reliable, forthcoming, and punctual. They took it upon themselves to ensure the furnace was good to go before they departed.

I'd gone quite some time without a tune-up and they got straight to the point about what needed fixing so I could get my heating up for winter. Their efforts in sourcing a replacement gas valve - an older model that's hard to find - were truly commendable.

I'm extremely impressed with Air Tactical HVAC Services. Our boiler suddenly stopped working in the middle of winter when it was freezing outside (28 degrees). After an hour of trying to troubleshoot, I called them and they arrived at my house within 30 minutes. The technician told me not to worry, he'd stay until the problem was fixed. Not only did he resolve the issue, but he also followed up with a personal check-in the next day to ensure everything was working properly. Their level of service is unparalleled.

We had a major issue with our hot water tank cracking - we ended up replacing the entire unit. Air Tactical HVAC Services was great to deal with during this hassle. They showed up fast, answered all my questions clearly, and walked me through everything they did. I'll definitely be using them again for future repairs.