Kitchen Remodeler reviews in Greensboro, North Carolina

These guys are amazing, everything that was discussed was delivered. I can honestly say to give them a try, I believe this is a family-owned company who delivers outstanding customer service, I'm sorry for the late review but I could not forget to add one I absolutely love my kitchen , 😁 I have experience outstanding customer service Thank you Jay and your team for making my kitchen beautiful

I just had my kitchen completed yesterday. I can't say enough good things about this company. They were great! everything was organized and professional. The employees at this company are the best. Everyone was a pleasure to deal with. They are so careful in making sure every single want and need is completed. Very hard to find this kind of work ethic these days. Jimmy our installer was so great. Jimmy's work is precise and his ability to organize my project was outstanding. Thank you very much for a pleasant experience. Highly recommend!!

It was very very nice.

Please watch out for these scammers and prices they try to rip older people off for a few shaker style kitchen cabinets.

Chris is awesome. On time, professional and welcoming. Highly recommend.

Great company! Anyone having a kitchen done my wife and I highly recommend this company.

Our kitchen looks awesome after all the
Renovation with cabinets and countertops.
People who installed did the job very nicely and neatly. Thanks to all the Kiychen Express Team

Great Company, Excellent Craftsmanship, Great service And employees who take pride in the work that they do. Excellent communication. Thank you guys for in the great job done on our house.

They did a fantastic job remodeling my older home. Had to overcome some uneven walls, etc. It looks great. Still have a few minor touch ups to complete but have faith it will be completed in a timely manner. Good service and good folks.

Our kitchen remodel was just completed, and we love it! All the workmanship was at the highest level, and the contractors were professional, responsive, and detail oriented. Highly recommend!!

I don't even know where to begin. We recently had a wall removed and a completely new redone kitchen. It was a major event for us. During this process they assigned Bob to our account. Bob was there every day and took full control of the process (this of course freed me up). They were always prompt, cleaned up after themselves, etc. They were there for about two weeks and at the end they seemed like family :). The most thing i was impressed about was they treated this as if it was their home and not just a job. I can't tell you how many times i was given options
open through the entrie process. NO ISSUES AT ALL.......DON'T HEISTATE TO USE THEM.......Quality of cabinets are no where near Lowes and other products.....YOU'LL NOT BE DISAPPOINTED!!

Thank you to Jay and team for a wonderful kitchen remodel experience!! We appreciate the time and attention to detail during the planning phase which led to a perfectly executed installation. Bob was wonderful to work with onsite. We definitely recommend Kitchen Express!!!!

I would give the guy who did the kitchen installation 5 stars. The problem was with the salesman not giving us enough information. I would give him 0 stars. He spent too much time talking about himself instead of giving needed information.
I would never have designed the drawers like they are. I thought they’d be similar to our old drawers in size, but no. The inside of the drawers are only 2.5 inches high, so can put very little in them. Constantly catching things on them. Very disappointing to pay so much and not be happy. The rest is fine, but the drawers are constantly annoying.
This company would probably be great if you get the right salesman.

re: Jay, as a super salesman and even just a great guy ...it was a pleasure to meet you!. So personable and Kitchen Express is fortunate to have you.

We spoke with a salesman about getting our kitchen remodeled. We confirmed our purchase products on 8/14/2020 and were told that the remodel would not begin for 6-8 weeks due to their company's policy to wait until all of the kitchen items, i.e. cabinets, countertops, backsplash, handles for cabinets, sink, faucet, are in their possession and it would take only 2 weeks to complete the remodel. On September 28, 2020, our 2 week kitchen remodel began. On February 2, 2021, nearly 16 weeks after our promised end date our kitchen remodel was finally finished. We were never a priority to this company and the work was not quality either. From the salesman talking my wife out of the things that she wished for our kitchen, to the installation manager putting us to the bottom of the schedule every time that something went wrong with the guys making mistakes the he wanted repaired. Our cabinet door was broken by the installer and not installed until 16 weeks later. Our countertop had to be "ordered" and it would take 2 weeks from the supposed end date of our remodel. Once the countertop was in, it was broken not once but twice by the installers. Another two weeks for another countertop and the second time it was broken we were not informed until the plumber came in and noticed it and at that time the plumber informed the backsplash installer not to tell us. The backsplash installer rushed through the job and left grout all over the countertop and cabinets and uneven cuts all the way around. I would highly recommend deeply researching the work before trusting anyone to work in your home. Nearly 16 weeks past the promised completion date, having to go without a kitchen for a family of 6 during the holidays, the owner gave us a $2,000 discount on a $24,000 kitchen. We never received a phone call from our salesman not once and the owner only called after we informed the installation manager that we knew he had no clue of the problems we were having.

Really happy with my new kitchen - replaced those deep cabinets with drawers, more storage, beautiful back splash and tons more storage. Thank you!

Several years ago, ReBath of the Triad converted my tub/shower to a walk-in shower. Their work was excellent. When I decided to redo my kitchen, it was easy to choose the kitchen division, Kitchen Express, to do the work. Jay helped set everything up including the removal of my popcorn ceiling. I now have a gorgeous kitchen with solid cherry cabinets, quartz countertops, and tile backsplash. The installer, Jimmy, had a keen attention to detail that pleased my OCD self. I kept my existing kitchen floor, but did have them replace the floor in my foyer with LVP. Again, the work was exemplary! I would not hesitate to recommend them to anyone looking to update a kitchen or bath.

The kitchens express team did an absolutely wonderful job with our kitchen renovation. Attention to detail, flexibility, value and customer service were amazing. Recommend them highly!

I decided that when I wanted to have my kitchen redone I wanted the same service and quality that I had gotten with my new master bath install. Rebath of the Triad and Kitchen Express are both part of the Koehler Family business. Jay Koehler was of great assistance as I told him my hopes and dreams for a new kitchen. He made very helpful suggestions and gave me pros and cons of various decisions. I really like their business plan of getting all the materials together before starting on the remodel. From demotition of cabinets, etc to final electrical work the job took 14 business days. All the professionals who came to the house were fantastic, letting me know when coming and going and cleaning up after themselves. I'm very happy with completely new cabinets, floor, countertop, and backsplash. My new kitchen is beautiful. I highly recommend Kitchen Express

I had a really positive experience with Kitchen Express. This company renovated the bathroom and kitchen of my 106 year old home. Everyone was nice, professional, and punctual. I was consistently impressed by their knowledge, craftsmanship, and ability to deal with unforeseen issues. In a way, I feel like I lived my own episode of This Old House!

The end result was beautiful but, I was given subcontractors to work with and they took 2 months to finish the job. We were all sick of each other by the time it was over. There were a lot of things left undone, not done right and one thing totally screwed up, however to Kitchen Express’ credit, they sent folks out every time I found something new wrong and it was handled expeditiously. They did my bathroom in the past and did a wonderful job. That’s why I felt comfortable with them on this project. This project would have gone so much smoother and faster without the subs. In the end, KE was on top of everything and made it right.