Constraction reviews in Fuquay-Varina, North Carolina

4.8 based on 387 reviews Back to the listing
    5

    I used Emerg-NC as the warranty manager for various home builder's. This time I needed services for my personal house. The crew was different, but the quality was the same. Excellent. Thanks again for your professionalism: Adam, Matt, & Tim.

    5

    I liked how I got a response the same day I called the company which was a Saturday. I had water standing under my house which was definitely an emergency.
    A young gentleman came out and brought a big machine to start the repairs. He was very friendly and courteous.
    He assured me someone would be out on Monday.
    Fred came out early Monday morning as promised. He worked hard to get my home restored.
    I want to give a special thanks to Fred and Josh they were there for me, and showed me that they cared about my situation.
    Thanks to all the other workers that helped get my home restored, they were all friendly and showed they cared about my concerns. I would definitely recommend this company.

    5

    5 stars across the board and I would highly recommend them. The entire team was super responsive (especially given how busy they are after 2 hurricanes), but Josh in particular was fantastic. He responded quickly, was able to provide us an immediate spot-on quotation (he actually accurately predicted what turned out to be the problem during the original telephone description) and had my problem solved within days. Super knowledgeable, service orientated and friendly. Definitely will recommend to all my contacts and they have all my future business.

    5

    No one anticipates having to deal with water intrusion and mold issues. The entire process is scary and overwhelming. You're likely worried about your living arrangements, your family's health and mounting costs.

    The source of the water intrusion in our home was initially unknown and our home insurance claim was denied early on in the project. Both of which severely complicated our problem. Daniel Joy and EmergNC was always understanding and willing to work with us to help make the project more affordable. They located the water intrusion source so we could schedule repairs and mitigated the water/mold. Afterwards they did everything they could to have the insurance reverse their denial. I highly recommend Daniel Joy and EmergNC.

    2

    First off, the water damage mitigation of their services was fantastic. Tim came out on a Sunday, he was very responsive, and finished his portion of the job in a timely manner. From there, the reconstruction portion of the services went completely down hill. The reconstruction manager would ignore emails, texts, and phone calls. He would reach out to me days or even weeks later but act as though I never reached out in the first place. What should have been a simple fix, took 3 months to complete. Over this time span, there were not even 2 full days of work that was completed. On several occasions, I also requested that they look into an electrical issue that I thought could have started due to the water damage. This went completely ignored although I requested this be done prior to the holes in my ceiling being patched. I did not want these patched just for an electrician to have to open them back up. I would not have let it go this far if they did not require a down-payment that was half of the cost of the estimate. WEEKS after work was completed, someone finally reached out in regard to payment. They requested I pay the full estimate, although not everything on the estimate was done. The reconstruction manager never once even came out to the house to check on what was done. I requested that the price be reduced for the items not completed and thankfully they did so. I just wonder how many people they have scammed by doing that. Overall, if you're using this service solely for water mitigation, Tim and his team are great. But DO NOT use them for reconstruction as it will take months to complete, they will ignore you, and they will overcharge you.

    5

    Emerg+NC showed up to our property when we had a leak with a plan in place and were professional throughout the entire experience.
    Communication was excelkebt on all fronts and and they knew everything insurance company needed for the Homeowners claim.
    Hopefully I will not need to use them again, but they would be my first call if needed.

    5

    Emerg+NC went above and beyond the call of duty. Everyone I interacted with was SUPER fast, responsive, professional, and honest. We contacted them the day our water heater malfunctioned in the attic and leaked down to the first floor of our townhouse. James and his team were there taking care of the "mitigation" and taking down walls, ceilings, and floors within 90 minutes of our phone conversation. James set up the huge fans and even came and checked on them during the weekend! The repair/rebuild team lead by Josh was prompt, fast, clean, and truly helpful. I don't know what we would have done without Josh's skills, knowledge, and most importantly, his integrity. As frustrating as our home insurance company was, Josh responded each time immediately and followed up with every request.
    We are so happy with how they conduct business. A huge thank you from the Millers!

    5

    We used Emerg-NC for the first time when we had a water leak in our kitchen that damaged everything. The experience from start to finish was great. There was a lot of communication between us and them. Mostly during the reconstruction of our kitchen, our guy Josh was FANTASTIC! He was always on top of everything and helped get us put back together in the most efficient way. His organizational skills only had our kitchen out of commission for one day while cabinets, counters, and floor were replaced. I can't thank him enough for his customer service. I've never had someone follow up with me after the bill was paid to make sure everything is still going great! Can't say enough great things about Josh and the company. Thank you again!

    5

    I used Emerg+NC when I had a flood in my brand new home. They did a great job from start to finish. Josh was amazing. I always had a ton of questions and concerns throughout the process and he always responded to me in a timely manner and did whatever he could to keep me satisfied. Hopefully I will never have to use a company like this again, but if I have to I will definitely be calling them.

    5

    Highly recommend! I was referred to Emerg+NC on a FB recommendations page for home improvement by numerous ppl when our water heater flooded our living room. They were prompt and extremely nice and professional. They explained the process and answered the 500 questions I had about process/insurance /etc. After they did the remediation, Josh was my point of contact for moving forward with repairs. He literally bent over backwards to help me sort out insurance issues, including helping on the weekend, and gave me his personal phone number. During the repair process, Josh was diligent in following up to ensure promptness, quality and satisfaction were achieved. Although I hope to never have to call them again :) I will not hesitate to recommend them. Superior and professional company.

    5

    I had a small fire in my master bathroom. It was caused by the exhaust fan. A neighbor had used Emerg-nc in the past and was very pleased with the service. I thought of them immediately and told my insurance agent that was the company I wanted. Josh called very quickly on a Sunday. We made an appointment for the next day. Josh was very pleasant, understanding, and he made it all so easy. He handled everything, the contact with the adjuster, and got the things done that was necessary for us to live in the house. He also has got everything set up to complete the work . He always answers my questions and text quickly. I made a good decision to choose this company and would recommend them to others,

    5

    Emerg+NC was wonderful to work with during a very stressful (and unexpected) situation in our home. They were respectful, didn't pressure us and the pricing was fair. Would highly recommend!

    5

    When your house is in shambles, you hope to have a company that can come quickly and restore some peace into your life. EMERG+NC went above and beyond with our water damages and had their crew come to my house within the hour. I was blown away by their team, Cameron and Josh were amazing to work with and Ryan was very responsive to all my million questions. Don't hesitate to contact these guys, ever!

    5

    Awesome work and overall experience! Josh Hooks was our PM and he is great to work with and very knowledgeable and helpful. We had a toilet break and flood our upstairs and water trickled through the walls causing our downstairs ceilings to be damaged. We called EmergNC and they came out the very next day to inspect the damage. They laid out a plan to work with our insurance and get everything done. Josh emailed or called me almost daily to update me on progress and next steps and he worked with our insurance a lot to make sure they covered things they had missed. He found the perfect vanity for our bathroom and got everything taken care of quickly and efficiently while being easily reached through email or phone.
    Very happy with the company and their work! Highly recommend!!!

    5

    The damage to my home was really devastating but the team did a great job and got everything back on track in record time. I felt like I was part of the team and not just being talked at by the "professionals." I have not any had problems with the work that was done and it has held up very well.

    5

    We had a tree come down during Hurricane Ian that punched a hole in our roof and upstairs bathroom. I called them and they came out promptly for the remediation and also took care of the repairs to the bathroom. This was a turn key operation for me as they worked directly with my insurance company and brought in the necessary contractors for repairs. The whole team from my project manager to the billing dept were courteous and professional. I highly recommend Emerge NC if you ever need these type of services.

    5

    Emerg+NC came to the rescue after our dishwasher leaked under our flooring and messed up our kitchen cabinets as well! Every single person with Emerg+NC was extremely professional, kind and helpful. They were patient when our insurance agent was slow and unresponsive and Emerg+NC did everything in their power to make our house livable ASAP! We couldn't be happier with the finished product and If I could give them 6 stars, I would! Highly highly recommend Emerg+NC!

    5

    Emerg+NC came quickly when we called them on a weekend and water was pouring through our garage ceiling after a storm. They did what they said they would do, came when they said they would come, they responded promptly to texts, answered questions, and handled the remediation and repair professionally. I wouldn't hesitate to call them again in a water emergency.

    5

    I am a contractor, while working on a building remodel I broke a water line in an occupied building. I called Emerg-NC and they were there within an hour to assist in the water clean up and assess the damages that I caused. They have a fleet of equipment to assist in the drying of major water disasters. The crew was professional, communitive, and handled all of the insurance claims process. The next time I break a water line I will be calling Emerg-NC.

    5

    Emerg+NC Property Rescuers in Fuquay came highly recommended. I cannot thank them enough for all they have accomplished for me, from small repairs to large repairs. Recently I had major water damage in my kitchen where all the cabinets and countertops needed to be replaced. Josh, who was in charge of the whole renovation, was fabulous to work with every step of the way from helping with insurance requirements to doing all the little extras I wanted. He went over and above all my expectations. He was very patient, listened, and even offered recommendations that I loved. Josh is truly an asset to Emerg+NC Property Rescuers...great company, and I highly recommend them to anyone that need the services they provide.

    5

    We had trees from a tornado to hit our house in North Raleigh. My insurance company recommended them and we called them literally as the storm was still happening. They were literally at our house within an hour to tarp the house in pouring down rain as to not cause further damage. They had the tree removal people at our house the next morning bright and early and of course they secured the house even more. We had just remodeled our house, so we were going to use the same builder; however, that became a night mare with the insurance company and the builder decided it was not worth their time. So we called the Emerg NC team back and they were right on it. They are very familiar with dealing with insurance companies so it made the process seamless. Josh was our project manager on this job and he went over and beyond to make sure everything was perfect. He was very responsive by text and always showed up when he said he would. I highly recommend this company. Can't say enough about Josh, the subs, and the company as a whole.