Home Services reviews in Raleigh, North Carolina

We could not be more pleased with the work the A+ Tree and Crane Service crew did! We unfortunately didn’t catch anyone’s names as we had another crew working on the house at the same time. The whole process from receiving a quote to scheduling the work to the team that showed up was seamless. Team to quote came out the next day (I submitted a request online in the evening after hours) and had a very competitive quote that once was approved they were able to schedule a crew the next day. The team worked quickly and was flexible to meet my last minute request to save some of the limbs - we were having a willow oak trimmed and my husband wanted some wood to use with his smoker. I can’t believe how good the yard now looks or how quickly they took care of the project. Last but not least the crew took excellent care of a baby squirrel nest they found and I appreciate so much not only the care for the job and property but also nature around them. Would recommend to anyone and if we need tree services again they will be my first call!

Update: Would give 6 stars if we could! we had a total mess of a time writing a check and mailing it to A+ Tree and Crane and even though the situation was in no way their fault (another company at the same address cashed the check), A+ tree and crane went above and beyond in dealing with this situation, were extremely kind and understanding, and took initiative in dealing with this company even though it wasn’t at all their job to and at the end of the day we owed them money. They even sent a gift card in the mail to us after everything was sorted - you just don’t find that kind of customer service and we are so glad we chose A+ tree and crane!

Update 2: We have now used A+ Tree & Crane a second time and year later, and might have had an even better experience this time than the first! I’d like to call out especially Lauren for coming out and carefully reviewing the scope of our project and making helpful recommendations, Raquel and the office staff for managing scheduling - especially when the weather delayed our project, and last but not least Ronnie and the crew!! Ronnie reviewed the project again with us morning of, and I really appreciated his attentiveness to the already existing cracks in the driveway and his recommendation to cut manually rather than risk a crane damaging. Once again we asked last minute for the wood to be saved, and once again A+ tree and crane went above and beyond to not only prep the logs but also stack them neatly in the corner. The work site was immaculate when they left - 1000% better than it looked before! Thank you A+ for this A+++ service!!

I called A+ for an estimate on Monday. They scheduled the estimate for Tuesday and came out and performed the job on Wednesday. Within 3 days my project was cometed. They removed 2 large trees, educated me on the trees in my yard, and ground 2 stumps. The price was fair. They also did all the work in an hour. I am super satisfied and impressed. They really did live up to their name!

A+ Tree & Crane Services did an absolutely excellent job in removing 2 large pine trees from my front yard. The trees were in a very tight area which required expert precision in order to avoid my neighbor’s property as well as safely maneuvering around power lines. During the estimate I received an experienced opinion on the equipment needed in order to complete the job quickly and efficiently. The price I was quoted was very fair. The crew arrived on time, the trees were cut and the stumps ground in less than 3 hours. All of the workers were professional and they worked very well together from traffic control, log & branch removal as well as clean up. I recommend A+ for all tree removal needs and I would definitely use again if needed in the future.

I recently had the pleasure of using A+ tree removal service, and I cannot express enough how impressed I am with their work. From start to finish, the entire process was seamless and professional. I'm thrilled to share my experience and recommend their services to anyone in need of tree removal.
First and foremost, their team was incredibly knowledgeable and courteous. When I contacted them for a quote, they responded promptly and scheduled a visit to assess the trees on my property. The arborist who came out was friendly and clearly passionate about his work. He carefully examined the tree and explained the best options.
Their pricing was competitive, and they provided a transparent breakdown of the costs involved. There were no hidden fees or surprises, which I greatly appreciated. They also took the time to explain the safety measures they would implement during the tree removal process.
On the day of the service, the crew arrived on time, equipped with all the necessary tools and equipment. They worked efficiently, ensuring that no damage was caused to surrounding structures or landscapes. The safety precautions they took were impressive, and it was evident that they were highly skilled and experienced in their craft.
The tree removal process itself was quick and smooth, and the team left my property spotless afterward.
In conclusion, I cannot recommend this tree removal service enough. Their professionalism, expertise, and outstanding customer service are second to none. If you're looking for a reliable and top-notch tree removal company, look no further. I will definitely be using their services again in the future.
Thank you to the entire team for a job exceptionally well done! From Ronnie who gave me the estimate to Charles who led the project and answered all of my questions. Amazing professionalism and knowledge!

I called A+ for a quote on tree removal. They came out on Wednesday and performed the work on Friday the same week. Chris and his team did a great job safely. This is second time using this company and I highly recommend it.

Everyone was friendly and relaxed. Our estimator was quick to arrive and gave us an excellent price. We had 28 trees removed.

The crew was enjoyable to interact with, eager for my opinion and approval, and quick. Little yard damage even with the many storms (Hurricane Debbie, No name storm, and Hurricane Helene).

Highly recommend this company.

Absolutely phenomenal work by A+ on our tree removal, they were quick and yet surgically precise with their work and made sure it was done in a way that kept our yard and home safe. The folks that did the job were very friendly as well. Great communication from the company in general. Highly recommend them!

We had a great experience with the A+ Tree team. They were unbelievably easy to work with. Very responsive and flexible throughout the project. The crew was knowledgeable and efficient, even helping us with some extra branch trimming over our house at the last minute. Between the removal, stump grinding, and extra care, they were fantastic.

A+ Tree and Crane Services did an outstanding job! The entire crew worked together seamlessly and was extremely organized and professional. They trimmed our trees beautifully and took great care with every part of the job. Cleanup was excellent — you’d never know they were here except for the great results! Highly recommend A+ Tree and Crane Services!

Excellent, 5-star service from start to finish of the entire process for our tree removal and trimming services! Raquel was amazing scheduling, and following up with our job once it was completed. Lauren, the arborist, gave excellent recommendations for our property, and Chris and his crew were very professional, friendly, and thorough! Highly recommend and will always use A+ for any tree services we need in the future. Thank you!

A+ trees is A1 in my book! To start, how is this for responsiveness- I called for a quote and had a tech out that afternoon. I was on a work call so Lauren walked the yard by herself and had me a quote that night (4/3) and the job was completed 4/9- less than a week after Lauren was onsite. On top of being extremely professional, other companies could not come close to their price. I was very nervous to have my trees taken down because of the proximity to my house and fence but that nervousness went away the second A+ rolled in. You can tell this team is legit when they roll up with their crew- professional & well prepared with every type of tree equipment you can think of! The morning of the job, my husbands truck would not crank/jump and was stuck in the driveway, the crew said “no problem, we can put it in neutral and push it out of the way”. I was blown away- absolutely above and beyond!!! This team operates like a well oiled machine and is VERY good at what they do. They took down 4 trees in no time and left my yard better than they found it- literally they cleaned up gumballs and pinecones that were there before they got there. I had plants close by that were not disturbed. Ethan, Ronnie and his crew are AMAZING and we will absolutely have them back in the future if we need trees down. Cannot recommend this team enough. Thank you all- we are so grateful!

I had a great experience from the estimate to completion of my project. I had 4 trees removed yesterday, including a 90+ ft pine. The crew was just awesome- efficient, watched out for each other, and did an amazing job from start to finish.

I called to get an estimate, and they came out the same day. Great communication throughout the entire process. The price was very reasonable. I had them cut down a large tree, trim a very tall pine tree, and stump‑grind two stumps. The crew showed up on time and ready to work! They completed the job quickly but with great quality, and even cleaned up after everything was done.

Great crew, they do awesome work.

Experts doing the job correctly!!!

Great company to work with and a fair price. No mess left behind fir us to clean up.

Family business pride is evident in their performance, integrity, skill, and attention to detail. No need to look further.

This team shows up on time and simply gets it done safely and at a good price. Very much appreciated their work at our home.

They did an amazing job. Took down over 20 tall pine trees and grown the stumps in under 5 hours. Very reasonably priced and left no mess behind. Would highly recommend.

As a neighbor of the Jacksons for 22 years..........

He quoted me less than $1000 of tree services 3 weeks ago, and had the work scheduled for TODAY! He called an hour before arriving and informed me that I had to pay with CA$$$$hhh only once he arrived.

?????

Seriously? SUCH A NEIGHBORLY thing for him to do..........
When he had talked to my EX husband last week about the job!

I cancelled the 'JOB' and have no intentions of ever using JACKSON'S again for ANY TREE SERVICES!

PS...... Last year, after the April 17th tornadoes that slammed Raleigh, ALL OF NC that day? HE NEVER EVEN OFFERED TO HELP ASSIST ME ONE SINGLE TIME! Knowing full well that I live alone after 33 years of being with ONE husband!

NICE NEIGHBORLY THING FOR HIM TO DO!

You know that customer service that is sooo good that you just have to go and pick up a bottle of Jack and reward it? Well that’s what you will get from Mark and his team. They recently helped out on a tree/neighbor issue and went completely above and beyond expectations. We will definitely be using them again and referring their services to friends and professional contacts.