Constraction reviews in Charlotte, North Carolina

4.7 based on 3112 reviews Back to the listing
    5

    Great customer service, quality work, great follow up. Had to replace my roof due to wind damage. Panda offered upgraded materials and worked with my insurance directly to settle payments. Was great to work with and so far great results.

    3

    The installation was fast and flawless but they have communication problems within each other. I talk to the sales person I’m in touch and make payments, then I got a random email invoice needs to be paid out that I already paid. It was even confusing for my insurance company. They had to call me to understand the process. I had to call my insurance company and Panda Exteriors back and forth to understand and solve the communication issue. They have to work on their internal communication

    5

    I am extremely satisfied my new roof and the quality of the work that was done. The crew arrived on time and worked diligently to complete the job. It was replacement of my entire roof. They cleaned up all debris and left my yard and driveway spotless. The supervisor, not only called, bu visited to ensure that I was comfortable wth the job. I would not hesitate to refer Panda to anyone.
    Thanks for a great job.

    5

    Panda Exteriors was fantastic. Dalton Dawson made the experience pleasant and easy. This guy will make his way through the company, he has to be a huge asset to the company. He is knowledgeable, well spoken and was committed to getting the job done right. A man of his word through and through. The insurance company was trying to be difficult and on several occasions and tried to weasel their way out of covering the damaged roof, but Dalton's experience and persistence paid off. He tried a few different approaches to showing them the same damage until they realized that a full replacement was warranted. Without him I would have had to come out of pocket and pay for a majority of the job to be done. I really owe it to him for not letting up. Everything he said he and Panda would do, was delivered and executed perfectly. They have a great team, but this guy was the absolute VIP. I had a few minor concerns with the installation, but they were immediately addressed and corrected. Installation team was on time and professional. They worked from morning to dark to get the work done. Overall would highly recommend these guys.

    5

    Panda Exteriors did an outstanding job on our roof replacement! The entire process was smooth and efficient, with excellent communication from start to finish. The crew was professional, worked quickly, and left our property spotless. They also took great care to protect our landscaping. Highly recommend them for any roofing project—quality work and great service!

    5

    Panda Exteriors did a great job on my roof. They were really good and professional. The Customer Service team really addressed all of our questions and were just amazing. Thank You Panda Exteriors for excellent service. I also want to thank Larry for his persistence and working with our insurance company to get the full coverage of our roof. We couldn’t have done it without him. Thanks so much Larry.

    5

    The workers were wonderful.They were here early and before I knew it they were done.My roof looks great!

    4

    The roof installation crew was phenomenal. They were on time, efficient and did an excellent job cleaning up the jobsite.

    The primarily process and post accounting team was not as smooth. Overall I'm happy with how the roof turned out and how my home is more energy efficient.

    5

    The service I received was coordinated from the beginning with great customer service. They promised a time and date, the team arrived and coordinated effectively from start to finishing everything was done well. Thank you all.

    5

    If you're looking for a roofing company that delivers stellar service, excellent craftsmanship, and peace of mind, look no further than Panda Exteriors. Highly recommend!

    At first, I was hesitant when a representative from Panda Exteriors came to my door to talk about their roofing services. Like most people, I wasn’t sure what to expect. However, I decided to listen, and as the conversation went on, I began to feel more confident about their expertise and professionalism.

    I’m so glad I decided to go with Panda Exteriors Roofing Company! Dalton was amazing throughout the entire process. He was transparent, honest, and always accessible whenever I had questions or concerns. I really appreciated how easy it was to communicate with him. The whole process was seamless and mostly stress-free😊, which made a big difference. Their service truly stands out—everything from the initial consultation to the final installation was handled with care and attention to detail. THANK YOU DALTON AND PANDA EXTERIORS!

    The team worked hard installing the roof and the quality of the roof is exceptional. I now feel secure in knowing that I made the right choice with Panda Exteriors. If you’re looking for top-notch service, reliable communication, and expert craftsmanship, I highly recommend them!

    5

    The rep worked with my insurance company for 4 months to get the repair approved. It was a very easy, smooth process and they kept me updated throughout. No messes left behind, just a beautiful new roof!! Highly recommend!

    5

    Great experience with Panda exteriors. Our representative was very knowledgeable and informative, as well as willing to handle most of our questions and concerns with our insurance company. Install of our new roof only took about 8 hours and was completed with exceptional quality. I would certainly recommend them to anyone.

    5

    I rarely take the time to write reviews, but Dalton Dawson and his team deserve recognition for truly exceptional customer service. Dalton was not only highly professional throughout our roofing project, but he also went above and beyond in ways that made a real difference to our family.
    He treated my 85-year-old father with remarkable kindness and respect, which meant a great deal to us. What really set Dalton apart was his dedication after the job was done. Even after we had paid in full, I had a few lingering concerns. Dalton personally called me, took the time to thoroughly explain the ins and outs of the roofing industry, and offered valuable advice. He also made sure to resolve the outstanding issues promptly and with genuine care.
    Dalton's generosity didn’t end there; he even offered to be available for any future questions or needs we might have. It’s rare to find someone so committed to customer satisfaction and so trustworthy.
    I wholeheartedly trust Dalton and, by extension, his company. If you’re looking for outstanding service, integrity, and true peace of mind, this is the team you want handling your roofing needs.

    5

    Panda Exterior was great. Dalton kept me informed about the project moving forward with consistent updates! The crew that came out was great, fast and the roof is amazing! Thanks Panda Exteriors!!

    5

    The team did a great job from the initial contact right through to the replacement of my roof. The roofing crew knocked it out in a day and left my property very clean.

    5

    Panda Exterior did a great job on our new roof! Everything was on time, they did everything they said they would do. Customer service was excellent! The guys that work on the roof was quick and clean up well! Also they cover all the bushes/ landscape we had near the home.

    5

    I needed my roof replaced and these guys took care of it, with a high grade of professionalism. They walked me through the whole process with ease. Salvador Sanchez was there to answer all my questions and doubts, will recommend 100%

    1

    A younger gentleman knocked on my door and, from the beginning, I told him I was not interested and that my child was sleeping. He insisted it was “just a free roof inspection,” even after I said no four times. After I closed the door, he flipped me off and then walked through my front garden. Extremely unprofessional behavior. I would not do business with this company even if the roof were free.

    5

    It has been 8 days since my installation and so far so good. Installation was completed on time and clean up was excellent. Looking forward to a long time of use.

    5

    Great job! Taj and Chris did a great job coordinating the job to completion as well as working with the insurance company on our storm damage and the roof replacement. Thanks for helping get our house back together and looking as good as new. It was a big job.

    5

    Outstanding service from start to finish! The crew arrived on time, and completed the entire roofing in just one day. The quality of their work is excellent. Highly recommend .