House Cleaning reviews in Wake Forest, North Carolina

If you have rugs that have any dirt and traffic areas, this is not the service for you. If you just need them refeshed or wet, sure. I have used them many times in the past and they were fine. Actually on same rugs. But this time our rugs didn't get cleaned right. The carpets didn't look clean or smelled like it either. They stink as if they just got wet 2 days later. Customer Service was good and they sent technician (nice guy) back and gave me a discount but few minutes on a big rug won't clean it right. First time literally spent 2 mins per rug. Even after second round I had to use our carper cleaner which cleaned them much better. I'm sad to leave this review. I probably will never use them again. I wish they would have told me they cannot be cleaned right so I didn't waste my time and money.

I have used SteamPro for many years to clean my carpets and they’ve always done an amazing job! I recently had them clean my gutters and install gutter sticks. I’m very happy with their quality of work and will use them in the future and will include new services….thank you Tony, Julie, Erica and the whole team!
Michelle

Carpets have NEVER looked this good! I was overdue for having them cleaned (and having my dryer vent cleaned, too, which Joel also did for me) and I feel like I have a new house and a new lease on life as a result. Thank you for the professional service and personal touch. Tony Smith runs a wonderful company, Erica ensures everything goes smoothly, and Joel is fantastic at executing the needed work. Thanks to all!!

From start to finish SteamPro outdid themselves. They are prompt respectful and diligent, traits that not all companies have. They did a fantastic job on all of our carpets and stairs. Would highly recommend them. Cant wait to have them clean wood floors

They did a great job! Will definitely use them again.

On time, courteous and efficient. Carpet was professionally cleaned was spotless when completed.

Very nice employees. Good job on very dirty carpets. Would highly recommend

Reasonable pricing. Seemed to do a thorough job. I’m happy with it so that’s all that matters really.

Team was very professional. I would definitely use them again. Carpet cleaned to perfection!!!

STEAMPRO is an amazing service provider to work with. They're communicative, prompt, and they do an awesome job. We truly appreciate the service they've provided to us over the years.

We ha e used SteamPro since we moved here in 2021 and have been very satisfied. They are very thorough and do a fantastic job. We had our house exterior cleaned this Spring and it actually sparkles.
We highly recommend SteamPro.

This is the carpet cleaning company to go with. From making the appointment via phone (which was a live person) to follow up texts for arrival this service was an A+!

We have used Steam Pro since we moved into a new house a few years ago. We didn’t have previous experience with carpet, and the technician came out and explained to me what to do when there are spills and stains. Most recently, one of the technicians came out for free, after a few spots reappeared. They are gone now! Excellent communication via phone and text. Great experience with customer service!

Excellent excellent excellent. I used this company a couple years ago in a rental house and was hoping I would have the same great result. I was not disappointed. I thought I was going to have to rip out my carpet due to pet stains. After Tony finished though the carpet looked brand new. This company is fast and professional and I highly recommend using them!

I am well pleased the job they did on my carpet and upholstery. I would definitely hire them again.

An amazing job by Steampro this week! Super communicative and kept me in the loop. My house and shop look amazing!!!!!!!! I recommend them all the time.

Communication, Communication, Communication! That's all you ask for with any company you work with. SteamPro nailed it! Everything looks great, my neighbors are noticing! Great quality work with great quality communication from initial contact, to quote, to performance, to follow up after completion. Can't recommend them enough!

Tony did a very great job he was so nice and definitely will be using his name for service again.

The mark of a great service provider is how well they recover from an error. Julie and Tony were great to deal with when the cleaning of our microfiber sectional sofa resulted in it looking worse than before. Within a couple of hours of being notified of the issue, Tony was back on site making things right.

In addition to the sofa, he did a really fine job of freshening our 25+ year old carpets as we ready our house for sale.

Recommended.

SteamPro cleaned our carpet after our move out. They did a very thorough job and brought back some old carpet back to life! They were very pleasant to work with and was able to schedule the cleaning quickly. We would definitely recommend SteamPro for your carpet cleaning needs!

I had a hallway with pet stains and two bedrooms cleaned. Great results and very informative service tech who did a great job. I will use them again for future couch and rug cleaning.