Home Services reviews in Durham, North Carolina

Excelente

Muy comprometido con su labor

They cannot drive. I was going 55 mph and a a tricked pulled out infront of me. I had to slam on my brakes and swerve to avoid getting in an accident

Yellowstone is obviously the company my HOA uses to maintain our lawn in my community. I reached out to My HOA after noticing a hole in my covered patio vinyl trim from their weed-eater. Needless to say they have yet to contact me but I did see on my camera some lady from the company came out walked into my yard picked up or put something in my mulch that they also blew all the grass all over and then left! They never once reached out to me. I found the company from the company truck she was driving! We have had issues with them and cutting our lawn since we moved into our home.

Million dollar view

Was working on a irrigation system at HOA and one of their employees starting screaming to stop working on the system and move the f out. Fyi I was there 40 minutes prior their guys arrived and had just like 5 minutes left to wrap things out.

This company is contracted through our HOA. We opted out of service and I placed several signs asking to not service our lot as well as spoke directly to someone onsite that day, but they continue to damage our lawn and sprayed and killed grass around our tree. I have contacted the management company who I know has addressed this with them. I reached out to Yellowstone by telephone, but no response. I would not use this company.

This company has the absolute worst customer service out of any company I've ever dealt with in my entire life. They currently have a contract doing the Landscaping at the townhouse community that I know that I live at one day while trimming the bushes not only did they leave all of the debris behind after they were done but in the process they cut my garden hose. I reached out multiple times to management in order to try to find a way or a solution for them to fix the problem. Not only did they not respond but I also had zero help speaking to an actual human being every single time that you call them you're forced to leave a voicemail message. If you contact the customer service through corporate you reach an answering service and all they do is take down your information and pass the message to the same people that never contacted you back in the first place. The work they do is poor and so is their ability to tackle any issie you have. There is a definite reason their reviews are horrible, stay away!

I have used PGG for going on 3 years now. The results can be slower to achieve than non-organic means but the progress is positive. The communication with the techs and front office is excellent, and Scott's team is continually looking for better ways to produce a healthier lawn.

Mark and Bridgett were both great to work with, and their work crew is amazing too - super hard workers, friendly, polite. Mark is very creative and knowledgeable, and will work with you to make your ideas a reality, while adding in suggestions of his own if you want them. I have a difficult, very shady back yard, and Mark was very flexible and enthusiastic as we refined the plan to come up with a great solution for what to do with it. I had a lot of questions, which were all responded to quickly. I am very, very pleased with the result. Mark also took care of some drainage issues for me. I will be using Pleasant Green Grass again in the near future to do some additional work on the front side of the house.

This company uses high quality products that I cannot find anywhere else. I almost lost my lawn with the cooler, wet temps extending into the Spring. I spent $800 and most of the summer on other services, landscapers, agronomists and products. But the lawn was still stressed and not coming back.

After consulting with a greenskeeper at a golf course, he recommended topping the soil. PGG was one of the few companies to even offer this service...and for a very fair price. When they came, it was a light dusting all over the top of my lawn. On the day of application, I had different visions of what topping was and I was disappointed at the small amount of material they put in the property. I thought I had wasted even more money.

But the organic material they used was something magical; way more active than premium products I had used like Big Daddy Petes. Within a day or two the transformation was obvious. Within a month, I had the thickest, greenest lawn on the block. Now I complain about how hard is it to mow my thick, lush lawn. I am working this into my annual lawn care routine. It's a do not miss, like overseeding and aeration.

Very grateful for this group! Highly recommend.

This service took over lawn care for my neighborhood about a year ago. In my opinion, they are the worst service we have had. They left leaves from two different trees down all winter and spring killing much of the grass around my home. When I noticed because of the standing water and drainage problems it created it took weeks and multiple emails before the leaves were removed. I was told the areas would be reseeded. After several more weeks that was only partially done. I finally spent $60 on grass seed to finish the job myself. The workers have on multiple occasions moved things like my basketball goal, my trash cans, my children's wagon directly behind my garage door. I contacted the owner to ask that they not move items in my yard behind my garage door when it first happened (and on all subsequent occasions) because I almost hit the items pulling out as I was working from home. I have made at least 4 requests about this but it continues in a way that seems passive aggressive and scary. I offered that they could mow around the trash cans and basketball goals and that I would move them if needed.
My dog's outdoor leash was run over twice and destroyed. Even though it was in an area that should have been mulched months ago, I was told they weren't responsible for items left on my lawn as stated in the contract with my homeowners association. When I asked for a copy of the contract the owner stopped responding and didn't provide it until I posted a negative review on Yelp.
They recently ran over my neighbors pipe cap for the second time and destroyed it. The first time this happened the house was on the market and a member of the HOA board fixed it. I let the owner, the board, and my neighbor know. It took at least two weeks for the service to fix it. To prevent further damage my neighbors covered the hole with a bucket. The area is adjacent to my home but not on my property yet the workers removed the bucket and threw it behind my garage while mowing this week. I was home and heard it hit my driveway and roll behind my garage then looked out a window and saw a worker walking away. However, when I contacted the owner instead of apologizing he told me the worker 'set it down by my house' and that they hadn't moved any of the other items that ended up behind my garage on the days they came to mow (as I mentioned, I often work from home and I've seen them do it twice). He accused the garbage collectors of walking up my 30 foot drive way to move those things because they come on the same day (no, this did not happen). If I had control over the contract that is administered through the homeowners association we would not use this service. Hire at your own risk.

I hope to have a lot more good things to say about Pleasant Green in a few years. I've been through 2 entire years with them for treatment of my zoysia lawn already and am still a little on the fence as to whether or not an all natural approach to lawn care is feasible. It's obviously preferrable to having our kids and dog unwittingly bringing petrochemicals into our house all the time, not to mention what they do to local waterways. So, we're pretty committed to trying.

I hope to have a lot more good things to say about Pleasant Green in a few years. I've been through 2 entire years with them for treatment of my zoysia lawn already and am still a little on the fence as to whether or not an all natural approach to lawn care is feasible. It's obviously preferrable to having our kids and dog unwittingly bringing petrochemicals into our house all the time, not to mention what they do to local waterways. So, we're pretty committed to trying. Each year there do seem to be fewer and fewer weeds. But there are still plenty of them. Fortunately, we've got a smaller yard, so getting around to remove them before they go to seed is possible, albeit a time sink I'd looked forward to ditching with a professional lawn service on board. And crab grass is starting to be a problem. I'm not sure there's much Pleasant Green can do about it. All things considered, I'm sure my lawn looks better than it would if I was to do nothing to treat it (although zoysia is quite a weed). But I hope that a couple more years of Pleasant Green's regularly scheduled treatments, will get me pretty darn close to weed free.

Please Green built a pair of very nice raised planting beds. Scott and his crew were prompt to respond to my request, quickly performed the work, and were easy to work with. The area they built them in was challenging due to the slope. They built two tiered raised beds and back filled with compost. They look great!

After years of trying to establish a lawn myself I finally gave up and decided to look for a small, environmentally-conscious firm to take over. I found Pleasant Green Grass and couldn't be happier. Its service and communication are excellent, its fees are reasonable, and our lawn has never looked better.

They did a wonderful job of weeding my flower beds, very detailed and nice. Our yard is one of the best looking on our neighborhood as well. I also like that I don't have to worry about chemical residues such as round up in my yard.

When we moved into our house, the lawn was in really bad shape - weeds, mixed types of grass, and poor growth. It took a while for the organic treatments to work. But after about 1-1/2 years, it looks really good. We are really happy with the organic grass treatments.

I have used Pleasant Green for years on my lawn. They have always done a great job. They send the same technician each time, Pat, and he knows the lawn and what to do. Very happy with all their services.

They are truly knowledgeable about organic lawn care and create an individualized plan for each yard. Scott and his crew are a joy to work with and always respond very quickly to any questions. I am very grateful they help keep my family safe and my lawn looking great!

For years I have struggled with my lawn quality and wanted a better solution. I saw Pleasant Green Grass on line and reached out to them. Best choice ever! Fall aeration, seeding, soil test and soil enhancement has given me the lawn I can be proud of. I highly recommend PGG. Good people, good products and great service.

Excellent communication and responsiveness. We are in our first few months trying out their organic plan, and so far are very happy with their communication, explanations, and responsiveness. Time will tell how the lawn responds to their plan, but it does make sense, and Scott takes all the time needed to explain everything to you. Bridgette, in the office is also very responsive and gives you clear and up-to-date answers. Overall the price really isn't that much different than the other plans out there.