Janitorial reviews in Raleigh, North Carolina

4.9 based on 445 reviews Back to the listing
    5

    We use Next Level Cleans for our clinic, and they’ve been outstanding. With all the disinfecting and detailed cleaning we require, Khan goes above and beyond every time. Everything feels spotless and safe. Reliable, professional, and easy to trust with our space. Highly recommend.

    5

    We’ve had Next Level team clean our school and they’ve been amazing. Classrooms, hallways, everything always looks clean and well taken care of. The team is dependable and easy to work with, and you can tell they really care. Couldn’t ask for a better cleaning company.

    5

    Great cleaning company. They’ve been cleaning our business building for years and are always consistent and reliable. The owner is very hands-on and regularly stops by to check on things, which really shows in the quality control. We’ve tried several cleaning companies in the Raleigh Triangle area, and this one has been by far the best. Highly recommend.

    5

    As the manager of a small supermarket, I confidently and strongly recommend Next Level Cleans.

    Over the past six months, I have contacted many cleaning companies while searching for the right partner. Most of them either responded slowly or lacked professionalism. However, Next Level Cleans truly stood out. They were the first company to promptly come in person, provide a detailed quote, and seriously discuss a potential partnership with clear communication and respect.

    As a cleaning company, they treat their work with real professionalism and responsibility. Cleaning is not just a routine task for them — it is something they approach with care, precision, and high standards. That level of dedication gives business owners like me real confidence.

    From a customer service perspective, they treat every potential and existing client with patience, sincerity, and professionalism. You can genuinely feel that they value relationships, not just transactions.

    Their owner is one of the most sincere, passionate, and trustworthy business owners I have ever met. His integrity, enthusiasm, and sense of responsibility left a very strong and positive impression on me.

    Whether for residential homes or commercial stores, I highly recommend Next Level Cleans. If you are looking for a reliable, professional, and genuinely caring cleaning company, they are absolutely an excellent choice.

    5

    I loved how easy it was to get a quote and schedule service, this is the only way to get premium maid service, Janbryte is fantastic!

    5

    Jenn is very great, can’t wait to get started.

    5

    Jan Pro has definitely made a impact on my life along with my family.being able to create my own schedule allows me more time with my family.

    4

    Jan pro is a great company to work with whether your buying a franchise or your a business that need's commercial cleaning service's they have a great staff that can handle whatever need's you may have.

    5

    We have had a great experience with Jan-Pro. Any issue we being up, they are fixed quickly. Communication is great!

    5

    It's been a pleasure working with Jan-Pro. I highly recommend their EnviroShield® Commercial Disinfectant System combined with SNiPER™ as the deodorizing agent and disinfectant.

    4

    Amazing..... My introduction to the Jan-Pro of Raleigh brand was inspiring, informative and truly amazing. I am looking forward to the next steps in the process.

    5

    Jennifer was very beautiful and polite

    5

    It has been a pleasure working with Jan Pro. Great communication, and very high quality service. We highly recommend them for commercial cleaning services!

    5

    My company has always had a good experience working with this Jan-Pro - their office staff is very quick to respond, and they've always done great work for our clients.

    5

    We are very pleased with the service we are getting from Jan-Pro. Eddie and Michele are fantastic to work with, they are very professional and will listen to our concerns and they make sure they deliver on the service we are expecting.

    5

    Sarah Wright is an amazing asset to the Raleigh team! She is very helpful and full of enthusiasm. This team is dedicated is to excellence and deliver top notch service!

    5

    JAN-PRO of Raleigh is one of the most professional and friendly staff that I have come across. I would not hesitate to recommend them.

    5

    Jan Pro is doing a great job for us in the three locations that they are cleaning. If we do run into a problem, they respond very quickly. Good communication!

    5

    Sean is great to work with. JAN-PRO of Raleigh stands behind their cleaning services. They deliver unsurpassed cleaning services, and back their services with exceptional customer service/support. A big thanks to JAN-PRO of Raleigh!

    5

    Jan-Pro of Raleigh is an excellent company to start a cleaning franchise. The Management team is very supportive and will go above and beyond to make your business successful. I started a cleaning franchise in 2013 and still going strong.

    1

    I can't give them a rating. One star isn't worth a rate. The only reason I gave them one star is because it wouldn't let me post without a rating. This company's employees SUCK! Well the crew that comes to us. All they do is empty the trash and steal stuff that doesn't belong to them. Then have the AUDACITY to leave what they stole out on the shelf after they were done. They don't sweep, wipe anything down or mop. It must be nice to get paid to do absolutely nothing that you were hired to do. If I have to empty my own trash and sweep my own floor & clean the other areas they didn't clean, why hire a cleaning company to do it? Yet, Jan-Pro has the nerve to contact you about status of payment which they say isn't typical. I should've responded with, when we didn't get service and when can we expect better service which isn't typical? I would post some pictures, but I don't want to embarrass them. It's a shame that we have to clean up behind them the very next morning after they were here the night before. I guess they don't realize or don't care that we have cameras to show what they actually do from the time they walk through the door until the time they leave? Never have I ever had to call and complain about employees and the poor work that has been performed as much as I have called and complained about them. I CANNOT WAIT until our contract is over with them.