Home Services reviews in Raleigh, North Carolina
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They did a great job taking down the trees. It was fascinating to watch. They also did a great job damaging our fence and gutters by allowing a crane to drop a tree which landed on our house. A crane that was not supposed to be used, that was not listed in the work order and that crane also cracked our concrete driveway into pieces. After a several conversation’s with the owner of the company, by phone, email and text message we were promised multiple times that we would be reimbursed for the damages. Now after 3 months they have not sent the promised reimbursement and are no longer responding to our questions about the status of the reimbursement. No response is a response. Their carelessness has cost us a lot of money in repairs to the damage they caused and for them to say multiple times that they would reimburse us for the damages and then never send the reimbursement is a complete lack of customer service and unfortunately causes us to believe they do not care about their customers after they have been paid. We immediately paid them for their services the day they were completed, however now after promising to reimburse us for the damages, they still have not paid us in 3 months. Definitely not the definition of customer service..
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ArborMax Tree Service was fantastic! They were on time, safe, took down 13 trees in my backyard including 3 very large trees, and were super courteous. They cleaned up after themselves, and all my neighbors were amazed at the work they did. Thank you so much ArborMax!!!
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10 out of 10 recommend! I called to get an estimator out to look at my property and the gentleman who came was so knowledgeable and honest about what should be a priority removal and what to look out for. The team who came to do the tree removals was extremely fast and skilled! Incredible work was accomplished for just one day of work. Then the gentleman who came to remove the stump was just as skilled and fast. We had one stump right next to the fence post and he was extremely careful and still did a very thorough job. I cannot recommend this team enough!! My neighbor even used them too and we both had great experiences!
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Great experience with ArborMax! Had a ton (30+) trees taken out and stumps ground. Tim and his crew worked efficiently and safely. They were honest and timely and cleaned up the site when they were finished.
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ArborMax Tree Service’s crew did an excellent job dealing with our tree removal and trimming needs. In 3 hours, they masterfully took down 3 large pines (60’+) and a small, damaged maple using a crane as well as taking out a large oak limb and a large popular limb using tree rigging methods.
The way the team worked together was like watching a well-choreographed dance. From topping the trees and navigating the pieces through our existing trees, to the mulching of the branches and the cleaning up of the site, to leaving me the mulch to use around my yard, I was completely impressed. Taylan, the arborist, was great to work with as she talked through our needs with my wife and me. She was very practical assessing the health of the trees as well as factoring in our desired landscaping and home safety goals. We will definitely use them again for any future tree cutting needs. -
These guys blocked off our street on garbage pickup day and didnt tell the neighbors they would be doing work so pickup didn't happen until a neighbor who works for toc took the cans down the street and called to get the garbage trucks back. It was extremely disrespectful to our entire neighborhood; guess who we'll never use to do tree work. They said they don't know the trash schedule but all they had to do was look at the street with all the trash cans out and help resolve the issue but didnt.
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A+ Tree Svc was amazing.They took a fallen tree out of our yard. They were on time, efficient and left the yard in pristine condition. We will call them for other tree work.
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Our experience was wonderful. The crew was very fast and professional. They left our yard better than how they found it. We are very pleased with the experience.
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I had an excellent experience with A+ Tree and Crane! They arrived on time, and their equipment was top-notch. The team was large, efficient, and worked quickly while maintaining safety and professionalism throughout the entire job. They removed a huge pine tree that was very close to the house with impressive precision. They were polite, and made sure to clean up thoroughly before leaving. On top of all that, their pricing was very reasonable for the high-quality service they provided. I highly recommend A+ Tree and Crane for any tree work you need. A+ service all around!
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A Plus Tree & Crane in Raleigh are the best! Wish I had known about them years ago! They were very quick to do an estimate and scheduled tree removal almost immediately. I had a really huge tree in the fenced-in backyard where the only access was a 4 ft wide gate, plus there was an arbor they had to go through. They did a great job, meticulously removing the tree bit by bit. (I had declined the use of a crane.) I'm absolutely amazed at how careful they were and that they did not damage even one tiny plant surrounding the tree. Will definitely hire again!
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Excellent company to work with for tree service. The employees were friendly and efficient. They cleaned everything up when they finished. The price was better than my previous tree service. I highly recommend A+ for tree service. I plan on using them again the next time I need service.
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We received excellent tree removal service from A+ Today. They were punctual, organized, well staffed, updated equipment, professional, careful, and cleaned up like it was their own personal property. I was highly impressed. They were certainly A+.
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This was our second time using A+ and we are extremely happy with their work and customer service! Each time we have used them, we have had a positive experience. They are our tree removal guys and we highly recommend them!
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Highly recommend A+ tree removal. I needed 11 large trees removed. Lauren was on my property late in the afternoon to give an estimate and I had the estimate that same night. Took a week for their competitor to give me an estimate and turned out to be much higher price than A +. The crew was amazing. Did a great job with the removal and clean-up. Definitely having them back to take out some more trees. They were fun to watch. Absolutely amazing!!!
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A+ Tree and Crane removed a large sugar maple from my property. They did a fantastic job. The entire team was professional and efficient. They were very reasonably priced. I would highly recommend them to anyone needing tree removal.
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I had these guys come out this week to remove two very tall dead pines. They were in the backyard, where I was concerned about equipment damage to the yard and have a pool that had to be navigated around. They were here for a few hours. When they left, they left the grass unharmed. You couldn't even tell they were here. They were prompt, friendly and professional. They cleaned up after themselves everywhere they were. I would highly recommend them.
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A+ removed 9 very large trees around our house, one branch at a time. It was very tedious and potentially dangerous. These guys were awesome. They were very well organized, had all the right equipment, and handled the job very professionally. They communicated with me very well, making suggestions, letting me know their strategy and asking permission to clear nearby bushes. I appreciated their straightforward approach. Excellent workmanship. I would recommend them to anybody. Thanks!
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They did a great job and at a competitive price. We had 8 large pine trees removed from close proximity of our house using their crane. 6 hours of work later, it seems like nothing ever happened except for the trees being gone. They were hard-working, didnt disrupt the neighborhood during the process, and very thorough in cleaning up.
Our neighbor had a tree fall over in their yard and another company was charging $2500 for removing 5 trees. That company removed them but destroyed their yard, turned their grass yard into a dirt field. Our quote was only a little more expensive (because it was 8 trees) but the service was a lot better. The crane removed the tree in sections and didnt damage our yard at all. Its like they were never here.
Also, the process was so quiet with the crane. My wife was able to nap with my 2 year old during the process. There was no loud booming like you get when felling trees. The quote matched the final price, no changes, which I was worried about with other previous home improvement projects. The crane got to the house the night before apparently (when I woke up at 5:15 I saw it on the way to work) so they were well prepared.
Overall a great experience and would definitely recommend. -
Absolutely love A+ Tree Service. We've used them twice and they have always been professional, super responsive, on time, and have done excellent work. They even came out on a Saturday when our tree fell into the street. Great price and cleaned up all the debris, definitely recommend!!
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Absolutely amazing service! Professional, good value, good quality! The guys came on time and did the job fast. They were very professional and cut all 9 trees in no time! If you guys are reading this, we will hire you again soon! Thank you so much for the awesome work!
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We called over the weekend to schedule an estimate. Received a call Monday morning and someone came out very quickly for an estimate. We were able to have the tree (which was hanging over and destroying the ~10 year old roof) removed that same week. Communication was quick and responsive and text messages to let you know when the crew was on the way. They also had a great pricing policy. Highly recommend.