Appliance Repair reviews in Williamsville, New York

He was very knowledgeable, friendly and professional. He explained what was wrong.

Pat was super nice and performed his job perfectly.

Dryer needed service and Charlie did a great job taking care of the dryer and helped save my home from a 🔥 fire.

Jim was very good at what he did. Got washer going clean up my dryer. Very happy with his service.

Conrad was efficient and very knowledgeable. He came when he said he would and fixed our icemaker quickly

Arrived on time! Very efficient!

Pleasant and even though he could not find the screws the other technician left behind, Kevin had some and the freezer is cooling. Will see in a week or so if holds up! Thank you.

Dishwasher is now not working again -not fixed -glad I waited almost 3 months for this warranty appt -3 months -stopped during the cycle like it did before

Glad I paid so much money for an extended warranty

Very knowledgeable and personable too!

The tech was quick, efficient and professional! Great job!

Stay clear of Sears Home Service. Horrible service. Sent me wrong parts for my freezer then needed to schedule a repair expert for $99+. They give you window of 8am-5pm. You can speak to no-one, everything controlled by app. Notified via app they were coming at 11:14am, then 3pm. Time kept changing further out. Just received call that they need to reschedule for a month out as scheduled technician was not experienced with refrigerators. Had to leave memorial service early. Beyond furious that a company like this can even exist!

Brett was a professional. Had the issue diagnosed within 10 minutes. Knew what he talking about and the options to fix or buy a replacement.

Awful service!
Came 1st time and ordered part, then part came and he was supposed to install a month later, when he came he barely knocked and left before we got to door! Had to wait another month for him to come to just tell us he didn’t need to install that part? And to call him back if we needed him.
Each time I made arrangements for somebody to be at home for the repair appointment and never got repaired!!

William did a great job and was right on time

Courteous and efficient. Practical suggestions!

william was very nice, professional and k owledgeable!

Kevin was very professional and knowledgable and helpful with my fridge issue. He explained everything so I know how to keep and eye on any issues I may have in the future.

Rich the service tech did a great job. A&E business needs work done. You cannot call them and reach a person. I have a home warranty. I also have a stacked washer and dryer. They will not remove dryer, I realize this is a problem with the warranty company also. I am trying to work on the problem. What good is a policy that I have to remove something to get it fixed. I would understand if it was a built in. That would be like getting a brake job but I have to remove the wheels.

Horrible customer service. Girl claimed she couldn’t give us anyone higher up, or a phone number, even tho the tech guy did a no call no show twice on us. We’ve been without a washer for over a month due to him doing no shows or canceling and rescheduling.

Kevin quickly determined the source of my problem with my refrigerator and showed and explained the issue. He expeditiously worked to reverse the issue and was done within an hour. He was great!

Rodney was great, professional and fixed the problem right away. thanks!