Reviews of local pros in Long Island City, New York

Daikin consistently meets my expectations for HVAC supplies and parts. The staff is highly knowledgeable and courteous. They're performing well, making it quick and easy for me to get in and out – a great experience for an HVAC professional like myself.

I was impressed with their professionalism. The installation was spot on, they took the time to explain what they were doing, and left the place tidy afterwards.

The technician was extremely knowledgeable and helpful, providing a clear explanation of the problem and ensuring it was resolved quickly and correctly.

Showed up but never followed through on the schedule, waited 5 hours from 1-5pm without any updates - completely unprofessional and lack of communication. Doesn't deserve a loyal customer like me.

My heating unit was on the fritz. They fixed it quickly and efficiently - new unit, job done. Clean crew, no fuss. Would highly recommend.

They showed up, swapped out my old AC unit, did a solid job, and left. Thanks, will likely be back.

Called City Cool Air for AC cleaning and repair. Unit now cools more efficiently, no humming sound. Highly recommend City Cool Air - Ptac. They're experts in NYC, offering affordable services on schedule.

I hired City Cool Air to assess my old PTAC, which was excessively loud. The technician recommended replacing it due to its poor condition. They installed a new Islandaire PTAC and it's now silent and efficient. I can also adjust the temperature remotely using my phone - it's been a game-changer.

I searched for a reliable aircon installation company and City Cool Air stood out for actually listening to me. Their pricing was spot on, but what really impressed was their professionalism - that's all I needed from the experience. Thanks.

Good service, always gets the job done.

Terrible experience with this company. Their customer service is non-existent - voicemails go unanswered, and if you get someone on the phone, they promise a follow-up call within 20 minutes but never show up. I was supposed to have an appointment today but have been waiting all day without any updates on the status. They refuse to provide a time window, leaving me stuck in limbo. Needless to say, I will not be using their services again.

Had to replace both bedroom and living room ACs suddenly. Ganesh gave a straight-up review of my options and fixed it fast. Highly recommend City Cool Air - good service, no hassle.

The technician was extremely knowledgeable about the products, including PTACs, and provided detailed information on various brands. They efficiently replaced my PTAC in my apartment and everything is now running smoothly with no mess or cleanup required. I'll definitely be reaching out to them again for any future maintenance needs.

This company delivered outstanding results, showcasing exceptional professionalism and expertise. Their prompt response and swift scheduling made the process seamless. Impressive work that exceeded expectations - a testament to their capabilities. Five-star service is understated; they could easily warrant more.

The team from City Cool Air did a fantastic job installing a new PTAC unit - they arrived on schedule, worked efficiently and with high professionalism. I'd highly endorse them for any HVAC or PTAC work.

We hired City Cool Air for maintenance on our condo's HVAC unit in Long Island City. The entire team delivered exceptional service. They clearly communicated, arrived promptly, and resolved the problems efficiently. It was clear that they took pride in their work and genuinely cared about making things right. We'll definitely be reaching out to them again if we have any future HVAC issues.

This company truly excels. They offer great value for money and their team is comprised of honest, skilled individuals who delivered excellent service. When I needed help with a complicated HVAC issue, the technicians spent an impressive 8 hours resolving the problem at my office. Unlike other HVAC techs, they were cooperative and reasonable in their approach, making me grateful for their assistance.

Great experience with this company. They fixed our AC leak ASAP and gave a clear diagnosis. Good value for money - would definitely use them again for any future repairs, especially HVAC issues.

City Cool Air did a great job fixing my AC last night. Their technicians were super nice and really knew their stuff. I'm extremely happy with the service, which is why I'd highly recommend them to anyone needing similar work - I'll definitely be calling them back next time.

Ganesh and his team did a great job installing mini-splits in my condo. They listened to my needs and worked with me to achieve the perfect setup.

I wasted hours researching and getting quotes for new PTAC units to replace our old ones. City Cool Air offered the best price, but what really sealed the deal was their helpful customer service - they answered all my questions before I even made a purchase. That was worth more to me than any discount.