HVAC reviews in Maspeth, New York
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This company delivers top-notch service, hands down. The customer support team is excellent, with standout performers like Amy and Maria who consistently exceed expectations. When my oil delivery was delayed due to an extremely low tank level, Amy personally intervened to ensure it happened on schedule. She even called me to confirm the appointment had been set for that day – impressive! Their dedication to customer satisfaction is unmatched. Amy and Maria deserve recognition for their exceptional service; they're a credit to the company. Keep up the outstanding work!
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Recently required service from Petro and was impressed by the technician's exceptional friendliness and expertise. They took the time to explain the appliance's operation and potential issues, providing valuable insight. Overall, very satisfied with the experience. Consistently, all technicians have demonstrated a high level of professionalism and courtesy.
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Had a fantastic experience with this company. I called them two days prior to getting a quote, and the job was finished promptly after that. The price was fair, and the team put in a full day's effort to complete the task.
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Valon came across as highly competent, punctual, and diligent, with excellent work habits and a pleasant demeanor. He demonstrated reliability and integrity, making him an exceptional service provider; I would definitely choose to engage his services again.
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I stumbled upon D.R Cooling INC on Thumbtack and was directed to him by the site's algorithm. The problem I'd been dealing with was a refrigerant leak in my HVAC system, which had been causing issues. He got back to me within 30 minutes of posting my inquiry. After we discussed the problem, he gave us some repair options to consider. We went with one of his recommendations and booked him for Sunday - which was super convenient for our schedule. I'm extremely satisfied with the service and would definitely recommend D.R Cooling INC.
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The service was top-notch, arriving on schedule and finishing the job exactly as promised. The price was spot on, making me a repeat customer.
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Our dryer's duct wasn't installed correctly, detached from the unit. Valon is knowledgeable about fixing the issue - he suggested rerouting the duct through the basement. He removed the old hanging duct from the basement ceiling, waiting on our decision before proceeding. His pricing was fair and reasonable; I'd definitely recommend his service.
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Good job, fast response, will choose this company again.
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Prompt service at a very reasonable cost.
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D.R Cooling handled the installation of seven mini splits at my warehouse efficiently, with a prompt response on the phone and courteous staff who took the time to discuss my needs.
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Great job, got it done quickly and efficiently despite some unexpected complexity. Highly recommend for their professionalism and punctuality.
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I want to commend Valon for his exceptional service. He went out of his way to be responsive, providing a replacement HVAC unit quickly. Not only did he deliver the new system, but also arranged for his assistant to drive from NYC to Boston, ensuring timely installation. This level of dedication is truly impressive.
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Valon comes across as highly competent. His work stands out for its high quality and attention to detail.
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Valon and his team did an incredible job installing my mini-split unit. I called on July 8th and he arrived promptly at 2pm that day, just as promised. He showed up again the next morning at 8am, as planned, to complete the installation. The whole process took about four hours and I'm completely thrilled with the result - the unit is cooling two rooms and the hallway perfectly. I've never been more satisfied with a purchase and I highly recommend Valon's company, they're truly amazing.
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The technician arrived promptly and quickly diagnosed the issue, explaining what needed fixing. They showed expertise and understanding of the urgency of the situation. It's reassuring to know they prioritized our needs, especially with family involved. I'm hopeful for a swift response if we need further assistance in the future.
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Service was top-notch. They tackled maintenance issues with my downstairs unit on short notice and got it done promptly - about an hour's work. Great experience, highly recommendable.
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Valon is top-notch - knowledgeable, dependable, and exceptionally pleasant. He handled the installation of our mini split system years ago and showed up promptly when we needed a routine adjustment recently. His professionalism shines through in every interaction. If ratings were available, I'd give DR Cooling a flawless score.
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Mr. Valon was extremely courteous and accommodating, exceeding expectations to ensure the task was completed promptly. He presented a high level of professionalism and courtesy throughout. His excellent service warrants strong recommendation; if future work is required, he can be relied upon without hesitation. Appreciation for his patience and kindness during the interaction.
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I had a great experience with DR Cooling for installing my microwave and venting it outside. They showed up on time, were courteous, and kept me informed every step of the way. The cost was fair, and they got the job done quickly. Highly recommended.
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I booked a nest thermostat installation with DR Cooling via Thumbtack. Response was quick and arrival time was on the dot. The technician finished the job in under an hour - super speedy! Friendly, efficient, and all around great service.
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Valon was friendly and got the job done quickly, replacing the dryer vent in under an hour. He also explained everything clearly and addressed all my queries. I'm looking forward to working with him again for future maintenance tasks.