Plumbing reviews in Rochester, New York

4.6 based on 925 reviews Back to the listing
    5

    So let me start by saying I have used Ron for 21 years. Never looked him up and I never knew there was a place to leave a review so here I go. Ron has done every job imaginable over the years. He has done hot water tanks furnaces new AC units and much more. When we moved into our new house we wanted a partial bath put into the basement and he came in and did exactly what we asked and even put in the drain for the shower while he had the floor apart thinking if we ever wanted to put a shower in. He also did quite a few small jobs for us like running hot water to my garage and putting Spicket‘s on the outside where I didn’t even know it was possible. I know this seems like a lot but I just wanna let you know he would be the guy to call if you have any job too big or too small. As a matter of fact I just called him today for a new hot water tank and he will be out to do it. So if you’re looking for a plumber Ron Lanza would be your man.

    5

    I am a senior single woman. Last night my air conditioning leaked water all over my basement floor. I called Ron at 9:00 p.m. and he was at my house at 11:00 a.m. and the air conditioning was fixed by noon. He didn't want me to melt so he made me a priority. You can always count on Ron!! I am very blessed to know him.

    5

    Ron came over after hours on a Saturday evening to unclog a drain I had been working on myself for a while. He had the drain flowing in a matter of minutes and even fixed another plumbing problem I wasn’t aware of. I would recommend Ron 100%.

    5

    Ron and his son have twice helped us with plumbing repairs at our house, replacing some bad pipe and installing a new sump pump after we had some flooding. They are professional, straight forward, and do quality work at a good price. Will absolutely call them again if need be, highly recommended.

    5

    I had a clogged kitchen drain that was backing up into my dishwasher. I panicked and texted Ron at 10:30 pm - He got back to me right away and was here the next afternoon. He was courteous, professional, fast, and his pricing was incredibly reasonable. I cannot recommend him enough and will be using him for all of my plumbing needs in the future!

    5

    Ron came by within a few hours of texting him to take a look at our very clogged kitchen sink. We spent a week trying to get the clog out ourselves, and Ron (and his son) had it fixed within 20 minutes! Friendly and fast service at an extremely reasonable cost. I would recommend them to anyone looking for a plumber.

    5

    I needed a first floor gas shut off valve and Ron not only responded to a text immediately but came the same day. Very pleased with his knowledge and quality of work!

    5

    Ron was referred to us by our realtor - We couldn’t reach him via calls but sent him a text message and he responded immediately. We had a gas leak and needed some valves replaced. I sent photos of what we needed and he told us how much the repair would cost.

    Ron was very responsive and fast, he arrived within the time he said he would and was done within an hr. He was even kind enough to give us a house warming gift and fix a few other things he saw was out of place and didn’t charge us for it.

    Ron is great!! He’ll definitely be hearing from us again in the future if we need plumbing or heating services.

    5

    Great plumber! Quick, responsive and very nice!

    5

    100% recommend these guys! I've called them a couple times already for a few plumbing issues and they were excellent every time. Even 9:30 at night, I shot Ron a text and he called me right back and came out the next morning. Very professional and very fair on his prices, he knows what he's doing and gets it done, quick and painless! Cant give him and his son enough of a positive review. Definitely the guys to call!

    5

    I've used Ron twice now for plumbing issues. He and his sons are friendly, fast, and thorough. When my kitchen sink wouldn't drain, he came two hours after I called, spent the time needed to do the repair right, and got it done. Quick, responsive, friendly, and great work. Highly recommended!

    5

    I called Ron after seeing so many positive reviews on my neighborhood FB group. He couldn't answer my call but I did get a text short after explaining he was busy that day but he did come first thing the following morning. Talk about fast response time!!!! He showed up on time and his son was his partner. They were friendly, fast, efficient, and extremely reasonable. I highly recommend using this company for any of your plumbing needs!!!

    5

    Ron is a true pro, highly recommend. What sets Ron’s Plumbing, Heating, and Cooling apart: fair and direct inquiries to help you get to the core of your plumbing/heating issue, incredibly responsive via call or text, shows up on time (or earlier), excellent communicator, and honest quote. He’s delightful to work with and my new go to. As a landlord who lives across the US it’s often times difficult to find reliable support for home needs. Ron originally installed my hot water heater back in 2007 and it was time for a new one. He was direct, told me what was included in the quote (necessary updating etc) and was able to fit me in the next day. Ron is the best! Thank you.

    5

    We called Ron and another local company within minutes of each other. Ron got right back to me and we decided that the matter could wait until the next morning. Ron and his son showed up on time and had my sink unclogged, and my drains running in less than an hour. I got some free advice on drain cleaning and maintenance as well. I’ll be using Ron again soon because we had the opportunity to talk about a couple projects I have been thinking about. It’s nice to know that I now have an independent, local plumber that I can trust. Oh, and the other company never called back.

    5

    Ron and crew are simply the very best in the area! Installed a new water heater for us and came in at almost a grand lower than Gatti quoted us. Fast, efficient, clean. They have it down to a science. Oh, and came out and installed the very next morning! Cannot sing their high praises enough. Thank you Ron!!!

    5

    Ron came out to fix our toilet within the hour and had it resolved in 20 mins. Great service and very friendly!

    5

    Called Ron Plumbing about clogged sewer lines under slab in basement. His crew came by within an hour and took care of issue. Great price, very professional, very knowledgeable, no nonsense.

    5

    Our furnace stopped working at 8:30 at night. Ron came right over looked at it knew exactly what was wrong. He got the heat to come back on quickly and replaced the part the next morning. He did everything in his power to get the heat back on. He’s knowledgeable, trustworthy, reasonably priced and all around a nice guy. We will definitely be using him again! And we highly recommend him.

    5

    Ron and his son came out to help us with an HVAC issue and a plumbing issue in the house we just bought. They were very helpful, friendly and affordable! We're very happy to have a family owned business who will be a part of our maintenance team on our home! We definitely recommend them!

    5

    6:45 PM on a Wednesday we had a pin-hole leak in a water line to the fridge. I know Ron, and so I just texted him about availability (of course we didn't want to wait days, that would have been impossible). Ron said he was in the neighborhood and stopped over in 10 minutes. The lined was repaired, recommendations for next-steps were made and discussed, and much was learned about water lines to refrigerators and water lines in the house.
    I have had Ron do other work for me and for my family. He is the first call when his services are needed.

    5

    Ron senior and Ron junior came to my house today to unfreeze my kitchen pipe. They were very professional and efficient! Highly recommend this company