Constraction reviews in Charlotte, North Carolina

Their whole team is great to work with. They kept me updated on with what was going on the whole way through with my project and finished on time. Good contractors are hard to fine now a days and they are one of them. I would highly recommend them to anyone.

DO NOT USE THEM!!! Please read all these reviews before signing the contract. No one is lying on them bcuz the complaints are all the same. This is the worst company ever. I wish I had read these reviews before using them but my insurance company referred them so I thought they would be ok. Boy was I wrong. They took 8 months to complete a small kitchen bcuz of poor communication. When they first came I thought they would be good but soon found out they talk a good game but performance was REALLY REALLY BAD. They said they were going to start on one day and no one showed up & didn’t call to let me know. I asked for one color to be painted on my walls & they almost put the wrong color. Thank Goodness I showed up before they got started. When you ask the project manager questions he would just tell you anything and 90% of the time it was wrong. I had to constantly call to see when they would complete the project, he would give a date and that date would come & go. They put in cabinets & floors I didn’t approve so they had to redo the cabinets I kept the floors just to get it over with. The contractors broke my TV. It was the worst experience. I called the owner thinking the communication would get better but it never did. I wanted to fire them several times but didn’t want to go thru the hassle of going to court bcuz I had signed the damn contract 🤦🏽‍♀️ I could go on & on about the bad experience but you get the gist. DO NOT USE THIS COMPANY THEY ARE TERRIBLE

I am very pleased with the work that Rainbow did to fix our vinyl plank floors. They were very professional and responded right away with our concerns and took care of the job as soon as possible. We recommend them for all of your restoration needs!

Jordan was extremely professional. He took the time to educate about the process of cleaning and was patient listening to our questions. I would use Rainbow again and specifically refer Jordan for any friends or family.

It has been a little over a year since I moved back into my house after a devastating fire. Jake and the guys at Rainbow showed up like superheroes before the firetrucks left and held our hands all the way through. They handled everything! They salvaged what could be salvaged, cleaned and restored it. They stored everything until we could move back in and they recommended a great construction company and interfaced with them as well. My house is beautiful and very well constructed, my most prized possessions were beautifully restored - even some very charred furniture. They were great, polite, helpful beyond the necessary, and I can not recommend them highly enough. They will be friends for life.

All the guys here has done an amazing job! Jordan , McCain, Scott and Jenny just to name a few has really went above and beyond to help me get my house move in ready! Will always use them in the future if i need anything!

Jake Elgin and his crew did an amazing job restoring my house. The whole crew were not only capable, they were very kind and supportive during the whole process (needing your home restored is a traumatic experience). If anything wasn't correct and up to my standards, they corrected the problem without question.

One of the best features was Rainbow's ability to deal seamlessly with my insurance company. Rainbow efficiently handled it all so I could spend my time and energy continuing my normal life.

When we had called to set up an appointment they were very quick to respond and had several men come out to my house to evaluate and give me a quote. Once the work started my husband had to stay constantly be in contact with a supervisor to get the job completed. Our crawl space was filled in with sheetrock that wasn't supposed to be filled in. Once the job was completed the supervisors never contacted us to make sure the work was done to satisfaction. A final walk through was not done. I was not happy with the quality of work and poor communication. My husband had to constantly text and call to get updates. Our ceiling had several water damage spots that were cut out and the holes were left for over one week and my husband had to complain and threaten to go elsewhere before they came back out to complete the job. I would not recommend this company to anyone and I informed my insurance company this. Not recommending this company to anyone. For them to be so eager to get our work they sure did drop the ball once the job got started. I took pictures of the filled in crawl space and poor job of fixing a ceiling. Not happy with Rainbow International of Charlotte.

The Project Manager Shannon knows how to get repairs done in a timely manner and one correctly. She cares about the customer and their concerns and puts herself in their shoes to make the experience professional but also personable. If she is your project manager I will say you are lucky. Very professional and on top of things always.

That Rainbow came and repaired my home and the PM Scott was so great. He made everything go smoothly and made me feel comfortable that everything was getting done the way I wanted. Work was completed in a timely manner.

We had damaged hardwoods that needed to be replaced. Jeremy was our initial contact and he was a great help throughout the process, especially with handling some issues we had with their contractors. The project manager under him was okay but the communication was a challenge. We were told multiple times that work would begin on certain dates and then it did not. We finally reached out very frustrated after several occurrences of failing to follow through on their word. It turned out there was a legitimate explanation for a lot of the delays but none of that was communicated and we were left frustrated and trying to figure out what was going on. Beyond that the contractors were bad. Some of the issue did stem from the delays that weren't explained to us but once they actually got on the job they did mediocre work, damaged other parts of our home without telling us and also did not follow through with commitments. Our job was one of those perfect storms where everything seemed to go wrong but a lot of it could have been prevented. Unfortunately I would not recommend using this company. Poor communication seems to be a consistent issue based on a lot of other reviews that we should have listened to. We went with Rainbow over another company recommended by a friend who works in construction and we will not make that mistake again.

Bought a house from a seller who used this crappy company to do a fire renovation. Had a structural engineer come in before we closed so was able to get them to fix all the stuff they hadn’t fixed, but it’s been 4yrs now and the wood they used was to rebuild the chimney and roof is untreated so guess what, it’s starting to rot. Nails are coming out of the planks & the paint is peeling off of my house... the worst job of any kind I’ve ever seen. RUN FROM THEM, if you want their so called work to last longer than 4yrs. Unbelievable that this company is still in business

We had a water leak that created significant damage in our condo. Jordan Marr was our main point of contact and was a pleasure to work with. He addressed our questions/concerns, was proactive and always responsive when we reached out to him. Joel Sanchez and his team that did the sheetrock, flooring, baseboards and painting and Mike Vic that did the carpentry, were great to work with and did an excellent job.

I used Rainbow after a water leak in my house. Every person i came in contact with was amazing! They did the mitigation and reconstruction and did a great job in a timely manner. I am very impressed and highly recommend them!!!!!

Highly recommend for restoration! Everyone was very attentive and speedy with answering questions. Our project manager Lundon was awesome to work with. He was very professional, dependable, and we always had an open line of communication with him. If I ever have to use restoration services again, they'll be my first choice

I use Rainbow Restoration on all my jobs. Scott Key is great at managing my projects. They make sure my job is done right the first time and in a timely manner .
Highly recommend this company for your restoration needs .

We had a very good experience with Rainbow. They were quick to evaluate our damage and provide an estimate for the insurance company. Once the insurance company approved the work, we quickly scheduled. They were very flexible and responsive to our unique window of time to do the work. Their advice in selecting the flooring was invaluable, and we appreciated their time spent, diligence, and support through the repair process.

Absolutley phenomenal service from top to bottom. Starting with the most important is the crew that came to our house to take care of the drying process after water damage. Chris, Daxx, Patrick and I apologize but I forget the 4th. They were fantastic!!! On time, very professional, accommodating to every need and wonderful personality!!!! Can't say enough about these young men. Every business should be so lucky to have 4 employees like them.
Att one point the owner Jake and several others came by to check the progress and was just as fabulous as his crew.
Bryan Kramer the project manager made sure everything was handled from start to finish.
Absolutley recommend this company 100 percent for your restoration needs!

As a large community management firm operating across North and South Carolina, CAMS have had the pleasure of working with many restoration companies over the years. Rainbow Restoration, along with Dawn Davis, has consistently exceeded our expectations in every aspect. Their communication is top-notch, always keeping us informed throughout the process. The quality of their work is unparalleled, with meticulous attention to detail and a commitment to excellence. Most importantly, their professionalism shines through in every interaction. We highly recommend Rainbow Restoration and Dawn Davis for any restoration needs. They are truly a partner we can rely on!

We had a complex restoration and rainbow worked with us to make a difficult situation into as pleasant an experience as possible. They did an excellent job of revamping our kitchen very happy with it. I would definitely recommend them if you’re ever unlucky enough to have the type of water damage we had or similar. Top-notch and professional at all levels.

We were referred to Rainbow Restoration by our insurance company for a water issue. Jordan was able to come out quickly and start the mitigation process. The whole staff was friendly and courteous and provided great customer service. Jordan went above and beyond in helping us resolve our issue. Highly recommend!