House Cleaning reviews in Wake Forest, North Carolina

Tony and Erica were great! They were timely, professional, communicative, polite, reliable and my office carpets look fantastic!!! I will most definitely call them again and would highly recommend SteamPro to everyone!

Used SteamPro for power washing our home and dryer vent cleaning, they went above and beyond to accommodate our requests and did an amazing job! Highly recommend using them for all your cleaning needs. Thanks Julie & Tony!

Great Results!

Made my house and patio look new! Was first experience with my house that’s (10) years old. Removed all pollen mildew, etc.
These people have great communication, day before, and an hour before they arrived! Left no mess. I highly recommend these folks!

We had our couch (Sectional) and Rug treated. The service tech was very nice and informative.

SignCraft Solutions is a manufacturing facility so our carpets can get pretty dirty; Thanks to Tony and team from SteamPro our carpets are looking good and everything is thoroughly sanitized. We follow strict COVID guidelines to protect ourselves and our customers, but sometimes you need a pro. Steam Pro scheduled us right away, came when they said they would and worked around our needs. Organic products, no chemical smells just fresh & clean. Thanks for the great work SteamPro!

I had a wonderful experience working with STEAMPRO to power wash by deck, patio and pool cabana. What would have taken me many, many hours to clean myself took Tony and his team maybe about an hour and the area looks better than it ever has before. STEAMPRO was on time (early actually!), affordable, great at communicating with me (we initially needed to reschedule due to thunderstorms), and I am so happy with the finished product. I would highly recommend using them for their power washing services!

Not the best carpet cleaning. My carpet looks worse now that before. Maybe Its just my experience but the extra cost I paid for steam cleaning didn't provide the results promised in the advertisement. I waited to see if the carpet needed to dry more to look clean and it just doesn't look cleaner my carpet looks matted and dirty. The tech was really nice but only cleaned my 3 rooms for a total of 15 minutes.

Edit: I stand by my review. The company did reach out to me and I told them I had other appointments today and I could not accommodate them today. I understand that no one wants a bad review but the customer has a right to refuse or change dates of service because we are paying. In this modern age it seems companies care more about a review than good customer service. Anyone with a brain would know that its impossible to perform every job perfectly and there is always a chance a job will not satisfy a customer. This is one of those times. This review is not saying your company is bad my review states my experience was not up to my expectations. The representative was very nice but the carpet in my house is NOT clean. I selected your company based on your advertisement and I did not ask you for a refund and I don't intend to but my review stands. I am unimpressed with the service.

This was our first time using SteamPRO to clearn the carpet in our home and we are very happy with the results. We will definitely hire them again.

I am SO impressed with how my carpets look! I keep up with daily vacuuming and couldn't believe how much dirt and grime came out of my carpets! Tony was so professional, scheduling was quick and easy, and the service was quicker than I expected. Will definitely be calling them back before the holidays!

We have used SteamPRO for our carpets over the last several years, and cannot think of any other company we would rather have take care of our carpets and rugs! This year, they also cleaned out our dryer vent, which was an added plus. We trust them and they provide great customer service. Would highly recommend!

STEAMPRO Cleaning of Raleigh was incredible! Julie made scheduling super easy and even got me in the same day. I really appreciated the transparency, quick communication, and the detailed photos she sent after the cleaning. Everything felt seamless and professional from start to finish. Highly recommend!

This is my 2nd year using STEAMPRO! They are very professional and the price is reasonable! Dario and his partner did a fantastic job on cleaning our carpet. The guys were very polite and professional! I will definitely use them again. I highly recommend them!

I highly recommend this business!! Booking an appointment was easy and flawless. The gentlemen arrived on time and explained the process of cleaning the carpet by water extraction. We had urine stains from our rescue dog that would not come up. Our carpet looks like new! The company is cost effective as well. Thank you Steampro for a job well done!

This company was recommended to me from a friend who is also private client. I initially called for a quote and told him that I would get back with them to confirm. My day got busy and I totally forgot to confirm, however, they were still gracious enough to work me in. They made every effort to accommodate me at the last minute.
Ricardo was very respectful and attentive. He did a wonderful job Cleaning the carpets of two bedrooms that had awful stains on them.
I am very pleased with the service that was provided

First, I had exceptional customer service before, during and in an after service phone call. I wanted a MBR carpet steam cleaned but because it didn’t meet the minimum charge, in the initial call, we added 2 more rooms to meet the minimum. The two technicians arrived on time, were attentive to my concerns about newly refinished floors and carpeting on the stairs, were polite, efficient and thorough. The carpets look great. I highly recommend Steampro.

OMG! My dog, my bedroom...GROSS!!!! Tony & Dallas were able to come the same day & spare me from having to replace the carpet! Very friendly & diligent.

5-Star Partner Review from Socaz Painting

Soft Pro has been an outstanding partner for Socaz Painting, and we truly value the role they play in helping us deliver high-quality exterior painting projects for our clients. Proper preparation is critical to a long-lasting paint job, and their house washing services consistently set the foundation for success.

Their team is always on time, professional, and detail-oriented, and they treat our clients’ homes with the same level of care and respect that we strive for. Communication is smooth, scheduling is reliable, and the results are consistently excellent.

A special shoutout to Brooke, who is amazing to work with—organized, responsive, and committed to making sure every project runs smoothly from start to finish.

We highly recommend Soft Pro to anyone looking for a dependable, professional exterior cleaning company. They are a trusted partner for Socaz Painting, and we look forward to continuing to work together on many more projects!

Jeff Robinson
General Manager
Socaz Painting

Frank came out to stretch carpet and do minor repairs in our primary room and closet. He was friendly, flexible when we had scheduling issues, and very customer-focused. His work was efficient and the carpet looks brand new again! We’d highly recommend working with this company for carpet stretching and repairs.

Great and fast service 👍

Great job. Thanks!

Amazing job!! Very professional, punctual, and thorough.