Constraction reviews in Charlotte, North Carolina

I recently had the opportunity of meeting Ms Maria.I highly recommend, awesome customer service also extremely professional.

Great experience! Everyone was very professional and skilled at their work. We love our new outdoor space! Highly recommend this company!

Johny and his team are a pleasure to work with. Great communication, excellent craftsmanship and attention to detail. Highly recommend Johny!

Johnny, Michael, and team put together a wonderful design for my back living area. They were very accommodative during the process.

Brake checked multiple times and nearly ran off the road by one of their drivers at approximately 5pm 08/23/24 by the IKEA at University City in Charlotte. All the while the driver was staring me down and smirking at me after I finally got past him. What kind of freaks are you people putting on the roads in your vehicles??

Made an appointment for someone to come out to give me a quote. The gentleman came and said that the pricing would depend on the material I chose for the flooring outside. I was supposed to be contacted the following week and heard nothing. I sent a follow-up email for questions a week later and did not hear anything back. I sent another email about a month later and still heard nothing. I finally called an left a voicemail explaining that I never heard back from anyone and still nothing. I'm not sure why it is that the company will not respond or doesn't want my business? Never had this happen before but it was unprofessional and disrespectful as well as a waste of time. Never even got a quote.

Paramount customer service! Johny and his team are punctual, professional and went above and beyond to ensure my project, which included the removal and installation of a retaining wall and walkway, were completed on time and on budget. I highly recommend this company!

Great job done by Johnys! Beautiful work, and they followed through on everything. Showed up when scheduled, couldn't be happier! True artists!

They did a great job on our natural gas firepit and patio project. Good quality work, completed on-time and with no unexpected or surprise costs tacked on. We would certainly hire them again.

I was very pleased By our indoor fireplace transformation by Concepts Outdoor Living. They worked with me through every step, listened to my design ideas, and made changes when needed. The end result was exactly what I had in mind. I highly recommend this company.

Johny and his crews are great. Very punctual, professional, and pleasant as they work on your project. Johny and Maria are always available and willing to help with what I needed. They both go over and beyond to please. They come highly recommended from this fully satisfied customer!!

Johny and Maria were extremely helpful in assisting us in designing our outdoor living space and outdoor kitchen. They were extremely responsive in answering questions, bringing samples of materials for us to see. Our project included a wood burning stone fireplace, built-in grill, built-in refrigerator, wood storage and under window stone benches. Everything looks beautiful! Thank you!

Johny and his team just finished a patio area for our fire pit and we couldn't be more pleased. They worked very quickly, finishing the project in 2 days, and were very tidy. If you choose to work with Concepts Outdoor Living, you won't be disappointed!

Our project was a paver pool deck enlargement that required drainage work and a retaining wall.
I struggle to know where to start with this review. Were they the cheapest? No. Were they the most expensive? No.
What I can tell you is that the quality of design and workmanship and attention to detail far exceeded my expectation. From the initial design consult, to the final piece of the project it was and is perfect.
I would have zero reservations calling them back for additional work, and plan do do so at some point.

We asked Johny’s Masonry to design a new visitors’ entrance to our home, which involved the construction of a new walkway, a new set of replacement steps (with lighting) and a larger landing at the top of the steps. Each element was to be composed of slate. The firm came up with a creative plan that blends well with our home’s exterior design. The quality of work was excellent, and the project more than met expectations.

Concepts Outdoor Living was excellent! They removed and replaced a large brick patio at our home in Cotswold. Of four estimates, they were the only company to suggest re-using the existing brick as a way to reduce the cost of the large project. The brick was in good shape, just buckling due to not being previously installed professionally and due to drainage issues. Maria and crew were friendly, professional and worked hard until the end. They updated the design of the patio and walkways and installed a french drain to address the drainage issue. They took great care with 2 large, old oaks on either side of the patio. We're extremely happy with the result and are looking forward to spending many evenings out back this Fall!

Outstanding professional business with employees who are punctual, courteous, and take pride in their work. It may not be the least expensive quote you receive but you will not have a greater experience. Johny will listen to your vision and consider your budget. He then will create both a hardscape and landscape that will be beyond your expectations and the value of your home will increase. Attention to detail just blew my mind. They really care about their customers and will make sure you are pleased.. Maria was our office communicator and she was a pleasure to work with throughout the process. I would give 10 stars if I could.

Clive and his crew did a phenomenal job with our patio project. They provided several designs that met our needs and we selected what was best for home. Our experience with this company was outstanding. They communicated with us throughout the project. They listened to our concerns and adjusted accordingly. These are craftsmen at their best. I highly recommend this company.

Our project was completed in January, and included building a patio, sidewalks, a sitting wall, and corresponding steps.
Concepts Outdoor Living by Johnys Masonry helped us with the design, and once we approved, they began working every day from early morning to dusk. Communication was excellent; Maria would immediately contact Johny with any questions or concerns that needed to be fixed, and these issues were addressed immediately.
You can tell a lot from a company by the way they treated the plants that were in the way of the construction. The workers were very mindful of them and even replanted some of them.
Johny is very experienced and we are grateful for that. He suggested adding lights in a certain place, which we did not think to add, but we are very glad that he recommended it because it looks great.
The results are absolutely beautiful and the process was not stressful at all. I am very happy with the results and would recommend this company to everyone.
Thank you.
Elena

The team at Concepts was amazing from the first initial contact to the completed project. Johny provided us with design ideas that we hadn’t even thought of and really took into account our home and existing features. The craftsmanship, materials, professionalism were top notch - the team even left the job site cleaner than when they found it. I highly recommend Concepts for any project. We will certainly use them again!

We worked with Johny and Outdoor Concepts to install a large bluestone patio under our porte-cochere. We are glad he came by to actually look at our space versus providing an electronic quote on approximate square footage alone. His team worked hard to identify the best color match for our existing stone work and the results are beautiful. It's wonderful to see them bring your vision to life! Johny's team was prompt and respectful of our property. Maria communicated with us at each step and addressed questions quickly. We look forward to using our expansive outdoor space for many years and would definitely call Outdoor Concepts to partner with us on future projects.