HVAC reviews in Chapel Hill, North Carolina

The Bud Mathews team of Rosa and Justin did a stellar job installing and relocating my water heater from below the house to the upstairs storage space. They went above and beyond, making it right, insulating, and keeping everything up to code.

Our technician diagnosed the problem with our gas stove and sad to say the answer was to buy a new one. He was pleasant, efficient and taught me about the problems with my range.

Plumbing problems are always stressful, but Bud Matthews takes away the stress with prompt and professional service. Thank you so much!

The appointment was given relatively fast. The technician was very knowledgeable. He explained everything very easy to understand.

Dean came quickly to assess the problem with our pull out kitchen cabinet rail, fixed it in 15 minutes, and was delightful to have around.
Couldn't have wished for better service.

Ben was great. He installed and got our new dryer running after Costco delivery guys wouldn't, explained how we could improve our venting system but didn't hard sell. He even looked at and gave us some info about our non-working range fan. Very knowledgeable and helpful. So glad we called Bud Matthews.

I recently had Bud Matthew's electrician, Mason do repairs and replace. He is the most professional service person I have ever worked with. Quality work, explained what needs to be done, and prices were very fair. The front office is also outstanding and very helpful.

Amazing service! Our water heater broke and Matt and Rosa + their team came out within hours and replaced our tank with a tankless unit. They worked all day plus after hours to get the new unit in. Can’t say how much we appreciate them! We’ll definitely have them back for additional services :)

Eduardo was great! He figured out the issue and fixed it. He was knowledgable and explained what he would do to remedy it before he began the work. Give that man a raise.

Ben G was awesome! Came quickly, ordered parts and got our oven back up and running quickly. Much appreciated. Would definitely recommend!

Brandon was courteous, patient, and proactive in figuring out the problem with our stove, and when the first replacement part proved defective, he jumped on that issue too and made sure it was solved. Great communication from him and from the office—a good experience all around.

Easy to schedule, friendly service, and reasonable prices. My refrigerator (but not freezer) was overheating after the power outage from Tropical Storm Chantal. Paul was great: he diagnosed the problem, found a stopgap solution while the part was being ordered, and completed the repairs when the part arrived. He told me everything that was going on with my refrigerator, how it works and what was broken. I appreciated how friendly and knowledgeable he was during his visits. I’ve used Bud Matthews Services before and have never been disappointed.

Mason McLean was great to work with for installation of an additional electrical line and breaker to separate a gaming pc from several aquariums. Courteous, clean, and quick. We would definitely call them again for electrician needs.

Adam came to unclog two sink drains. He was kind, courteous, extremely professional and helpful, and was quick and answered all of my questions. He was especially sensitive to some accommodations needed during the service call. Highly recommend.

Brandon and Ben at Bud Matthews arrived on time and prepared. They demonstrated their appliance repair knowledge and were focused on ensuring that we did not invest repairing a too-far-gone washer. They provided suggestions for brands and models, and were in and out efficiently. Excellent!

Really dishonest company. I asked for an estimate for repairs. They committed to provide the estimate in 10 days. No word at all from them. I contacted them after 3 weeks. I was told that the company could not work on my project. I spoke to two employees including the Office Manager who promised to follow up but never did. Save yourself much aggravation and use anyone else.

Response to owner's comment: I was told that my project couldn't be worked on until January. I was promised an estimate for the work in 10 days, which never occurred. There was no further communication from the company. They left me hanging.

Awful! Was told would repair our washing machine in a couple of days. Here it is a month later and all we have is a lengthy list of excuses. What repair shop can't find a part in a month? Budd Matthew's apparently. So if you dont want your appliance fixed, lack ability to wash clothes and excuses why they can't find a part in the entire world in a month, theyre your company.

Benjamin D who came today was golden! He had the right part and finished up in 20 minutes or so. I will note that Brandon who had come the previous three appointments was nice and surely tried hard. I don't think he had the right part that was needed for the dishwasher we have here. But he was unfailingly polite. Despite the several difficulties, going forward, I will be calling on Mr. Matthews' people for help when it's needed. Nancye Bryan

Tankless water heater maintenance.
The technician showed up on time. We were texted before he arrived. He covered his shoes be entering the home. The work completed quickly and efficiently, (30+ minutes)

Ruptured pipe under my home. Eduardo was my plumber. He was efficient and very professional. The pipe was repaired in less than 30 minutes. This isn't the first time that I have used Bud Matthews. They have always been efficient and professional whenever I have had plumbing issues. I highly recommend them!

I had an amazing experience this morning in receiving plumbing services from Adam Hill. He came to my house to give me an estimate for a water leak detection system. He explained how the system works, checked with an electrician, recommended a particular option, and gave me an estimate. Throughout the process, Adam was courteous, friendly, and positive. He is a credit to Bud Matthews Services, and I hope to work with him again in the future. Thank you, Adam, for your excellent service.