Constraction reviews in Rochester, New York

I had hail damage last July and hired Patriot Construction to complete the repairs. They were prompt and helpful in the beginning, but they have not yet completed the project and their follow up has been very poor. The work that they did complete was good, but they stopped working on the project, have not returned this year, and have left large boxes of unused siding on the front lawn since last fall. In addition, they tried to charge me over $3,000 more than the settlement from the insurance company.

Their work is good, but you need to stay on top of them to get anything done and you need to watch your bill closely so that you do not get over charged.

We could not be happier with the work Patriot Construction did for us in repairing damage caused by a hailstorm in July ‘24. They helped us document our insurance claim, inspected our house with a fine tooth comb to be sure that every bit of damage was claimed, and successfully interacted with our adjuster to gain the optimal appropriate payment.

The work involved replacing the entire roof and gutters, much of the vinyl siding, and replacing a garage door. We added some additional work and upgrades to the roof and garage door. Patriot’s pricing for all of this was very fair.

We found everyone we dealt with at Patriot to be accommodating, gracious and pleasant. They were very accessible and indeed frequently initiated communication. They were excellent at explaining the work, giving us options for the upgrades, and answering our questions.

We were always notified in advance when their crews would be on site and who would be in charge. We were also always notified when there was a change in schedule, which happened only due to weather or other circumstances beyond their control.

We were very satisfied with the workmanship of their crews, who worked hard and steadily when they were on site and left the job site clean when they were done.

Overall, Patriot turned the unfortunate situation into a positive experience for us. We could not have asked for a better performance in any respect.

My son hired this bad company to install an addition to his house a couple of years ago. They disconnected the doorbell and didn't care to repair any damages that they caused!!!
If this company was decent, they would contact my son and make the necessary repairs so that my son can be a more satisfied customer!!!
Obviously at this point they refuse to be a decent company!!!
They just left him with repairs that are significant for his house to be adequate and more functional!!!!
I would NOT hire this company even if a billionaire gave me the money to hire them!!!

We originally called Jeremy to handle a persistent leak repair. However, after their thorough inspection, his team clearly and professionally explained that the roof was beyond repair and needed a complete replacement. We truly appreciate their honesty and transparency, and we couldn't be happier with the results of the full replacement.

From the initial consultation, Jeremy and his team were professional, transparent, and provided a detailed estimate that was easy to understand.

They completed the entire tear-off and installation in just a few days, which was faster than we expected.

The final roof looks excellent, and Jeremy and his team even followed up a few days later to ensure we were satisfied. If you need a reliable, high-quality roofer, look no further than Jeremy and his team. Five stars!

Thank you to ALL from the receptionist (is that Wendy's title?) to all of the great people who have been SO supportive and helpful with our projects, we will be Ever grateful 🙏 Our situation has been a source of great anxiety for me, and when I called (often), Wendy listened attentively and then steered me to the particular expert in the office who best answered my questions. Our experience has been wonderful. The work they have done is top notch, and their positive attitude and focus and caring response never wavered. When a tree fell on our house, I called Patriot in a panic about 3 minutes later. Immediately I felt at ease. They would handle it.

I had Orlando and his team complete work at my house. He fixed a fire door that was installed incorrectly by another contractor for my garage. Orlando also removed a 3 step metal railing. Orlando and his team built me a wooden extremely sturdy railing for my breezeway, 3 step. He secured it into the concrete. I asked for two wooden railings and he knew exactly how to design and build them.
I would definitely recommend Orlando and his team to anyone using Patriot Construction.

I also used Patriot Construction to add insulation to my attic. The crew did a wonderful job. The price was way better than any other competitors quotes I got. I can’t remember the crew who did the insulation but they photo verified the work by air dropping photos to me.

Great people and great work! 10/10.

Quality work from quality people. Highly recommend

Great work and was done in a timely manner.

Quality is top notch! High key recommended!

Worked with them on a project, great communication, very professional.

Keystone did a great job on my exterior painting!

The work I’ve seen this company do has been fantastic. 5/5. 10/10. Heck, 15/15.

Never contracted keystone but seen the work they can do, very sleek, chic, and modern

Keystone did a fantastic job painting my house. We will definitely be using them again in the future!

Affordable and personable. Beyond pleased with the work they did. I offer Keystone my highest recommendation. Thanks again!

I have worked with Keystone on numerous projects and I couldn't say enough about how professional and responsive they are. I have also referred them to several people and their customers have always thanked me.

Artwalk Design has been a preferred vendor of Keystone Construction since starting their business. We love referring them to clients.

This is a fantastic team to work with. The customer service is unmatched! They make every project feel seamless from beginning to end and their work highlights their attention to detail and craftsmanship. No doubt they will make your vision a reality.

Highly recommend Keystone! They are incredibly professional and do high quality work at an affordable price. Will definitely be recommending them to anyone that needs work done.

Isaiah and the team got the job done! Very responsive when contacting them, quality work, and finished ahead of schedule - what more can you ask for?! 5 stars for dayz, can't wait to work with them again for the buildout of our next business location.