Constraction reviews in Charlotte, North Carolina

We hired Concepts Outdoor Living to install a new paver patio and couldn't be happier. They were fast, friendly, and did great quality work. During our free estimate, Johny was professional and provided ideas and suggestions for our project. I would highly recommend Johny and his crew.

Johny and his team did an amazing job on our grill area and fire pit. He used materials that we had on hand, scheduled out our project, was upfront with costs, was here when he said he’d be, his team worked full days consecutively to finish the project (most days well into the evening), kept the job site super clean, kept me in the loop about any budget changes, and even installed our mailbox which wasn’t a part of the original contract. Johny and his team are kind, diligent, and honest. I cannot recommend them enough!

Johnny and his team were extremely professional, and they created a beautiful fire pit for our family and friends to enjoy for many years to come! He created a perfect design that blended well with our existing pool and deck. Johnny and Maria were easy to work with, very honest and reasonable in price. They take a lot of pride in their work and it shows. We are extremely happy with our firepit, the walkway and our new rock border around the pool. I highly recommend them to anyone!

Our job was to replace a crumbling brick staircase and cracked concrete pathway with a new walk using natural stone. Johny and his team did a phenomenal job of listening to our needs, making valuable design suggestions and offering a fair price. The project was completed on time and on budget, and the quality of work more than met our expectations. The team was a joy to work with because they took pride in their work, kept the work area safe and tidy, and communicated regularly. We would definitely use them again for any project of this nature.

Johny, Maria and their team's work was beyond our expectations. We love the beautiful fireplace and Bluestone overlay on our patio and screen porch. Their expertise at what they do as well as the quality of their product is excellent in every way. We look forward to having them back soon to do additional work at our home. We have recommended Johny and the work they do to family, friends and neighbors. It's been refreshing to work with people that are professional, do what they say they will do, always on time and make themselves available whenever you have a question. Thank you Johny and Maria for making our outdoor living area a place we truly love and enjoy.

We have greatly enjoyed working with Concepts Outdoor for our covered outdoor living area with fireplace. They are truly a one-stop shop from beginning to end of the project. Mike, the project manager & designer, saw our vision from day 1 & because of him, we chose to contract with Concepts. Once the project began, all contractors (carpentry, masonry / flooring, electrical, & gas) were coordinated through Mike. We had feedback throughout the process & it was incorporated into the build. Johny & Maria were also instrumental to the success & showed great attention to detail, which was very much appreciated. It even felt like they were family, as we worked with them. We could not be more pleased with our new patio & cannot wait to enjoy several glasses of wine by the fire! Thanks again to Mike, Johny, Maria & all the Concepts Outdoor crew!

We cannot say enough good things about Johny and his awesome crew. We love our patio fire pit and can’t wait to share it with our family and friends. If you’re looking to extend your indoors out call these guys, you won’t be disappointed.

Very impressed and appreciative of the work Maria, Johnny plus their team have done building our putting green and fire pit. Admittedly we were not the easiest situation to work with and they were always friendly and supportive of doing a great product that would make us happy. Have recommended them to numerous friends!

We are so pleased with our new patio floor and grill area. Johny worked with us on stone choice and design. The result is just what we wanted. Concepts' installation team was on time each day, hard working and skilled in their craft. The clean up was meticulous. I highly recommend Concepts Outdoor Living!

Johnny worked with us to come up with a design that fit our space best. The quality and craftsmanship is top notch. If you want a truly custom design, look and feel, with high quality stone work I would recommend Johnny.

Concepts Outdoor Living by Johnny’s Masonry did an amazing job transforming our backyard into a true oasis! Johny, Maria and the entire team were wonderful to work with…I appreciate the care they put into the process. It made it easy! Thank you!

We had a great experience with Concepts Outdoor Living right from the start. Johny came out for the initial, free, consultation and had a proposal in my inbox prior to leaving our driveway. Once the work was scheduled the crew was onsite at 8am and worked meticulously for the next two days laying new blue stone on our patio. I sent a few pictures of what we liked and the team did a great job bringing it to life. I would highly recommend Concepts Outdoor Living and will personally use them again if the need arises.

We recently used Concepts Outdoor for a hardscape installation (retaining walls) in our front yard. We could not be more pleased with our decision, and will definitely use Concepts Outdoor again for any future hardscape/masonry project.

CO was one of two companies we looked into for this project. We ultimately chose CO because they were significantly more competitive in price, and delivered more value in the proposal (e.g. under-cap lighting). Additionally, we liked that CO was also able to handle the landscaping facets of the project, such as sod, eliminating the need to contract another vendor.

Here are the key areas you might consider when evaluating CO:

COST: As mentioned above, CO came in with a much more competitive offer than the other company in consideration. Furthermore, cost overruns stayed below 10% of the total project, with the only additional cost not in the original contract being rock removal when digging the footers for the retaining walls. It should be noted additional costs for rock removal was specified as a contingency in the contract, so the added costs were not a surprise and very fair for the work that was required.

VALUE: In addition to the competitive bid, the work included went beyond the other company in consideration. I felt there was on sacrifice in material, or labor. And, the bid included lighting as well. The only area where CO fell shorter than the other proposal was in the length of the warranty period. Furthermore, one aspect I greatly appreciated was the payment installment setup. Only a small deposit was required upon signing the contract, as opposed to a 50% payment upfront which leaves customers incredibly vulnerable. And, subsequent payments were required at completion milestones. At no point did I feel like we were over-leveraged and vulnerable to being left high-and-dry.

COMMUNICATION: We worked with Mike from start to finish on the project. Having a single point-person was very convenient, and Mike was very responsive by both email and phone for the duration of the project. Mike also furnished design proposals digitally, and in person to do the walkthrough.

WORKMANSHIP: The contracted crew did an excellent job with the actual build, and as mentioned before with the rock clearing, was able to clear a significant slab of stone in a day. The crew was professional and nice, and did a solid job of ensuring the worksite was tidy, and materials were not left impeding the right of way in the road overnight. In fact, the finished product far exceeded expectations. The only issue was when a sprinkler line was clipped (expected, as it was not marked), and then buried before it was capped. However, the foreman came and found the line, capped it, and pressure tested the sprinklers before the project was considered complete, thus resolving the issue. The sod was installed exceptionally well, and we have had no issues with patchiness or sections dying.

OVERALL IMPRESSION: Going with a lower bid, one is to assume there will be some loss in work quality, or deliverable goods. This was not the case with Concepts Outdoor. From start to finish, I felt even with a lower bid the value delivered was beyond expectations. Work began on time. Finished on time. And not once did I feel like it was going off the rails. Mike was constantly doing site checks to make sure work was up to CO standards. Most of all, the ability to work with one company on both the hardscape and landscape aspects of the job made things far more streamlined and simple. We will definitely be going back to CO for other hardscape needs, and recommend that Concepts Outdoor is on your list to consider for any of your projects as well.

Johny recently finished a project at our new home by creating a patio off our back deck and a pathway from the driveway to the back door of the garage. Johny was extremely patient with me, listening to my ideas and spray painting potential designs where the patio would be. He was very respectful of our budget and worked diligently to stay within it. He was very respectful and knowledgeable, regarding design, layout and materials. We would highly recommend his company to anyone who is in need of any outdoor living space.

My wife and I were referred by a close friend to Concepts to help us design and build a patio/living space at our new home.

The staff was very knowledgeable, professional, and worked in conjunction with our ideas but offering their suggestions with their expertise. We were provided a quote in a timely manner and had many follow up questions and revisions in the weeks leading up to the project, that the staff helped us through.

My wife and I were so appreciative of the extremely prompt response from all of the members of the team and they always made themselves available to review a topic.

Work began within the timeframe we agreed upon, and outside of unforeseen delays, the team worked diligently to complete our project as quickly as possible without compromising quality.

We were kept informed of the progress at all times, made aware of cost changes as needed, and received a stunning product once completed.

We have received many compliments already on the new living space and have already had multiple neighbors and fried s request consultations for a future project. Before making a decision, we sincerely suggest considering Concepts Outdoor Living for your next landscape or outdoor living project.

Thank you Concepts Outdoor team.

I highly recommend Concepts Outdoor Living. Johny and his employees were fantastic & easy to work with during our entire 7 week project. They turned the vision we had for our yard into a reality. The results of our project and the professionalism of Johny & his team surpassed our expectations. We honestly cannot say enough great things about our experience working with Concepts Outdoor Living.

We just recently had our patio covered with natural stone and enlarged to accommodate a stone fireplace and cooking area.
It was amazing to watch the project being built. Every stone was placed by hand in the perfect place like artwork!
Johny, Maria and the crew were very professional and helpful in the design of our project. The crew worked hard every day!
I would definitely recommend Johny to make your dreams come true of a beautiful structure in your yard.
Thank you Johny and Maria!!

We could not be happier with our new patio and the experience we had with Concepts Outdoor Living! Designer Mike Cannaday exceeded our expectations with a truly unique plan for our space. The pictures and 3-D design video he created were extremely helpful in making our decisions about the fireplace, grill and seating areas. Mike was thorough, quick to reply and very knowledgeable, guiding us through the selection process to create an amazing outdoor living space.
After receiving several different pricing quotes, we found Concepts to give us the optimal price quote for our project. They provided high quality workmanship with attention to customer wants and needs. Their crew did an excellent job, finished much sooner than we expected and cleaned up as they went.
We would definitely use them again for future projects and happily recommend them to anyone!

09/2023- Update
We've been enjoying our patio for almost a year now and are still very pleased with the quality of work, craftsmanship and unique design/layout!
We especially love our fireplace and have gotten so many compliments on the design and quality.
Mike also did a great job with incorporating extra space on the counter next to the grill for the pizza oven.
Still as happy today as we were a year ago.
Thanks Concepts for a job well done!

Wont return calls after completing job. Sidewalk is okay, but left trash and concrete in the yard. Disappointing

Hired for estimating services and while the gentleman was nice the work output did not meet expectations. We decided not to use their estimate at all.

Excellent work will use again for sure!