HVAC reviews in Archdale, North Carolina

4.8 based on 105 reviews Back to the listing
    5

    Excellent service! Easy scheduling!

    5

    Well run company with great service!

    5

    Service and personnel always Top Shelf. Great Service.

    1

    Edit: As a response to CEO:
    Technician name was (retracted by request). Invoice number: 1520-10966. Job date 01/02/19 in Mcleansville NC.
    That should help you locate your records. But maybe not since you're so incompetent. I can provide a screenshot of invoice if still in doubt. But I'm not interested in talking to anyone from the company unless you're willing to pay back my money or at least apologize.
    Recommended by realtor for hvac inspection. Technician said unit is working and decent condition, even though it was working in emergency mode only. Said no leaks, and said he didn't see emergency mode. Unit is 15 years old and could not ask for replacement because of passed inspection. I had to call different company to troubleshoot emergency heat afterwards. Technician found 2 leaks(said more than year old). Had to replace thermostat because it was working only in emergency mode. Had to refill refrigerant. Plus some kind of sensor bulb was in improper place in the unit as well. All of this "missed", not sure if on purpose by technician from Miller services. Beware if you want to do business with this company.

    5

    Miller Services always comes through, from the quality of service and knowledgeable staff to the personal customer care. Thank you again

    5

    Great experience called 9 am 10/ 13/17 Chris was here at 11:30 changed the AC condensate pump he was very professional and efficient .
    Told us what to expect out of this AC unit and the best part Miller CO. Saved me $$$ awesome. Highly recommend this company for their honesty ,fairness and professionalism .

    5

    Great work. Called ten other companies they didn’t answer or call back. Miller pickup. Had me on the schedule for the next day. Took him about four hours to make repairs the unit lost power at the service Disconnect and he went got the parts and fixed everything and checked everything out. Will use again

    5

    I've used Miller Services for over 15 years and always receive great service.

    5

    There are probably 100 HVAC companies in our region. Miller was recommended to us years ago. Since then, they've come to our home to inspect and do light maintenance on our system a couple of times a year.
    Last month, during the annual summer check, our heat pump was very low on refrigerant. The service tech topped it off, and recommended a leak test at some point to determine why it had lost so much gas.
    Leak test day came, and the coil located in our crawl space was leaking, and couldn't be repaired. When I got their price for replacing it, I also asked about replacing the heat pump, too. Both items were about 12 years old. We negotiated a price; I was told they'd be here the next day. They actually arrived when they said they would.
    Their technician, Adam, spent a half a day replacing the coil and heat pump, but a serious equipment issue arose. The company's owner, Charles Miller, immediately went to his supply house, and brought a replacement unit. Adam spent another couple more hours in the 90 degree hear making it possible to cool our home.
    Then (can you say "snake bit" boys and girls?) my programmable thermostat died--it's now 4:15 p.m. Adam jumped in his truck, drove to the supply house and got a temporary thermostat so we could control the new system. This man had been hard at it for a full 8 hours in 90+ degree heat, but he never frowned or said one negative word.
    I bought another programmable thermostat like the one that died on Thursday. I let them know it was here, and Chris Miller came Friday, again exactly when he said he would be. He installed the new thermostat, programmed it, and set up its WiFi so I can control it via my phone.
    Adam, Charles, and Chris are three of the most professional service industry people I've ever met. They do their work quickly and correctly. They just went way beyond what they had to do to make this a positive experience. They succeeded. Companies like this one are rare, and getting harder to find. I recommend Miller Services without exception.

    5

    I have used Miller Services for years. They have done repair, service and new installation...always professional, prompt, and reasonably priced. I appreciate and trust how they do business!

    4

    They were able to come the same day I called without any a/c in my home. Took a look and found the problem in minutes and was able to fix it. I feel they would do the same for anyone.

    5

    After nearly a week with no air conditioning, we reached out to Miller Services, and they had our unit up and running in no time. They were very responsive to our calls, punctual, and professional. We would highly recommend them for your HVAC needs.

    5

    Love the service. The associate called as he left his office to visit my house. He looked my issue thoroughly and suggested a few things. I recommend every one as this us also a family owned business.

    5

    Miller Services are....BY Far The People to Use Because They are A People Person Business, and That Knows HOW to get The JOB Done and They are GREAT with Small Business People. Technican Charles is A Hard Dude To BEAT with His Sklill Set and Honesty from Not Just HIM , but The Company( owner Included). GP... Good People ! ! !

    5

    Always great customer service!!! Highly recommend.

    5

    Millers A/C Company is the Best HVAC Company to me. They go above and beyond and they are Honest.

    5

    Using Miller for residential annual maintenance & service for 5 years. Knowledgeable technicians. Very responsive Customer Service. Highly recommend!

    5

    Needed a part to repair my outdoor condenser unit. Called many heating and air condition repair facility’s trying to purchase parts. They were all totally against selling a part. I called Miller Services HVAC Inc. and to my surprise mr Miller was very nice and had no problem in helping me with my needs. Originally I thought it would be the contact relay, but after telling him the conditions and symptoms he recommended replacing the capacitor. Returned home with the recommendation and sure enough he was 100% correct. I highly recommend this business for any and all needs. Thank you Mr Miller.

    5

    We worked with Miller Services a couple years ago to replace our HVAC system. Some friends recommended them, and we appreciated their pricing. They replaced our system with a Trane and were so kind and professional. We have loved our system. We just had them out this morning because we noticed water coming out of one of the corners over the past few weeks, and of course google made us feel like we should have it checked out. Zach, the same technician from a couple years ago, which was a pleasant surprise, showed up and confirmed everything looks great. After he inspected everything, he took the front piece off to show and educate me why it was happening (simply defrosting and draining out of the system verses building up inside), and he cleared some leaf build up in the corners as well. He made it seem like it was his own system that he was inspecting, which I really appreciated. Out of all the technicians we have had out to our home for various reasons, Zach definitely made me/my family feel the most comfortable and at ease. He was respectful, kind, and trustworthy. Two years later and we are still thankful we partnered with Miller Services.

    5

    They answered the phone, responded quickly and charged a reasonable price.

    5

    Miller Services is always prompt, courteous and professional. They are absolutely the very best!