Landscaping reviews in Rochester, New York

4.5 based on 931 reviews Back to the listing
    5

    Attentive, prompt and very fair pricing.

    5

    Great pricing, quality work

    5

    Excellent job by owner. Owner very affable and profesional.

    5

    BIG has been doing my families landscaping for years. Brady is always dependable and does a meticulous job!

    5

    I was broken down on the side of the road the owner and some of his crew stopped to help me. Took time out of their day while he was working and while he had people on the clock that he was paying. Great guy

    5

    Brady did a beautiful job. Would highly recommend him for any landscaping project.

    5

    Brady and his crew do great work! I am very satisfied with the job they all do! Thank you guys for the wonderful job you do each and every week!!

    5

    Brady & his team did a great job on our spring clean up. We had a TON of leaves & debris from the winter and they worked quickly and efficiently, not to mention very affordable. Would highly recommend!

    5

    I contacted Trimline back in April about my lawn being patchy and not growing. They recommended a spring aeration and overseeding. Now my lawn looks healthy and lush! Highly Recommend!

    5

    We have been using Trimline Landscape for few years now and we love how efficient they are and very friendly. Our lawn looks great.

    5

    I have been having this company mowing and maintaining my property for about 6 years. They go above a nd beyond to help. Their crews are friendly and efficient. They always show up when they are supposed to. I recommend them.

    5

    The folks at Trimline are extremely knowledgeable and responsive. I have used their services for years. I am very happy with my choice.

    5

    My lawn was so full of weeds prior to using Trimline. I kept up with the fertilizer myself, but could not get my lawn to look as lush and weed free as Trimline.

    5

    Trimline does an excellent job! You can tell which houses use them on my street because all of our lawns look way better than our neighbors!

    4

    Trimline has performed as advertised. Our lawn Looks terrific in spite of the lack of rain this season. We intend to use them again next year.

    5

    Comes regularly as scheduled without fail. Good quality work done by friendly and cooperative staff. Office is easy to contact and responsive to any requests.

    5

    Vey responsive and customer-focused staff and technicians. Their team responds very quickly to special requests . They also seem to be aware of upcoming weather and time services accordingly whenever possible.

    1

    (UPDATE AT THE BOTTOM)

    Our neighbor has used Trimline the past few years. Me and my husband have never had a problem with them until this year. Our town of Irondequoit has an ordinance 160-15 which states no person shall operate... lawnmower mower or similar mechanical device which creates excessive noise... between the hours of 10pm and 9am. We have told Trimline this on numerous occasions, such as, when they have shown up to run their leaf blowers at 7:50am for an hour. Each time we approached them, the workers were extremely rude and told us it wasn't their problem. The town of Irondequoit Board of Ethics contacted Trimline themselves to remind them of the ordinance, if they do not abide by it, the police will be called and they will be fined. What does Trimline do? They show up to our neighbor's property again at 7:50am to run their lawncare equipment. This time, me and my husband were very agitated and after confronting the manager to remind him of the town noise ordinance and that his company was previously contacted by the town of Irondequoit, he essentially told us he didn't care and continued on with his business. I tried to contact Trimline myself to try to work out our issue with management, but was again ignored. My next step is to write this review to warn others of this company and their lack of professionalism and respect for others.

    We have a baby who sleeps in a room right next to where Trimline works on our neighbor's yard. They are already not a great sleeper and when Trimline comes so early in the morning, oh my goodness, you know it's going to be an even better day!!

    I hate leaving negative reviews, but I honestly don't know what else to do besides exercising my right to call the police. I just hope this helps someone in the future when they're considering hiring this company for a job.

    UPDATE:
    After having Captain Whitaker get in touch with Trimline personally, they have stopped coming in the 7am hour to take care of our neighbor's lawn. For the remainer of the 2025 season, they have arrived at a more appropriate time and have respected our town's noise ordinance guidelines. I wish it didn't take police involvement, but in the end, the matter has been fixed. My baby has been able to sleep in the early mornings and me and my husband are no longer stressed about Trimline's arrival each wk!

    5

    Very happy with their service and the response time is amazing. This is my first yr with them but looking forward to seeing new results next yr in my lawn!

    5

    Very happy! My lawn is practically weed free

    4

    They do prompt courteous work on schedule. My lawn is looking much better after just 1 year of their service. I have some additional weed control to be done, I'm sure they'll get that fixed in time.