HVAC reviews in Tonawanda, New York

State of the art fab shop. Very organized and efficient.

Good people. Very open to discussions. Very busy, but took the time to visit.

Tried calling for 2 weeks to speak with someone about having our building HVAC units replaced. Always got a voicemail and no one ever called back.

Great people doing fine work

The hourly rate for this company is $107 per hour. They will charge you for their travel time from the time they leave their building, to get to you in addition to the hours they are there. If they forget something or don't have it, they will go to the store and buy it, and bring it back. You also pay for that travel time, and however long they are at the store. In addition, there is a "truck fee" that is $55 on top of everything else. Just to inspect a furnace and put in a new filter took him 2 hours. The total $325.

On top of it all, he forgot to turn the AC back on when he left, so we had to open it up to figure that out after we went without AC for a day.

I accidentally called this number instead of the correct number I needed and the receptionist was SO rude when I admitted my mistake. She literally hung up the phone on me. Now i may not need piping or whatever but it’s not very hard to be nice!

Everytime is a magical experience

Great work respectable people

Fast friendly and professional services

Excellent service. Quick response

great service for our radiant floor system

Professional company through and through. From the front office to the techs I couldn't be more pleased with each and every service.

Tim and staff are amazing. They are great for commercial or residential work.

Fast response, friendly Techs , lots of evident knowledge and experience. Topshelf Commercial and Marine service. Thanks guys!

Great service, quick response. Technicians are cooperative and easy to deal with.

Very kind professional technician. Thank you for your excellent service and help.

Made an emergency service call and they showed up quick got everything working again in good order. Would recommend to others!

Josh is working at my place today, he's kindly, professional and perfect! Thanks again!

So I woke up at 3:30 am to a very cold house. Inducer motor on my furnace stopped spinning. Called Tim Joldos at 8am on what has been the coldest day of the year. He had me set up with a new furnace to replace my 21 year old clunker and a crew working on it before 10am! Tim even set us up with 0% financing and a cool WiFi thermostat as a bonus. Anyway from worrying that my pipes were gonna freeze at 3:30 am to sweating at 7pm!! Great service and a very professional crew. I can’t thank you guys enough.

I've been using TMS Thermo (also goes under the name of Matthew Kandefer Plumbing & Heating) since their acquisition of Danforth's Residential customers (a few years). Our Air Conditioning has given us some trouble in recent years, mostly due to age, and whenever it needs service these folks are here to do it. Summer months tend to be busier on the schedule, especially at the start of the first major heat wave, but they will work quickly once on site to get the cool air flowing again.

My best experience has been with calling them on Thanksgiving Eve late at night for service on the furnace, after it failed to fire up (first time for my unit). Common with Buffalo, it was going to be very cold out the next day (that's when everything breaks right?). I was surprised to get a call from them on Thanksgiving and have a technician fix the problem within 15 minutes, and my house was warm just in time for the Thanksgiving dinner.

Whether I am getting an inspection done or whether it is a repair, the technicians are friendly and up front, and are always happy to show the problem and explain why the part broke as they fix it. The phone staff are also friendly and understanding.

Our AC/Heat unit stopped working for us this week. It all started on Monday. Due to the weather, they came back out Tuesday morning, and got it working again, but then it stopped working again on Wednesday afternoon. They came back out Thursday morning, and had a new unit installed and working by 4pm on Thursday. The guys that came out to work on it were great. They had a fast response time. This is not the first time we have used them, and it will no be the last.