Home Services reviews in Rochester, New York

Adam and his team are the best in the business. They go above and beyond for their customers, and their service is always exceptional!

Thank you Trevor for an outstanding job! Kind, courteous, and on time 😊. What's the world coming too

Called at 9am and Adam was here at 10!!! Did a awesome job and was in and out. Highly recommend him. Professional and overall great guy. 👍🏼👍🏼

OMG, IM SO HAPPY I CALLED THESE GUYS!!! THIS WAS MY FIRST TIME USING THEM. MY APARTMENT SMELLS GREAT AND THE CARPET LOOKS GREAT. REASONABLE PRICES AND QUALITY-QUICK SERVICE. I WILL BE USING THEM AGAIN. THANKS FOR AWESOME SERVICE.

Did any of you get a flooded basement due to the rain on Saturday/Sunday? I did...about a half-inch of water throughout three rooms, two of which were finished. I called ServPro and Carpet Doctor. ServPro was busy attending to other "covered loss" water intrusions and promised to get back to me in a couple of days. When I reminded the rep that this was a finished basement, she promised to call me first thing next morning.

Then i called Carpet Doctor and spoke to Adam. While we were removing the padding on the salvageable carpet, Adam's right arm, Matt, showed up within 30 minutes and Adam joined him within an hour, with dehumidifiers and serious air movers. They started on water extraction of the carpet, disinfecting the surfaces and placing multiple air movers

At the end of the second day, ServPro called and left a message to call them back so they could set up an inspection. Over the next 48 hours, Adam made several trips back to move furniture and air movers, moisture test floors, carpets and walls. Long story short, Carpet Doctor responded within 30 minutes, inspected, tested, disinfected, extracted, dried, and otherwise handled everything extremely timely and professionally, and then made recommendations for vendors to handle flooring, and advice about sump pumps and preventive measures going forward -- all for about a third of what other companies were estimating.

Don't get me wrong - other than the timeliness, and the cost, ServPro does a great service, especially if insurance is covering it, but Adam and his team at Carpet Doctor provided 5-star service, immediately, with fantastic value, and I wouldn't hesitate to make them my first call if something like this happens again. I heartily recommend!

Spoke with Adam and he answered all our questions & scheduled appt. Lamar came to the house & did a wonderful job. Very nice & professional. Our carpet looks great & will recommend to anyone.

I highly recommend this company! They cleaned 3 carpets for me and did a super job, in a very timely manner. They were polite and considerate . If Lamar is available, ask for him ... he has personality for days! Thanks so much.

They were quick to respond to my emails and were able to get me in within the week to have all the air ducts in my house cleaned. My ducts went from about an inch of dust and pet hair to spotless. Didn't even realize the smell coming from my basement almost disappeared thanks to the job these guys did! I high recommend these guys if you are looking to have your air ducts cleaned for a good price.

Hopped on to update - this is my 3rd time using Carpet Doctor and I continue to have exceptional service and results. As a renter and a Mom with a kiddo who has allergies, I keep up on carpet and furniture cleaning because of dirt/dust. The prices are excellent. I will continue to recommend and use Carpet Doctor

We use Carpet Doctor for our commercial and residential needs. Today I called with an Emergency (flood) and they were out within an hour! They are the best in the area and very responsive. I would recommend to anyone looking for carpet cleaning or water extraction.

Adam did an amazing job with cleaning our carpets. We had several stains we didn’t think would come out but he was able to get the carpets looking brand new! He was quick and affordable. We will absolutely be using him again!

I’ve been using Carpet Doctor for at least 14 years now. Adam and his team are reliable, reasonable and highly skilled! I’m never disappointed and always look forward to a carpet refresh after the job is done.

Just fantastic

Fantastic job! Thorough,knowledgeable, professional, and went the extra mile. Extremely pleasant and easy to work with. I highly recommend them to anyone!

Great company, very responsive and professional. A pleasure to have showcase my company building I take pride in.

Maximum is a pleasure to work with. They are thorough and consistent when it comes to cleaning my office space.

I am a maintenance supervisor. I hired this cleaning company and they gave me the best service and the best price here in Rochester NY. I recommend them. Thank you maximum custom cleaning for your excellent work.

Rochester Hood Cleaning Pros did an outstanding job degreasing our commercial kitchen exhaust hoods. Everything including the filters, ductwork, and rooftop fan all came out spotless. Their technicians were professional, NFPA 96 compliant, and left full documentation for our health inspection records. Best hood cleaning service in Rochester. And they made it easy so we'll be using them for all our quarterly maintenance!

Honestly these guys saved me a headache. My hood and exhaust fans were caked in grease and I was stressing about a health inspection. They came in, cleaned everything top to bottom including the ductwork and filters, and it literally looks brand new. If you run a sandwich shop or any kind of restaurant in Rochester, just call them.

They are great guys

Good service quality and customer service