HVAC reviews in Maspeth, New York

Erni called me after the Nest installation failed, resolving the issue promptly. He's a reliable person who made things right - which is especially important now. His follow-up shows he genuinely cares about customer satisfaction. Erni seems like someone you can trust. If you're in need of HVAC services, ASE HVAC is worth considering.

We had a disastrous experience with this contractor who installed our new heating system. He made huge holes in the back of our brand new air handlers, rendering them useless under warranty. The installation was botched from the start, with the heat coil and cooling element turning on simultaneously. This has caused our drain pan to overflow and leak into our bedroom ceiling frequently, resulting in costly repairs - a small fortune, in fact. Given that this was a brand new system, including all ductwork, we're still baffled by his incompetence. Be cautious of fake reviews and verify credentials - I checked the Westchester County website and found no license on file with them.

Erni seemed like a decent guy initially. When I asked if the Nest thermostat would work on my building's modern system, he said yes. Unfortunately, the thermostat turned out to be incompatible due to low voltage issues. He quoted me $120 for the service call. After installing it, he left and it didn't work as expected. Erni suggested that maybe the HVAC system had malfunctioned before the install. I managed to figure out how to reinstall the old thermostat using a photo he took of the wiring beforehand since he couldn't return on the same day. The HVAC system turned out to be working fine. Erni said it was surprising that Nest wasn't compatible, but the $120 was still for the service call. I found him on Craigslist and was expecting to install a working Nest thermostat, not pay for a service call. He refused to budge on the price, leaving me with the full $120 bill. If this had never happened before, Erni should have offered some form of compensation.

Erni and his team are top-notch. Extremely trustworthy and knowledgeable, Erni put my mind at ease after a previous bad experience with another contractor. He's been an outstanding helper from start to finish. I'm glad I took a chance on him and would definitely recommend him to others.

On the hottest day of the week, I called them at 2 pm because our unit wasn't working. It's been a nightmare for us - we've had three different companies come and go over the past two years, and it still hasn't been fixed properly. They arrived an hour later and got the unit up and running by 5 pm. We still needed a part to make sure it was fully functional, which took another couple of hours to track down at multiple warehouses before they offered to return that night to finish the job. Although I declined, their willingness to do so showed some impressive generosity. They came back bright and early the next morning to complete the task. Their professionalism and kindness have left a great impression on me, and I'd highly recommend them to anyone I know without hesitation.

Great experience with ASE - the team is excellent, efficient and professional. They've done a few jobs for me now and I'm consistently impressed. Definitely recommend them to anyone seeking a reliable service provider.

Had a problem with my commercial heating system over the weekend, which they fixed in under two hours. The technicians arrived promptly and were extremely professional. I appreciated the follow-up call a few days later. Their service was reliable and efficient, making them highly recommended.

This company truly excels - they're knowledgeable, responsive, honest, and committed to getting the job done right. What sets them apart is their technical expertise, which is unmatched by our other HVAC provider. They recently completed a massive AC replacement project in our Brooklyn Heights brownstone, involving multiple air handlers and condensers across different levels of the building. This was no small feat, but Ernie and his team worked tirelessly to ensure everything went smoothly.

Ernie himself kept us informed daily, stopping by the site as work progressed and after completion. His team worked together seamlessly, making us feel confident in their abilities during a particularly hot spell in May this year. The experience was largely seamless, thanks to their professionalism. We're grateful for the service contract we have with them - it's been a huge relief.

I was stranded at home during a heatwave when my son alerted me that our AC had stopped working, and I desperately needed someone to fix it ASAP. Erni from ASE came through with impressive professionalism and reliability. He put my mind at ease by sharing the names of his technicians and anything else I'd need to feel secure with him away from home. What truly impressed me was how his team executed the job with spotless cleanliness and attention to detail - a level of service that's often talked about but rarely delivered.

Erni avoided hitting us with an exorbitant emergency fee, which is more than I can say for some contractors. His team was as courteous and polite as he is, which is a testament to his leadership. Having been in this house since 1966, I've had my fair share of HVAC companies come and go - but Erni's the only one I'll ever use again.

It's refreshing to see contractors taking care of their community with the same level of care they expect for themselves.

Ernie and his team are skilled troubleshooters who deliver quality work. They respond quickly to emergencies, keeping customers informed of arrival times. Prices are fair and reasonable.

I frequently work with asbestos in various properties. This company is consistently reliable, with no repeat issues. As someone responsible for managing buildings in NYC, services like this one are vital to our day-to-day operations.

ASE is one of the top-notch HVAC companies I've worked with. As a senior property manager in NYC, finding a dependable and skilled team was tough. Ernie led by ASE's team won over many tenants, who were impressed by their speed in diagnosing issues and fixing them efficiently. This level of service sealed the deal for me - I didn't need to look any further. I highly recommend ASE for all your HVAC needs.

I had issues with my Manhattan apartment's HVAC system, but this company stepped in and delivered top-notch service. Erni and his team did an excellent job, and I've been using their maintenance services ever since. They're extremely reliable and professional – if you need a trustworthy partner for your building's upkeep, look no further.

I found this company through a friend's recommendation, and I have to say it exceeded my expectations. The staff are extremely professional and knowledgeable about everything. They're also very helpful and went above and beyond with their assistance on other matters. I was impressed by how thorough they were in following up after the job. Overall, I'd highly recommend them to anyone. Their service is top-notch.

Exceptional service from start to finish, we're thoroughly pleased with our decision.

I received fast service from ASE, who showed up within a day. Their technicians were very knowledgeable and presented themselves professionally. Cleaning the system was a tough job, but they completed it quickly and effectively. They even managed to save my condenser unit from failing, which would have been extremely costly. The staff left a good impression, including my cat Mikey, who seemed comfortable with them. Overall, I'm very satisfied with their work.

Erny is a top-notch technician who exceeded my expectations. He swiftly resolved issues with our three AC/heating units, displaying impressive expertise and professionalism. His pleasant demeanor and exceptional customer service made the experience seamless. I'll definitely be reaching out to him for any future HVAC needs.

Erni & his team did a great job. Responded quickly, showed expertise and presented themselves in a professional manner. Fixed my backed-up Mitsubishi unit promptly and ensured it was working correctly before leaving. They also took the time to teach me how to maintain it properly moving forward.

We felt completely at ease and well-informed throughout our experience.

Ernie and his team are top-notch. The price was spot-on, but what really impressed me was their professionalism and courtesy. They got the job done in one day, installing five units, and left everything tidy - even covering everything with plastic to keep dust at bay. When they departed, you'd never have known they were there. Ernie is a reliable guy who keeps his word. I'm not hesitant to endorse him to anyone.

I had a heating issue that required prompt attention, and I called ASE HVAC early one morning before 7 am. The representative who arrived was efficient and got the job done in 15 minutes. My dad's furnace is now functioning like new, providing warmth to his home once again. What impressed me most was the local presence of the company in Maspeth, which made it convenient for me. I'm grateful for their assistance and look forward to scheduling a service call for my outside AC unit this summer. Their professionalism and reliability are reassuring, and I appreciate the personalized touch.