Electrical reviews in Burlington, North Carolina
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Professionals in their field, they sell A quality used and new electrical components. Need a discontinued breaker, they have it!
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Great Customer service. Old Fashion CS. Love It Need on in Charlotte NC
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Cathy was great. This lady was very knowledgeable. Great customer service!!
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They have a very huge stock selection of items and knowledgeable staff. I will be purchasing again.
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Wonderful customer service, especially two days before Christmas when deliveries are so crazy!
Thank you for going above & beyond to get this to us today!!! -
Need a part for my air compressor. They took the time to see if something they had could work. The customer service was unbelievable especially for a company this size.
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The staff and service are wonderful they had exactly what I needed I will be recommending them to my family and friends
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I don’t know what their problem is, but I have called this place several times asking for prices and Availability to try to sell them things and they will never call me back. Absolutely ridiculous way to run a business
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I placed an order with Southland on 3-17-23 that I inquired about today. I was told that the sales person placed my order on a hold, that they would ship it out today, 4-4-23 but only at an additional cost of $1,525 over what I have an order CONFIRMATION of. Absolutely no desire from them to correct the situation. I will never order from them again.
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Great service as always. Cathy Webster always takes care of us when we come from Durham. Prompt and friendly service gets us back out to fix our equipment fast.
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Southland is quick to assist you & will work with your company to get you what you need. They are very understanding & patient, especially when it comes to payments as well.
LaTonya is especially kind, shoutout to her for all her help :) -
Fast unloading but it's really narrow space to back to the dock. Good luck 🤞
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Small space to back in to their dock
So take it slow otr driver -
5-Star Review for Southland Electrical Supply
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I can't recommend Southland Electrical Supply highly enough—especially their rockstar sales agent Grey Wyrick out of the North Carolina team. Ordering electrical gear online can be a hassle, but Grey turned what could have been a headache into a masterclass in seamless, customer-first service. From Dallas, TX, I was trying to snag a 200-amp disconnect (plus two fuses) and hit a snag creating an account. A quick call to sales connected me with Grey, and little did I know, I was in for an experience that'd make me a lifelong fan.
Grey jumped in without missing a beat: he whipped up my account on the spot, placed the order, and broke it all down crystal clear—itemized pricing for the disconnect and fuses, exact tax, the $32 UPS ground freight we locked in, plus estimated ship and arrival dates. No jargon, just straightforward expertise that left me feeling informed and confident. He even flagged the email sequence I'd see: welcome note first, then invoice, and tracking once it shipped. Sure enough, the welcome email pinged while we were still chatting—talk about efficiency! We wrapped up, and I hung up grinning.
Come morning, though? Crickets on the invoice, and my card statement showed a $180 freight hit—way over our quoted $32. No freak-out here; Grey's warm, can-do vibe from the call had me trusting the process. I shot off an early email (pre-8 AM open) saying I'd follow up by phone. By 8:28 AM sharp, my line's ringing—it's Grey himself, proactive as ever, piecing together what happened: the order slipped into a pricier freight tier by glitch or oversight. His action plan? Boom—Southland absorbs the $180 overage, credits my card on the double, and keeps the ground shipping rolling without a hitch.
He looped in Rachel from the team to handle the backend magic, and by 9:16 AM? Done. Zapped. These two operate at 10GB fiber-optic speeds—flawless coordination, zero finger-pointing, just pure problem-solving with soft skills that shine through every interaction. Grey's helpful tone and genuine manners? Gold. Rachel's precision? The cherry on top. In a world of automated bots and endless holds, this is customer service that restores your faith.
Huge thanks to Grey, Rachel, and the whole Southland crew—you've got a raving advocate in John Gibson from Dallas. If you need electrical supplies with zero drama and all the heart, start with Grey. Five stars aren't enough! ⚡🙌4.4s -
Good quick service
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Extensive Milwaukee Tools Inventory & very helpful.
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Very knowledgeable and friendly staff. Lots of stock on their shelves.
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Super knowledgeable, Super helpful, Super friendly. All-round great crew of guys whom if they don't have what your looking for will tell you where to find it👍
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Great MTO food. Easy to get in and out of.
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Nice store.
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Always my choice for a supply house.