Constraction reviews in Rochester, New York

Capital City Contractor did an excellent job on my project. They were professional, on time, and very responsible throughout the entire process. The quality of their work and attention to detail on the finishes exceeded my expectations. I highly recommend them to anyone looking for reliable contractors!

Capital City Contractor did an excellent job on my roof repair!! They were timely, respectful, and responsive. They are very knowledgeable and fairly priced. I could not recommend this company enough for your next roofing project!!!

Capital City presented themselves professionally starting with their eye catching company truck that featured their contact info. I called the number on the truck and quickly reached Edgar who set up an appointment for an estimate. Edgar and the crew came out, inspected the property thoroughly and demonstrated great attention to detail while assessing necessary work. I received a fair quote the next day, which showed their commitment. Edgar and his team exemplified professionalism based on my experience. I would highly recommend Capital City for any roofing needs. Capital City should be considered a top choice for the job. Their professionalism and thoroughness set them apart from the competition.

I want to say that Edgar of Capital City Contractors and his team repaired my siding. They were on time very dependable. He also charged a fair price with good workmanship. I would refer him anytime.

Before and after photos.

The Capital City team did an awesome job! They removed a 105 year old slate roof and replaced it with a new roof. They reviewed different options with us without any sales pressure. Josue, the team leader was excellent at explaining our options and explaining the process. He also kept us up to speed by communicating the progress all along the way. I would highly recommend them.

Capitol City team did INCREDIBLE work. They are ON TIME, RESPONSIBLE, HARD WORKING , SKILLED crew. The finishing and quality of their workmanship is excellent. They cleaned up all the debris for the 3 jobs they had done for us. We will be hiring Capitol city crew for many of our jobs moving forward. Nothing is too hard for them. We are pleased and happy to do work with them on regular basis.
The following pictures below is from one of our recent jobs.

Edgar and his crew were professional very easy to work with. He communicated important information at every step of the new roof, new gutters, siding repair, and chimney cap process. He confirmed satisfaction during and after job completion. I highly recommend Edgar and his team for roofing/siding/gutter & chimney needs.

They came to our rescue when a pipe burst on Christmas Eve. Industrial fans and dehumidifier were set up and all cords and tubing were taped down. Insurance company later informed us that all wet drywall and insulation should have been removed first in order to dry out wall cavities. We learn as we go. Nice family business.

Had duct cleaning, sanitation and repair work done on duct work in our large 4 bedroom house. The team was professional, knowledgeable and friendly. We will be working with craftsman home remodeling for future projects and recommend them to anyone in the Roch area.

I've been a client of theirs for several years . Their knowledge and skill with anything from remodeling or putting an addition on my home , to repair on my commercial properties is unmatched . They also offer insulation and furnace/air duct cleaning that is very cost efficient in comparison to other companies! My experience with this family oriented company is what makes me highly recommend them to anyone for anything home related!

I called to get my air ducts cleaned and their response time was great. They came on time, and were very professional and personable. I have dogs and they were very nice to them. They came in and got the job done in a timely manner and left my house the way they came in. I would highly recommend them if you need anything done!

Excellent! Phil Zona and his son cleaned my duct work in my 130 year old home. From the first phone call communication has been excellent. They arrived on time and have been professional, honest and courteous throughout the entire job. They go above and beyond and gave some additional work for free. Will not hesitate to use them again!

I am a Heating & Cooling business owner here in the Western New York area. Our company takes pride in our work to the fullest extent, no matter what project we take on, satisfying the homeowner with the best of our professional ability. Over a period of time, I myself came across a multitude of gorgeous homes while arriving to jobs that homeowners requested us for. We arrived to many beautiful homes that I myself felt were very impressive. I then complimented our customer and asked who had done the work to there home?

They had told me that a company by the name of Craftsman Custom Design had preformed the work.

Now this being said...... I felt that the Craftsmanship and Quality of the work was pretty much as close to pristine as you could get. Believe me! I am huge on perfection!

I was in the market to have some work done on my home. I contacted Craftsman Custom Design and asked a little information about them without them being aware that I was a contractor myself. They seemed well educated and very friendly to deal with.

So I then had them out to give me and estimate. Turns out they get into a wide variety of jobs.

I needed new Siding and Windows.

Well the estimate went well. I didn't feel like I was lied to in any way. They gave me a chance to explore my options, made some great recommendations and at the end of the day the price was reasonable. Not to mention I had gotten 4-5 other estimates.

I had them do the work. They were prompt, professional and had the manpower to get the job done in a timely fashion. I critique everything! All in all.... I really had nothing to say but.....Nice Job! They even did extra work to my home for efficiency! I was very pleased with the service and would recommend Craftsman Custom Design to EVERYONE! Thanks again!

With 2 young grandchildren, an ailing brother-in-law and a 40yr old house, I thought now was as good as time as any to have our ducts cleaned. For an average size house it took about 4hrs and it was worth every minuet. Just seeing the dirt, pet hair, drywall, and other contaminants about an inch thick on their filters afterwards, convinced us we made the right decision. These guys were professional, easy to work with, and answered all my questions.

A few years earlier we had them install new siding and replace our gutters. The workmanship was top notch and the house looks better than ever.

I am a very meticulous individual who prefers to do all of the home projects myself. About 15 years ago I needed some trim work done and I liked the ad I saw for Phil Zona at Craftsman. The quality of work done far exceeds my expectations. I have since used Craftsman for some siding work, a new roof, gutters, and have recommended them to my parents for their new roof. Every job was done with the utmost care and precision. They treated every job, big or small, like it was done at their own house. Their workmanship is outstanding and they are very neat. That is a trait that you don't always find in a contractor anymore. I am very pleased with every job Craftsman has done for me and will continue to call them for jobs that I don't want to tackle myself. If you are looking for a great contractor who is neat, meticulous and has a fantastic skill set, call Craftsman Custom Design!

I have a large natural Cedar front porch that was in need of care. The Team from Craftsman Custom Design came in power washed, stained and sealed it and it looks like new. It was a pleasure working with Phil and his Team as they were professional, reasonably priced and completed the work as promised and more. The extra little touches were appreciated as was the excellent workmanship done with a smile. They have been added to my go to list!

I hired Phil and his team for some wood replacement on my porch. He and his staff were knowledgable, helpful, professional and got the job done quickly. My father then hired them to add an extension/addition on his garage. Several other "large" contractors backed away and made excuses for why they couldn't do the job. Not Phil and his team though. The finished product looks fantastic and should we need anything in the future, we needn't look any further than Craftsman Custom Design.

Philip and family were very kind and knowledgable. Felt very comfortable with them in my home. They were happy to answer questions while they worked and showed me everything that came out of my ducts! Every homeowner should have this cleaning done for your health. Will have them back next time.

This crew is great. They were building a beautiful deck at the house next door. Their job site was clean and organized. I asked them if they would look at something and tell me how it could be fixed. They did it in a matter of minutes.

Thank you for your help. We will remember this if we need anything in the future.

Website says, "One thing that has not changed is our commitment to exceeding customer expectations by providing quality craftsmanship in a clean, timely, and honest manner! "

Timely was not our experience. We were repeatedly given dates on when the job would start and repeatedly the job was not started. Every time we would have to call and try to confirm if the job was going to start on the date, we were told only to be told it would not. The communication was not proactive and when we get frustrated as a customer because promises are made and not kept time and again, they were rude to us.

Would not recommend this business for your deck job.

Phil and Frankie did a great job removing mold in my basement. They were friendly, thorough and prompt. The work was done well and the cleanup was complete. Phil went beyond the minimum requirements of the job to make the customer happy. These guys know what they're doing and I wouldn't hesitate to call them again.