Contractor reviews in Charlotte, North Carolina

Mr KIRT IS THE BEST BOSS EVER .

Reliable electricians who came on time and charged exactly what they said they would charge.

Gerson from IES was great. Very knowledgeable, friendly, and got the job done quickly!

IES has come out on two separate warranty calls. Both times the electricians were prompt, kind, and had a smile on their face. Added bonus they took care of the issues quickly. Bryan who came out today was excellent!!!!

Mark Johns - excellent worker with a professional manner - very knowledgeable and well spoken - thanks for coming out today on a short notice and taking your time to fix this fire hazard issue. Appreciate your patience and understanding. Thanks again

Muy buena atención

Excellent service and assistance.

Terrible customer service!

Very nice staff. They took their time with answering all my questions about the appliances I was looking to buy.

Well organized plumbing section! Best I have seen so far.

Only Home Depot that sold rubber mulch. Didn't want to order online and have to wait for it to be delivered. Husband called, and they checked to ensure it was in stock.

The best in the business!! So friendly, quick response time, and very helpful!! Highly highly recommend!

Great pricing. Easy to work with and communication. Would recommend to anyone.

This company is awesome! True pricing and fair labor costs! Transparency!

Highly recommend them for all your Heating and Cooling needs. Amazing pricing, communication, and team.

Excellent customer service. Professional, knowledgeable and honest. Highly recommend

Amazing pricing, communication, and team. Highly recommend them for all your Heating and Cooling needs.

I've been dealing with Premiere for at least 3 years now. I'm on the bi-annual maintenance program, which they had done shortly over a month ago. A couple weeks ago, I started having a problem with my system (damper issue). They came out and did the repair (no damper needed, but necessary screw adjustments). All fixed. I asked as he was leaving if he'd just email the invoice, and he says, "no invoice...that could have been caught on the service call". So...how many companies will go on a service call, fix the problem, and not even charge for the service trip? These guys are awesome!

Premiere Comfort Solutions saved the day! Our air conditioning went out in 98° weather and although his schedule was booked, Albert worked us in and we are so thankful. You can trust this company to do the job right and charge a fair price.

The team at Premier Comfort Solutions is the best HVAC company we have ever used. They are a locally owned company and won't treat you like the big box companies. They are very responsive and have always come out the same day for any repairs we needed unlike other companies that made us wait 3-7 days. We also had them quote us for two new systems, they were very affordable with a fair quote and worked with us to quickly get the new systems installed. Thank you Premier Comfort!

I have been a customer of Premiere Comfort Solutions for the past year, and I can say without a single doubt that they have earned a customer for life. Finding a reliable, honest, and skilled HVAC company can be a challenge, but my experience with them has been nothing short of exceptional.
When I first called them, I was at my wits' end with an HVAC system that was a constant source of frustration. It had recurring issues that other companies had failed to diagnose or fix properly. From the very first visit, the team at Premiere Comfort Solutions was different. As a family-owned business, you can immediately feel the difference in their approach. They don’t just see a job; they see a family they need to help.
What truly sets them apart is their unwavering commitment to customer satisfaction. They didn't just put a band-aid on the problem. They tirelessly worked with me, visit after visit, patiently troubleshooting and explaining every step of the process. They treated my home with respect, were always punctual, and never once made me feel like my persistent problem was an inconvenience. They took complete ownership of the situation.
Throughout this entire process, their pricing was completely transparent and more than reasonable. In a situation where another company might have seen an opportunity to rack up charges, Premiere Comfort Solutions was focused on finding the right, most cost-effective solution for me.
Thanks to their persistence and expertise, I now have a new unit that functions flawlessly. The peace of mind this has brought me is invaluable. If you are looking for a company that combines top-tier technical skill with genuine care, integrity, and fair pricing, your search is over. I cannot recommend Premiere Comfort Solutions highly enough!