Reviews of local pros in South Richmond Hill, New York

My experience with Jerry's Plumbing and HVAC was top-notch from start to finish. When my heating system failed in the midst of a harsh cold snap, Jerry sprang into action, providing prompt service and guidance. He walked me through every step of the process, explaining the inner workings of my heating system in a way that made sense to me. I felt like I was getting a personal tour - it was like having an engineer on hand. The work was done with precision and care, and Jerry's team - including John and Jason - did outstanding work. They were communicative, considerate of my property, and professional throughout. What impressed me most was how they prioritized safety during the pandemic, taking extra precautions to minimize risk. If you're in need of reliable heating services, I highly recommend Jerry's Plumbing and HVAC. Treat your workers well, especially during tough times - it shows in their work.

As a seasoned electrician, I've worked on numerous boiler installations. Jerry's done a top-notch job - got it right from the start. His expertise and friendliness are major pluses. The service was solid, not overpriced or underwhelming. Glad I stumbled upon his company.

I've had Jerry on speed dial for years in Queens, and he's consistently delivered. He's quick to respond, genuinely friendly, and does top-notch work. When another company botched my AC unit installation, Jerry swooped in and did it right - at a fraction of the original price. He also installed a new dishwasher without hassle, made some necessary plumbing fixes, and handled various handyman tasks. His team is respectful, efficient, and takes pride in leaving the place tidy. That's not often seen in plumbing services. I'm thoroughly impressed with Jerry and wholeheartedly endorse him.

Jerry's has been my trusted choice for heating, AC, and plumbing services. When we needed to replace our boiler in the midst of a harsh winter last December, finding one was a challenge due to supply chain issues. However, Jerry stepped up and secured a replacement on time, going above and beyond to ensure everything was in place. He even made a special trip to New Jersey to guarantee our building received heat quickly. I've had a consistently positive experience with Jerry's, enjoying flexible pricing options and top-notch professionalism. They deliver on their promises, making them an ideal choice for all my HVAC and plumbing needs – I highly recommend them without hesitation.

I had a small issue with a gas leak outside my home near the meter that required immediate attention. I contacted National Grid, but unfortunately, they shut off my gas line regardless of its size. With the leak still present, I needed to find a replacement ASAP. After researching and calling various companies, Jerry stood out for his professionalism, honesty, and reasonable pricing. In contrast, other service providers estimated that it might take me a month or more to get my gas back, which seemed unrealistic. Jerry clearly explained the necessary work and had my gas restored within under a week. His workmanship was exceptional, and he exceeded my expectations with prompt communication, courtesy, and professionalism. I would highly recommend him to anyone in need of services, including family and friends.

I needed help with a leaky faucet and finally bit the bullet. Called Jerry in the morning and he asked for some photos. He got back to me within 10 minutes saying I'd need a new one - no surprise given it was an old unit with tricky parts that even I had struggled with before. He sent over options via email and we scheduled a time for later that day.

Things didn't quite go as planned, though. The crew showed up late and ran an extra 30 minutes behind schedule. Got a text saying they'd be there at 1:30 but ended up arriving around then. When the technician finally showed up, he was friendly, professional, and clearly knew what he was doing. Replaced the faucet in about 40 minutes and left the bathroom spotless.

Paying via Zelle was smooth - got my invoice emailed over soon after the job was done. Jerry even checked in later that evening to make sure everything was working properly. Fingers crossed I won't need them again, but if I do, they're definitely the first people on my list.

Jerry's team did an excellent job fixing the fridge in my co-op. Unlike another plumber I hired who abandoned the job mid-project, Jerry arrived promptly and got the work done quickly. He even secured a Certificate of Insurance for me within 24 hours. The crew was tidy, efficient, and left everything in working order - a huge relief.

Jerry's team is top-notch, offering expert service with a personal touch. Their work ethic is impressive, and their friendly demeanor makes them a pleasure to deal with. In an industry often plagued by subpar performers, they stand out as true professionals. We're confident in recommending Jerry and his crew without hesitation - they truly are exceptional.

Jerry's team did an excellent job rewiring my apartment, replacing everything from faucets to toilets and appliances, and inspecting/reconnecting radiators with thermostatic valves. Having worked with several plumbers, Jerry far surpasses the rest. He's respectful, punctual, budget-friendly, efficient, and easy to contact. I'm extremely satisfied with his service and am happy to endorse him and his business.

Jerry delivered on time and did a great job replacing my ancient oil boiler with a new gas one. He worked closely with the NYC DOB to get everything approved, keeping me in the loop throughout the process. The changes he made for certification were no problem - his team was super accommodating. The whole operation ran smoothly thanks to Jerry's flexibility and professionalism. I'm thoroughly impressed and would definitely recommend him for all your plumbing and HVAC needs; you won't be disappointed.

I recently hired Jerry to address some heating issues at my home. He came across as very competent and provided clear explanations of the problems. As a new homeowner, I had several questions that he patiently answered. His quick response time was also impressive, arriving just a couple hours after I called in need. Overall, I'm impressed with his professionalism and would definitely consider hiring him again for any future services.

Jerry is a go-to guy for our co-op. The standout feature of his service isn't just the quality of his work, but how he prioritizes communication and responsiveness. Last year, he replaced the boiler in our building, and since then we've had him install thermostatic valves to make controlling the radiators easier. He got the job done quickly while maintaining Covid safety protocols and respecting our space. When it came time to address a water drainage issue in the garden, Jerry sat down with us twice to discuss the problem and present potential solutions. Unlike some contractors who might push you to hire them, Jerry presents facts without pressure, ensuring you understand the options before making a decision. His willingness to share his expertise, along with his honesty and dedication to customer needs, are truly appreciated.

Jerry responded fast - much faster than others I tried to call. He's friendly, knows what he's doing, and takes his time answering questions. Did a great job fixing the gas pipe. Highly recommend him for your plumbing needs.

I was blown away by Jerry's expertise when the national grid detected a gas leak and he had to overhaul the old galvanized piping in this older home. He broke down the process into simple terms, covering permits with the city and getting approval from the building department, as well as replacing my outdated boiler system - all done in several hours. His professionalism and attention to detail were spot on, and he always prioritized minimizing damage to my property. I'm extremely satisfied with his work and have no hesitation in recommending him; I'll definitely be calling him again for future projects.

I had a technician from Jerry's Plumbing & HVAC visit my home today to service my boiler. They sent someone new who just replaced the Intermittent Pilot Ignition, a $75 part that should've been a simple fix. It wasn't an emergency since it was 50 degrees outside and a workday, so I'm not sure why they sent someone over.

The technician was polite and professional, but clearly inexperienced - he kept calling the owner to walk him through the installation process. He spent about two hours there and charged me $875, which I think is way too much for such a straightforward job. Since it's essentially just changing an ignition unit on a new boiler, I'd expect a more reasonable price - maybe around $400 total, including travel time.

When I called Jerry to complain after paying the bill, he stood by his rate and defended the $875 charge. As someone who manages several buildings in Queens, I can confidently say that I won't be recommending or doing business with this company again.

Jerry's work is top-notch. His pricing was reasonable and he shares valuable knowledge without charging extra. I'm thoroughly satisfied with his services and now consider him my go-to plumber. He even checked in a month after the installation to fix a noisy pipe issue - no additional cost - this level of dedication is impressive.

We hired Jerry to fix two steam radiators in our apartment. He arrived ahead of schedule for the initial estimate and took precautions to protect against contamination. His team showed up promptly later that morning, dressed professionally and wearing personal protective gear. They worked efficiently and explained their process clearly. The work was done quickly with minimal disruption - we were impressed by their professionalism and courtesy. Overall, a great experience from start to finish.

Jerry and his team are top-notch, showing up on time and being friendly to boot. They serviced our coop's boiler and worked in individual units with ease. Jerry keeps you in the loop about what's needed, including pricing, which is refreshing. He tackled disconnecting/reconnecting my new gas range and installed a new kitchen sink faucet and valves without any hiccups. The work was done quickly, cleanly, and to a high standard. No issues whatsoever - just great service from start to finish.

I highly recommend this plumber. I got a quote at 12 pm sharp, and they showed up right on time within the hour. The two technicians who came were extremely polite and incredibly skilled. They helped me with a brand new water heater installation and even pointed out a defective valve that needed replacing - it was done at a minimal extra cost. They took away the old tank as well. I'm thoroughly impressed with their service, especially considering it was an emergency call. Unlike my usual home heating guys, they were able to fit me in on the same day. Thankfully, these plumbers came through and saved the day!

The customer received quick response from Jerry after calling in the late afternoon, providing photos of their faulty water heater. He came out the following day to fix the issue, which only affected them for less than 24 hours. Jerry replaced their broken appliance with a new AO Smith unit within two hours and all seems functional and satisfactory now.