Reviews of local pros in Peekskill, New York

Métro-Aire performed a service call for us today to prepare our heating system for the winter. Russell was our Technician. He was professional and thorough. He informed us on what he did to our heating system and what to watch out for in the future, like recommending Water Alarms to be placed by our older water heater and our humidifier. We were satisfied with the visit and would recommend such a service for those who are considering it.

Kenneth was knowledgable and personable and understood our heating issues. He set up the vents so that each room would have balance, etc. thank you Kenneth for your attention to our needs.

We had an issue with our heat and Metro-Aire was able to help us get it fixed quickly. Kenneth, Jenci and Russel were wonderful and we’re grateful for them getting the part we needed and our system fixed!

Kenneth and Genzi, the technicians from Metro-Aire, recently serviced my home for the winter check-up. They were courteous, respectful of my home, and highly efficient. Both worked quickly and competently, demonstrating great knowledge in their field. Kenneth took the time to clearly and carefully explain what they were checking, why it was important, and what needed to be repaired.

My technician Kenneth is always pleasant and gives great customer service. He is always professional and I ask for him each and every time I have service. Thanks for all your help!

Kenneth and Jensci were very professional, friendly and efficient. They arrived on time and took care of all of the maintenance work in short order. Well done.

After a few days away, we came home to find our boiler leaking water. I called 3 local companies for help. All, according to their websites, offered 24 hour emergency service. Two had me speaking to AI BOTs when I called. Neither BOT could comprehend the concept of an emergency. When I called Metro-Aire, I spoke with a real person who made sure I got a call back in the morning. A real person called me back, a technician came and our problem was solved by noon. If you want to deal people, rather than BOTS, call Metro-Aire! Thank you Metro-Aire!!

Anthony was fabulous. He was kind and respectful and informative. He helped me to try to understand the way my system works. I would recommend him and Metro-Aire in a second.

Anthony and Jenci were both very professional and courteous in their recent boiler heating maintenance and inspection. I appreciate the thorough service checks they performed, and highly recommend. Thank you both!

Anthony the technician assigned to my home did a great job servicing the furnace. He was professional, courteous, and answered my questions effectively. Highly recommended.

Throughout the years, my experiences with Russell from Metro-Aire concerning my HVAC system have consistently exceeded my expectations. From the moment he arrives, his professionalism is evident; he approaches each visit with a clear plan and a wealth of knowledge. Russell is not only efficient in diagnosing and resolving issues, but he also takes the time to communicate the process and answer any questions I may have, which I greatly appreciate. Today, he replaced a faulty/broken humidifier front water tray replacement. His effectiveness in ensuring my system runs optimally has made a noticeable difference in my home’s comfort. Beyond his technical skills, Russell's personable demeanor and respectful attitude make each interaction a pleasant one. I genuinely feel valued as a customer, which is why I wholeheartedly recommend his services.

Kenneth did a great job. Explained everything he was doing and left me feeling very comfortable with our hvac system.

Anthony came to our home for the annual furnace inspection. He came prepared, conducted the test, changed out the filter and explained the results. He was professional and courteous. Highly recommend.

Kenneth, HVAC, came to service the heater and change the filter. He also comes in the summer to do maintenance on the central air. He’s very respectful, punctual, and always cleans up. Glad I have him as a consistent repairman for maintenance on my heat/AC.
-A
From Peekskill

We’re new to the area; moved in one year ago. Very happy to have found Metro-Aire to keep our HVAC systems in top shape. Russell is the Metro- aire tech who has done all three of the assessments we’ve had do far. Russell knows his way around our system and has been great about answering our questions. We feel secure that we’re not going to have any maintenance issues once he’s done our check-ups.

I have used Metro- Aire for over 25 years and they are excellent and consistent with the service that they provide. My technician Russell is always courteous and proficient, explaining the process throughout the process. Highly recommend this company.

Russell & Jeuci showed up on time. We're very polite & efficient. They explained what was probably the cause of the noise I was hearing from my furnace & worked to fix it. A great service experience.

Brandon our service technician was very experienced and knowledgeable, and he diagnosed & fixed our problem almost immediately. He was excellent, and I would highly recommend your company and him as a technician to absolutely anyone. I am very appreciative to receive such outstanding service.

Update (10/22/25) I was contacted by Metro Aire who apologized and issued a refund for the humidifier pad.

I was a very happy 10+ year customer of Metro Aire under the previous owner, John Danko, who unfortunately passed away. Now under new ownership, all the people who I knew in the office are gone. When I called for service and asked to speak to one of them, the response was a tepid "I don't know anyone by that name". Okay, I understand that people get let go after an acquisition, but the attitude was poor, as though I were asking for something unreasonable. Then the serviceman charged us over $40 for a single humidifier pad when the part costs $30 for a package of 2 at Lowes (or Amazon). I understand that one pays more when asking them to supply the filter, but that's nearly 3 times the price. He should have left the second filter out of the package of 2 that he took it out of, especially given that I have a service contract with them that costs > $500 annually and is supposed to provide a discount. Rather than a discount, I was overcharged. Otherwise, the serviceman, Anthony was good.

First time I used them. Timely, professional, gave me some tips and suggestions. I had quite a few questions and Russel was patient and very helpful with questions on other things he was not working on today like the AC.
I recommend them. Office was also easy to deal with to set up contract and appointment

Kenneth and Jenci performed the annual tuneup on my HVAC unit in preparation for the upcoming heating season. As usual, they were efficient and extremely knowledgeable about what needed to be done. I highly recommend them.