Reviews of local pros in Plainview, New York

My husband and I were in desperate need of a new deck but wanted to make sure we chose the right company. After doing extensive research, we found HM Construction Group in Brentwood, From start to finish, their work was phenomenal. The owner was hands-on, professional, and incredibly efficient, working right alongside the crew to ensure everything was perfect. The attention to detail and craftsmanship exceeded our expectations.

Had a great experience working with Brandon M. He was knowledgeable, professional and got the job done 👍👍. The back office was likewise great, quick and easy to get an appointment scheduled.

Absolutely the best appliance repair service company on Long Island without question. Highest recommendation. They are extremely easy to work with and amazingly responsive. Communication is outstanding. They even enable customer to geo-locate tracking serviceperson for arrival time. They can fix anything, sometimes even when OEM parts no longer commercially available. I've used them several times over a number of years to repair DCS double wall oven, Sub-Zero wine refrigerator and now my Thermador Downdraft. Servicemen are friendly, well-trained, obviously experienced and knowledgeable.

Our technician Matthew S. was great. Communicative and honest. We knew exactly when he was going to arrive so we didn't have to sut around and wait all day.

Adam from RD Appliance is a true professional. He arrived on time and was very thorough with fixing my washing machine and cleaning my dryer. I had used RD Appliance several years ago to fix my dishwasher. They are the GOAT when it comes to appliance service.

Matthew S. was prompt, professional and courteous. He exceeded my expectations by actually fixing our Subzero freezer unit. He quickly diagnosed the problem and searched and found the replacement part on the truck. The part was then replaced and the unit was fixed all in one visit. Kudos to Matthew who is a real asset to RD Appliance Service!!

Technician Kendel Ettienne provided outstanding service with courtesy and efficiency. He diagnosed the problem and completed the repair to our great satisfaction. We would highly recommend him as he represented RD appliance service.

Save your money! This company is overly-priced and overly rated! They are quick to diagnose and charge a high fee for it. In our case, the part was out of stock. RD was quick to send a quote for the part, service and tax. We needed to find out how long the part would take to arrive but they wouldn't provide a timeframe unless we paid first for a service they could not give a timeframe for! Save your money by ordering directly with the manufacturer and researching on Youtube. That's what we did and saved ourselves the additional $540+ RD was trying to get from us.

Brandon was helpful & very knowledgeable about our appliance and did a great job at helping us!

David could not have been more helpful and gave incredible advice on the phone about how to troubleshoot as well as trying to get the soonest appointment. Best service, highly recommend!!

RD Appliance is just what you need when you’re in a pinch. Two days before Thanksgiving a serviceman was sent to my home to fix my dishwasher. Ordered the parts and gave me recommendations in no time at all. The installation was quick and the serviceman made sure there was no mess.

I couldn’t recommend this service more highly.

Thank you Kendal Ettienne for all your hard work.

Wouldn't recommend. Came once and was not able to repair machine but claim they needed more time. The tech had no idea why the machine wasn't working the first time. They did get to work but not exactly the way it should. Ended up paying for 2 appointments and a part that was over $1,000 that I am not even sure was the problem since they replaced it twice. Like mentioned the machine is making coffee but not the way it should. They also promised a morning appointment but did not show up until about noon.

Very happy with my first visit with RD! They explained everything, had detailed invoices, and the tech was very professional. He put on shoe covers right away and showed up on time.

The best thing is they sent me a text when the tech was 15 minutes away so I didn’t spend all day wondering when the tech was arriving. This let me plan my morning. The text also had a picture of the tech so I knew who to expect in my home.

Big fan so far!

Setting up an appointment was super easy, the ability to track the arrival of your technician was incredibly helpful and the technicians were knowledgeable and professional. They fixed our Verona range and were very upfront regarding cost. Would absolutely recommend and use them again.

RD Appliance is great ! Their communication is great. The website is easy to use for submitting a repair. Their service technology makes a map available showing tracking of the technician’s travel, and an ETA to your location. The repair technician was prompt, proficient and personable. A great job done with great service. They get the highest recommendation.

Outstanding service - From scheduling to confirmation of service window to being able to track technician's distance from your home. And I witnessed why the technician could be running behind. Resetting my Miele oven after new circuit boards were installed by Matthew required directions from Miele. Wait time for Miele's agent was formidable. Matthew was knowledgeable, patient and very careful! Highly recommend RD Appliance.

Was charged $300 plus to have someone come and tell me my ice maker is broken. I knew that! They then said they wouldn’t fix the ice maker because it was already worked on by others. I then complained that I was charged to have someone come and tell me the ice maker is broken and when I was asked if I explained that it was attempted to be fixed already I was put on hold to verify that I wasn’t lying. They said they shouldn’t have accepted the job in the first place but because they did they will repair the ice maker. Five minutes later the call ends and they are not coming g to repair it. Not only that but the tech that came to my house took the ice maker apart and now it’s making a loud clicking sound that wasn’t nearly like that prior to him coming. I asked if they could at least come and try to work on it to ease the clicking noise and was denied! Instead the customer rep told me that she could look for a quote on a new refrigerator. That’s not a solution! I’m in worse shape now than before they came yesterday! This is an embarrassment both for myself for being such a sucker thinking that this company could help but also for this company who should be ashamed. Please do NOT bother and bring your business somewhere else. I am fit to be tied.

Brandon Mohabir and Jason were both great. Very attentive. I had an ongoing problem with my oven (due to the manufacturer) and Brandon ended up coming out to service the unit and troubleshoot the issue multiple times over almost two years. When one solution didn’t work, he advocated for us with the manufacturer to make sure we got what we needed. Nice guys. Oven finally works as it should.

I got two estimates from local repairman one for $2000, next was $4000. RD appliance repair fixed the freezer, cost was $120 plus service call fee. You know I love RD.

Fast service; courteous and knowledgeable technician. Deducted one star because of their fee structure. $200 - prepaid/non-refundable - to make an appointment. None of this is applied to the repair! I haven't had an appliance repaired in a couple of years, so perhaps this is the norm these days. My particular appliance was not one that local handymen were familiar with, so I was forced to go this route. Unfortunately, the part needed for the repair has been discontinued, so the appliance needs to be replaced. In my case, it wouldn't have really mattered if they applied some of the service charge to the cost of the repair. But for others, just a heads up.

RD Applicance help fix a very old Viking and our freezer. They were prompt and professional. I give my highest recommendation.