HVAC reviews in Staten Island, New York

Enrique fixed our mom's central air system when it suddenly stopped working on a sweltering day. He arrived promptly that evening, got the job done two days later, and my mom is thrilled with the result. Enrique is reliable, knowledgeable, and communicates clearly - exactly what we needed for an urgent repair.

Enrique Martinez and his team are top-notch - courteous, professional, and dependable. They replaced my old HVAC unit with a new one without missing a beat. The work started at 9:30am and was finished by 1:30pm. A cleaning crew even followed up to take out the old equipment. I'm glad I found EM Mechanical for this job - they truly deliver. If you need heating or air conditioning work done, I highly recommend them.

I opted for a new HVAC system after 32 years with the old one. I got quotes from five companies and chose EM Mechanical. Glad I did. The crew did an excellent job installing the new unit at a reasonable price compared to others. They were efficient, knowledgeable, and courteous. They explained everything and kept the area tidy. Highly recommend - thanks for the great service.

I needed a new AC and was sent to Enrique at EM Mechanical by a coworker who raved about his work and price. He's the real deal - extremely professional, on time, friendly, and knows what he's doing. His team did an excellent job in under 4 hours, leaving the area spotless. They even took care of a minor issue with my thermostat and trimmed some branches behind the unit without extra cost. Both EM Mechanical and Enrique offer a solid guarantee on their work and units. I'm thrilled with the service - my AC is working great!

I called several companies after my heat stopped working, but none were trustworthy. Luckily, EM Mechanicals responded promptly, despite it being late (after 7 pm). They arrived within 40 minutes. To replace the entire system, I had to invest in a new one. Despite some research, they still offered the best price. The technicians were very nice, clean, and efficient, showing understanding and professionalism throughout the process. Enrique and his team are highly recommended - excellent service from start to finish.

We were in a desperate situation when our AC stopped working on a sweltering hot day with unbearable humidity - it felt like we were suffocating without relief. Multiple companies dropped by, but their timelines kept shifting, with some promising within days, weeks, or even months. We finally called Enrique, who not only showed up the same day for an estimate but also explained his reasoning behind a specific brand choice. He and his team arrived promptly the following morning as promised, got to work on replacing both AC and heating systems, and even threw in the cost of a new outdoor electric outlet without extra charge. Their professionalism and courtesy stood out, especially compared to other quotes that were significantly higher. Enrique's friendly demeanor made all the difference in an otherwise chaotic situation - we're eternally grateful for his team's hard work in restoring our comfort.

I'm thrilled to have found Enrique for my new HVAC system replacement. After researching various options, EM Mechanical stood out due to Enrique's exceptional professionalism and responsiveness. His Google reviews sealed the deal, and I was eager to work with him. Enrique arrived on time, responded promptly, and was extremely friendly throughout the process.

Enrique is a standout professional who exceeded our expectations. He's not only knowledgeable but also genuinely personable, making the entire process stress-free. His thorough approach to identifying the work required was impressive, and he took the time to explain every step of the way. When an unexpected issue arose after installation, Enrique took full responsibility and went above and beyond to rectify the problem without complaint. The job was completed efficiently, and we appreciated the follow-up call to ensure everything functioned as expected. We're extremely satisfied with our experience and would wholeheartedly endorse this service to anyone.

Enrique provided top-notch service. He replaced the entire HVAC system efficiently and on schedule. Olga is very satisfied with the work, praising Enrique's professionalism, clear explanations, and attention to detail. The job was done right at a fair price.

Enrique did a fantastic job installing a new condenser, furnace, and coil at my place, making the cooling system run smoothly again. His patience and knowledge are top-notch – he's clearly got his stuff together. I'd wholeheartedly suggest EM Mechanical to anyone in need of reliable service; Enrique's a standout guy.

AC stopped working in the middle of the sweltering heat, leaving me scrambling to get a replacement done ASAP. With my wife 36 weeks pregnant and our kid at home, I needed someone who could fit me into their schedule pronto.

Luckily, I stumbled upon EM Mechanical and was able to work with Enrique. He was on time, responded promptly, and got straight to work. He diagnosed the issue and provided a reasonable quote. The actual installation was quick and methodical, like clockwork. What impressed me most was how respectful he was of my home – keeping the workspace tidy throughout.

The whole ordeal was stress-free, and I'd highly recommend EM Mechanical to anyone in need of heating or AC assistance.

E&M mechanical is top-notch HVAC service. I had a crisis when my tenants' system failed - they arrived ASAP and installed a new one efficiently. Their professionalism and price far exceeded others in the area. They're not just great to deal with, but also offer the best value. If you don't use them, you're missing out on excellent service and savings.

Enrique's team replaced our old heating system and AC unit, doing an excellent job. Enrique himself was highly professional and courteous throughout the process. The work is top-notch and it shows they value clear communication. Their service exceeded expectations - a great experience from start to finish, we'd definitely recommend Enrique's services again.

I had a 30-year-old heating system that was on its last legs, so I knew it needed replacing before winter arrived. Thankfully, Enrique's team did an excellent job replacing it - extremely tidy work. Their estimate was very reasonable for the equipment and their expertise.

Enrique is a top-notch technician who showed up promptly to diagnose our AC issue. His professionalism and courtesy were impressive, and he managed to fit us into his schedule without breaking the bank. He replaced our unit with ease and even added a new furnace, condenser, and coil to meet our budget requirements.

I recently needed a new central air and heating system installed. Enrique provided a competitive quote and arranged for installation at a convenient time. He's a reliable and easy-to-work-with professional, accompanied by two tidy and efficient installers. Overall, I'm extremely satisfied with the job quality. Highly recommend his company without hesitation.

Enrique and his team just finished installing ductless units at my place, and their professionalism impressed me. Enrique took the time to understand my needs and offered recommendations. The job was done efficiently, with a clean finish - no mess left behind. I wholeheartedly endorse them.

Enrique is knowledgeable about his trade, returning calls promptly and making time for responses when unavailable. He clearly explains everything, offering tailored solutions to individual needs. The team's efficiency and attention to detail are notable, leaving work areas clean upon completion. Overall, a reliable service provider with whom I intend to continue my heating and AC requirements.

I selected EM for their excellent reputation and accommodating schedules, which aligned with my needs. Their team exuded confidence in their products and demonstrated expertise. The service was outstanding, with meticulous attention to detail during installation and cleanup. A generous warranty for labor and free thermostat replacement were nice touches. Overall, I'm impressed and would highly recommend this company.

We hired EM Mechanical last year when our mom's old HVAC system finally gave out, and their reviews looked promising. We were blown away by Enrique's expertise and attention to detail - he showed up promptly on short notice this summer when our own system needed replacing. The job was done incredibly quickly, too. Enrique's professionalism and work quality are top-notch, and we're grateful for his prompt response and efficiency.

I'm still trying to process how I got so lucky with Enrique and his team. My HVAC system gave up the ghost on one of the coldest days of the year, which already put me in a bad mood. Luckily, his stellar reputation online saved the day - I called him at 11:30 pm while he was having dinner, which was incredibly kind of him. We spent half an hour troubleshooting over the phone, and it became clear that we were both stuck for the night. He assured me my pipes wouldn't freeze overnight and we scheduled the estimate for the morning.

The next day, Enrique showed up on time with his team, who were all extremely knowledgeable and professional. They assessed the situation honestly and compassionately, telling me I'd need a new system and it wouldn't be ready until Monday. When I mentioned my elderly mother was living with me, he went above and beyond by calling in his crew to do the job on their day off. What really impressed me was how efficient and meticulous they were - taking great care of my home.

What struck me most was Enrique's pride in his work, reminiscent of what my father had always taken in his own career. When I spoke to him, I felt like he was family, and he treated us that way too. If I could give more than 5 stars, I would have - it was truly exceptional service. Thankfully, I hope I won't need him again soon, but there's no one else I'll ever call.