Constraction reviews in Yonkers, New York

Very professional

Terrific!

Reasonable and great quality work.

Excellent job at remediation following storm damage.

Servpro was reliable and efficient! Thank you!

You guys are wonderful. Thank you for helping me navigate the basement problem as "it never happened'. Kudos to the whole team!

High quality service, great communication, very helpful on discussing the approach to solve the problem I had at my house

Packed up everything professionally and then delivered it back intact. Very helpful throughout the experience.

SERVPRO responded quickly and professionally to my flooded basement. Within a week the problem was fixed and everything was back to normal. Can’t recommend them more

Very thorough very clean work area very nice workers

This team is very quick and efficient! The are super knowledgeable about remediation and will even work with the insurance company to make sure all the paperwork is filled out correctly

If you're looking for a reliable and trustworthy restoration company, look no further than Servpro of Yonkers South!

The customer service is great! The man on the phone was polite and provided detailed information regarding the process and steps needed to clean my home. I would definitely recommend this company.

Organized, communicative, professional, and courteous! If you have water damage in your basement I highly recommend Servpro of Yonkers!

If you are looking for expertise, stellar service and quick response, don’t look anywhere else. This is the company you want to call! They get the job done fast. 👍🏼👍🏼

I highly recommend Servpro of Yonkers South. They are quick to respond to water damage, knowledgeable about the water damage clean-up process, and can help you work with your insurance to ensure you get the help you need. I wouldn't hesitate to call them if I needed to.

Servpro has been extremely helpful in dealing with our water damage. They have helped us work with homeowners insurances to get our repairs covered. Javier Guadalupe was particularly helpful in answering all of questions.

Servpro is a very professional remediation company committed to making sure their customers are satisfied. Guadalupe is amazing, she helped me to work out a suitable remediation for someone who is homebound. She is so cheerful and efficient, it was such a pleasure working with her. I highly recommend Servpro. Annette B

I have received horrible customer service. First person that arrived to go over what needed to be done was good but stopped responding to my calls. First appointment made (9am) the tech never shows up. I call an hour after scheduled time (10am) and spoke with the office mgr (at least she claims to be a mgr). She had no idea why and asked to call me back. I get a call back an hour later (11am). She explained another truck is in route. I explained I could not wait any longer. Some one was supposed to be hear at 9am to set up and it will only take an hour. I changed my work schedule to accommodate your availability. I have kids and its not easy to change things around. I will be home in the afternoon so we scheduled another appointment for 4pm. The entire time she was not friendly at all or sympathetic. 5pm comes and I have to call them to find out what's going on. Office mgr says that I should take into consideration that they are coming from Yonkers and they have commercial plates. So they are not able to jump on any highway to get to me sooner. I tried to speak but kept getting cut off because she does not value her customers. Once I was able to get a word in I explained its not fair for me to keep calling you guys to get updates on appointments we made when your guys don't show up. You should be letting me know your running late. To add to that why do I have to take into consideration that you have commercial plates and come from Yonkers. You made the appointment with me. You should know how long it takes to get to all your stops and should plan accordingly.
Tech arrives around 5:20pm. I vent to him and apologize if it seems like I am taking it out on him. He understood and comes in the house with one machine. Installs it and leaves. No setting up to do the remediation. I ask and he said how he was told to only bring this machine and that's it.
When the crew finally came another day to do the remediation they were polite and ready to work. Sadly they were not told the scope of the job and did not come fully prepared.

I have a lot more to this story but I am sure no one is really going to read it all. The rest just becomes a little scary.

Needless to say I will never use this location every again and the office mgr is in need of training of how to speak to her customers. Just horrible

I would love for the Branch Mgr to give me a call. That is if they care about the service they provide.

When the boiler overflowed in my basement I called Servpro of Yonkers and they were accommodating when they picked up the phone. I talked to Joe and he gave me an appointment right away. They sent a technician to my house very quickly. The technician was very knowledgeable and he and his team had the job done in no time. If you had a flood in your house and are looking for help, I would use SERVPRO of Yonkers. They helped me out a lot.

Giovanni and Carlos successfully cleaned, deodorised and steam cleaned our white sofa that had urine and water stains all over the back cushions and top of the sofa. We thought the sofa was a total loss, but now the sofa is a main part of our home.