Waste Management reviews in Raleigh, North Carolina

The owner personally and immediately answered my (very unusual) request ... while he was on vacation. His guys were then helpful above and beyond. I highly, highly recommend them.
I feel really bad actually... I didn't mean to interrupt a vacation but I guess that's how they roll.

never taken stuff there before, and I'm currently replacing fluorescent light fixtures with leds and lots of old metal printing equipment taking up space. brought it out, everyone was super helpful for this first timer. in and out quickly and got paid right away. great experience.

Raleigh metal recycling is the GREATEST place in the triangle and in ALL of NC!! I have been bringing my scrap metal and junk cars there for years now. They are fast, friendly, and honest! They seem to always have fast service even when they are busy. They also have great prices per pound for copper, aluminum, and of course junk cars that my team and I bring them. Keep it up Raleigh Metals and thanks for being there

I ordered a dumpster from Wall Recycling at the recommendation of a friend who had used their service. The driver called before delivery and followed delivery instructions perfectly. Great experience with Wall and I will use them again and recommend them to anyone in need of waste services. Keep up the great work!!

I called Kenny Howell about selling my old car. He was very helpful on the phone, gave me a fair price. He was very quick with showing up to get the car and made the process very easy. Will definitely use again!!

I rented a dumpster from this business and I was told of all of the fees ahead of renting from them to only be charged an additional $125.00 because there were some shingles hanging over the side of the dumpster when they came to pick it up and unfortunately they were unable to take the dumpster. I was told after the fact that they would be charging me an additional $125.00 for an attempt to pick up the dumpster. My frustration is that I WASN'T told about his fee ahead of time and once the business office manager Ms. Johnson called me to speak to me in reference to this matter, she was EXTREMELY rude. Ms. Johnson spoke all over me and was of no assistance to my situation. She has no customer service skills and is a bad representation for this business. I wanted an explanation of not being told about this fee ahead of time but I couldn't get that addressed due to Ms. Johnson talking all over me. When a person rents a hotel room, a car, or anything else you're told about any additional fees that you can possibly incur due to certain circumstances. I WASN'T made aware of this additional fee until after the fact and that is my issue. Paying the fee isn't going to break me by no means and I had planned on using them again but I will take my business elsewhere, to a company that appreciates their customers.

I really like the employees. They go out of their way to help me every time I go. I was new to the who scrap yard world last June and they were helpful in getting up to speed on what metals were what. They give decent prices on their scrap too.

I started an account with them about three months ago. They were to bring a lugger and swap it out when full about every third week on request. After 3 pick ups, I got one call saying that they didnt feel it was worth their time because the weight was not enough. So I got to making the metal more compact hoping that would help. But without further notice, they refused to bring a new container and left me high and dry. The owner was not nice to me when I called to find out why they didn't weigh the new container before dropping me. Told me their person would call me back. I am still waiting for that call. Poor customer service. I had been taking the copper to them on my own so it wouldn't get short changed but now I guess I will take that somewhere else as well.
UPDATE - I got a call from the owner and my account rep later that day. It appears there was a miscommunication on their part and they have resolved the issue and brought a new container today. Everything is back to normal. Thank you Greg & Lisa.

I contacted this business because of the glowing reviews. I, unfortunately, did not have the same experience. After browsing their website, I located the direct contact line for car removal/towing. I called the number 3 times only to have it seem like it was answered, but no one was there.
I then called the main line and was spoken to brusquely and told, after giving my number, that the tow truck driver would call me directly in no more than 15 minutes. That was 2 days ago.

It's easy and it's fast to get in and out of the scrap yard the prices is good happy life happy wife it pays the bill 😁

Love Raleigh metals! My hubby is an hvac service man and we get lots of coils and copper. Headed up there again tomorrow. Such nice people and always fair pricing! I drive about 45 minutes from Henderson because I know I'll be paid good, treated well and not have any issues! 😁

Monica was and has been very helpful with answering questions and making things quick and easy both times we needed a dumpster. Good pricing and flexibility with what can be disposed of, dropoff and pickup. Highly recommend!

I'm not really one to write reviews online but I was extremely impressed with this company...first I called and was told I would get a phone call from Dave, the tow truck driver, in no longer then 15 min. I received a call in less then 5. Dave was absolutely honest and upfront with me from the beginning on what he could pay. I called around for other quotes and not only were these other companies rude but they quoted me far less...I called Dave back and he was able to schedule a pick up around my work schedule. When he showed up the whole process took less then 5 min. He was fast and friendly. So thank you Raleigh metals for caring so much about customer service because frankly now a days not enough people do.

Very pleased with Wall Recycling. My business has been recycling aluminum here for many years, back when they were Raleigh Metal. They have always had great prices on metal recycling, and usually a helpful staff onsite to help unload. Though, since the companies merged, it has been even better. I always get good help unloading now from the friendly staff, making it faster and more convenient to recycle here. Today, three gentlemen helped me unload my truck; one who I believe is an owner, and he was very kind, helpful, professional, and he even assured me that help will always be given in the future to help unload my truck (which used to not be the case). My business and I will gladly continue to recycle our metal here in the future!

Not had any bad experiences with this place have went to sell wire plenty of times. Cant speak for the removal services.
Little hectic metal and nails everywhere but ehh just be careful and watch where you drive and youll be ok. The prices are competitive but tt&e down the road has better pricing and clean facility

Went for the first time and it was a great experience! I looked later and they had detailed instructions on their website but I didn't know what to expect when I got there. But it was easy to figure out and the 2 guys there that I talked to were super nice and friendly. It looked like they were really enjoying their jobs. They were very quick and it took no time at all. I was impressed that you just take the receipt to their ATM to get your money and they even offer free coffee! The huge variety of things that they take inspires you to take all your metal things there. Oh, and we got a really good price for our old RV batteries.

Incredibly nice people, very quick and easy haul away. Our family had three junk cars in our yard. I called two days ago to get an estimate and for removal of the three and within those two days everything was taken care of. No hassle, no run around. Wonderful service and quick! Will definitely recommend.

Great customer service. Got there to buy a used car battery. Easy paperwork and lady at the counter very nice. In the end, I didn't have a battery problem on my car but a starter problem. So, I went back there to get a refund. I got my refund right away and meet with Gregg (great guy), who gave me some tips about what the issues with my car might be. Very nice guy and willing to help you. It was my first experience there and would recommend it to anyone. Great job guys and thanks to Gregg.

I really like the people who work there. They are friendly, patient, and helpful. I took a load of metal from my house. I had no idea how their process worked. A couple of their people patiently explained the process. You get paid higher rates for some items that must be placed on a scale and weighed at the front of their facility. Copper, aluminum and motors are typical items that need sorting and weighed on scales upfront. Then sheet metal and other general metal, you take to the back of their facility for unloading. Your vehicle is weighed going in and out of their yard at the back of the facility. It pays though to be careful to identify which items go to the front for weighing and which must be unloaded at the rear of the facility. So, do talk to their folks in advance. For example, you’re now paid about $3+ a pound for copper weighed and accepted at the front of the facility. But all the stuff unloaded in the rear of their facility gets compensated at about 6 cents a pound. Big difference. So, sort it carefully for maximum reimbursement. Bottom line … the people there are great. They deserve our business for being so nice, and helpful.

They don’t believe in contracts or contracted pricing. If you’re paying $200 now, expect to pay $300 within 6 months. $400 within a year and by the time you pay attention, your money is literally in the trash with them.
They don’t care to keep your business, will never care and have never cared since they got bought out by some ‘larger’ company.
We’ve been in business with them for 4 years and have 3 locations with dumpsters. They could have gained our business for life but Carole & Monica decided we weren’t good enough for them.

I use these guys a lot for my contracting business. Great service and professional staff!