Constraction reviews in Concord, North Carolina

SERVPRO came to my home when we had a flood in our basement and did a wonderful job! Cody & his crew were so professional, prompt and thorough. He always communicated with me what was going on, how they would handle things and was very compassionate about our unfortunate situation. Joyce in the office was also wonderful. She always called me back, answered questions, worked with us thru the mess we had with insurance, etc. This company is top notch and I would highly recommend them to anyone and everyone that needs their type of service.

Garrett and his team are great to work with. They are prompt, respectful, and knowledgeable. We had the pleasure of working with Tate, Ryan, Walker, Bryson, and Draven. They worked on a rather large scale project for us, and I can’t say enough positive things. While I hope I don’t have to deal with water damage again; I know Garret’s team would be the first phone call I’d make if the situation were to arise.

Technician Jay , Jorge and Andre did a phenomenal job restoring my ceilings and providing water restoration services in my home. They were courteous and efficient.
Thank you Servpro.

Garrett came out and evaluated our (major) water damage within hours of us calling - on a Friday afternoon!! This alone was such a huge relief because as you can imagine - we had so many questions and concerns about the state of our home. Garrett took the time to explain the process and never seemed to rush us in any decisions. I was shock that they able to begin the demolition work that very next Monday! Bryson and Walker were very friendly and knowledgeable. They were methodic in their assessments and worked very fluidly with our insurance company. I can't tell you how helpful that was while we were dealing with such a major and unexpected disaster in our home. They removed all the nasty stuff that extended to several rooms the house and the crawl space and they were very respectful of our property. All in all, I highly recommend Servepro.

Travis and Fernando were very prompt in responding to our situation. They were knowledgeable about what needed to be done, and they got everything set up in short order. We really appreciate their getting our situation squared away quickly. They were even able to get us taken care of in time to get to a sporting event we had tickets for!!

I could not be happier with them! I had a washer break and flood my home late at night. They came to my home within an hour (midnight) and stayed until the home was secure (3:30am) setting up fans, draining the water and cleaning the area. Randy was AMAZING and stayed on this issue daily. I appreciate how sympathetic they were to my issue, how they took extra care of my home and the time they took to answer all of my questions and my concerns! Top notch company!

Alfredo and Brim were amazing and we are so thankful for everything they did for us! They were very professional, knowledgable and compassionate. Every time they needed to stop by, they arrived exactly when they said they would and made sure we understood what they were doing and why. They definitely helped us through a tough, highly emotional situation. We are so glad we called ServPro!

We used this ServProp office to clean up and repair after an issue with a water fountain in a two-story commercial building. After our initial meeting with Jason and Garrett, we knew the project was in good hands to get the building back to its prior condition.
Jason led his crew through several issues that required lots of his time and efforts. We had excellent communication with Jason throughout the entire process! After having many visits to the property, we have always saw progress in the repairs.
Garrett was quick to respond and keep the project moving forward with financial issues. Both of them are very quick to respond to our texts and calls! We highly recommend this awesome team to get the job done!!! And done well!!!
Thanks guys!!!

I highly recommend ServPro of Concord! From start to finish they were awesome to work with! They contacted me almost as soon as I got off the phone with my insurance adjuster. They came out the same day. Alfredo is amazing and he sets the bar high for quality work! Thank you. Well done!

Great company, very nice and friendly, also very fast on doing their job.
excellent service that came in in that same day they had everything solved. Alfredo and their team are great working with explain everything really well, and they were always attentive to everything.

I had Randy, Alfredo and the crew. These guys were amazing from start to finish. They were very friendly and didn’t hesitate to get the job done. They were very Prompt, they were dispatched to me around or about 1030-11 and by noon they were on the way and this was on a Sunday. They always called prior to arrival and before leaving for the day they would ask what time works best from me. I hope I don’t ever need them again but if I do I would request them. Love they way this company as a whole communicate with their Customers.

The SERVPRO team is phenomenal.
They came out quickly to access the damage and was very clear in their explanation of what needed to be done. Alfredo and his team were very professional and respectful of my property. He was easy to talk to and was always on time whenever a meeting was scheduled. I can't express how grateful I am for the type and quality of work they've done

Alfredo with SERVPRO was fantastic and I couldn't recommend this service more because of him. Alfredo had great communication and was polite and timely every day he has stopped by. Our basement was flooded after our water heater busted while on vacation and Alfredo was there the day we called and had all water taken care of and flooring removed. Following additional demolition to get to the studs to begin the drying process, I was surprised to see how clean he left our basement while the drying occurred. Alfredo definitely should be recognized for his great service.

We recently had a flood in our home during the night waking up to a disaster. From the moment we called Servpro, everything has gone seamless! Alfredo and crew came in and immediately went to town! We were amazed as to how efficient the Team were! Alfredo is a true gentleman who took the time to explain everything and has consistently communicated and worked extremely hard to ensure we were taken care of! If I could give 10 stars, we would! We can’t express enough how much we appreciate Alfredo and the Servpro Team! Truly unbelievable!!!

The crews were fast and professional. They answered any questions I had and made the restoration process simple.

Had to have emergency water damage service. Very professional and polite. They did a great job. I hope I don't have to, but if the need arises again, they are the ones who I will call.

Grant, Was cool and came in record time actually a little more than an hour after I called on a Saturday morning. He also came and checked everyday the process of the drying out.

We had a full house flood in July, with 6" of water. We called Serpro and they were excellent in restoration of the house within days of the flood. In mere four months we were back to normal. They not only replaced walls, but installed new bathroom vanities and faucets.

There work was efficient and quick. We are extremely happy with their work.

Grant and Jorge did an amazing job at our home for mitigation. Great people and they are very knowledgeable.

Efficient, professional, always here when they said they would be. Respectful of property.
The service provided is not listed. We had flooding in our house. The process was huge and Grant and team did an amazing clean up job.

What started as a terrible day turned into a great one. We came home to find the ceiling leaking in the living room and Servpro immediately came to our home. Alfredo and Matthias did an excellent explaining how everything worked and how they could help.

Once we agreed on terms they went to work! They came on a Sunday and were there with us all day until the evening and did an amazing and thorough job. We felt everything was very professionally contained and 3 days later everything is dry and clean and safe. I highly recommend Servpro and can’t say enough good things about our crew Alberto and Matthias.